TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from simple and easy so easy and free and they ask all the right questions. Only took me about 30 minutes for state and fed
Date published: 2022-04-06
Rated 4 out of 5 by from Easy Money This was so simple to use, I highly recommend this to anyone who wants to file a simple tax return.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review! Peter was absolutely amazing! He was kind and diligent with providing guidance and support. He deserves a raise!!
Date published: 2022-04-06
Rated 4 out of 5 by from Meh had. Few issues Full services not so full service and disappeared had to start over from 0
Date published: 2022-04-06
Rated 1 out of 5 by from AWFUL YOU TOOK MONEY AWAY FROM ME AND AREAS THAT DID NOT NEED TO BE TAKEN. YOU ASKED ME THE SAME QUESTIONS 50 TIMES OVER. I SAT HERE FOR 2 HOURS REDOING THE SAME STUFF FOR YOU TO TAKE $1500 FROM MY TAXES. FIGURE IT OUT.
Date published: 2022-04-06
Rated 2 out of 5 by from It's okay, way too tedious for a shortform Way too tedious, I've used Turbo Tax for almost 30 years. This is just a short form.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax was fantastic Stephanie was a turbo tax expert and she was very helpful and very pleasant
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is awesome Great experience! Will use again! Great guidance and explanation step by step.
Date published: 2022-04-06
Rated 4 out of 5 by from Live FS is a time saver! The interactions with my accountant were timely and informative. I'm happy with the convenience of the Live FS but was definitely put off at checkout when forced upgrade and sticker shock to support 2 K1s in the return. I'm sure the work to include the additional K1 in my return took no more than 10 minutes by an experienced accountant.
Date published: 2022-04-06
Rated 4 out of 5 by from ok for senors Still need better wording for seniors to help understand.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 9814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from simple and easy so easy and free and they ask all the right questions. Only took me about 30 minutes for state and fed
Date published: 2022-04-06
Rated 4 out of 5 by from Easy Money This was so simple to use, I highly recommend this to anyone who wants to file a simple tax return.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Review! Peter was absolutely amazing! He was kind and diligent with providing guidance and support. He deserves a raise!!
Date published: 2022-04-06
Rated 4 out of 5 by from Meh had. Few issues Full services not so full service and disappeared had to start over from 0
Date published: 2022-04-06
Rated 1 out of 5 by from AWFUL YOU TOOK MONEY AWAY FROM ME AND AREAS THAT DID NOT NEED TO BE TAKEN. YOU ASKED ME THE SAME QUESTIONS 50 TIMES OVER. I SAT HERE FOR 2 HOURS REDOING THE SAME STUFF FOR YOU TO TAKE $1500 FROM MY TAXES. FIGURE IT OUT.
Date published: 2022-04-06
Rated 2 out of 5 by from It's okay, way too tedious for a shortform Way too tedious, I've used Turbo Tax for almost 30 years. This is just a short form.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo tax was fantastic Stephanie was a turbo tax expert and she was very helpful and very pleasant
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is awesome Great experience! Will use again! Great guidance and explanation step by step.
Date published: 2022-04-06
Rated 4 out of 5 by from Live FS is a time saver! The interactions with my accountant were timely and informative. I'm happy with the convenience of the Live FS but was definitely put off at checkout when forced upgrade and sticker shock to support 2 K1s in the return. I'm sure the work to include the additional K1 in my return took no more than 10 minutes by an experienced accountant.
Date published: 2022-04-06
Rated 4 out of 5 by from ok for senors Still need better wording for seniors to help understand.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 9814