TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and complete I fill my taxes without problems, quickly and I'm very confident about information provided.
Date published: 2021-03-01
Rated 3 out of 5 by from IT IS NOT FREE It is not free turbo tax if at the end I'm paying 80.00. I've known for 7 years that at the end I'm going to pay but it still bugs me that I click on free and at the end I still pay. Oh well, my taxes are filed.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax is good Turbo Tax stood by me, I was having problems but stood by me all the was
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is super easy!! I've been using Turbotax to file for years now! They make it so simple and make sure you get the money you deserve!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AMAZING We are military and always find it better to do it online and with the help of the turbo tax officials we feel confident that we are getting the best refund
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax Deluxe 2020 is Terrible We have always used TurboTax. It walks you through step by step. This year it refused our e-file because we didn’t have our adjusted gross income for 2019. IT NEVER ASKED FOR IT!!! Also, we filled out all our deductible to itemize including charitable donations. It never filled in the total amount for them. For $70.00, it should be better than this. It’s the most we have ever paid for TurboTax. Outrageous!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Like TurboTax but a lot of snags this year. It took some deducing to resolve some issues, no clear directions for solution. Called help and eventually had some direction, but standard answer was to create a new account. That would be loss of all the days of input.
Date published: 2021-03-01
Rated 4 out of 5 by from pretty easy walked me through step by step. I will be using again next year
Date published: 2021-03-01
Rated 5 out of 5 by from awesome This is my first time filing with Turbo Tax and I noticed it was really easy to file and understand I will do it again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Very Detailed but .. The information is very detailed and it does lots of checks to get things right. and it helps maximize your return. However , It is not free and ½ way in the process it starts to charge you fees. So a free return cost me 180.00
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and complete I fill my taxes without problems, quickly and I'm very confident about information provided.
Date published: 2021-03-01
Rated 3 out of 5 by from IT IS NOT FREE It is not free turbo tax if at the end I'm paying 80.00. I've known for 7 years that at the end I'm going to pay but it still bugs me that I click on free and at the end I still pay. Oh well, my taxes are filed.
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax is good Turbo Tax stood by me, I was having problems but stood by me all the was
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is super easy!! I've been using Turbotax to file for years now! They make it so simple and make sure you get the money you deserve!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AMAZING We are military and always find it better to do it online and with the help of the turbo tax officials we feel confident that we are getting the best refund
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax Deluxe 2020 is Terrible We have always used TurboTax. It walks you through step by step. This year it refused our e-file because we didn’t have our adjusted gross income for 2019. IT NEVER ASKED FOR IT!!! Also, we filled out all our deductible to itemize including charitable donations. It never filled in the total amount for them. For $70.00, it should be better than this. It’s the most we have ever paid for TurboTax. Outrageous!!!
Date published: 2021-03-01
Rated 4 out of 5 by from Like TurboTax but a lot of snags this year. It took some deducing to resolve some issues, no clear directions for solution. Called help and eventually had some direction, but standard answer was to create a new account. That would be loss of all the days of input.
Date published: 2021-03-01
Rated 4 out of 5 by from pretty easy walked me through step by step. I will be using again next year
Date published: 2021-03-01
Rated 5 out of 5 by from awesome This is my first time filing with Turbo Tax and I noticed it was really easy to file and understand I will do it again next year.
Date published: 2021-03-01
Rated 4 out of 5 by from Very Detailed but .. The information is very detailed and it does lots of checks to get things right. and it helps maximize your return. However , It is not free and ½ way in the process it starts to charge you fees. So a free return cost me 180.00
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9814