TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very easy will use next year I liked that the app did all the work for me very easy too use
Date published: 2021-02-21
Rated 1 out of 5 by from Serious glitches, can't efile. It kept asking me to fix correct information, including zip codes for companies I do business with that were correct!! It would not let me e-file and when I reached out- you can't get anyone on the phone and they want to charge you $60 for a tax expert- Nope sorry- Im not paying for your glitch. Tried to get a refund so I could efile with another compony and again couldn't get anyone on the phone to make it happen. We won't be using them again. Sub Par Product
Date published: 2021-02-21
Rated 5 out of 5 by from So thorough and straightforward process, smooth I was able to navigate through the process very simply following the prompts, and occasionally seeking more detail. Thanks!
Date published: 2021-02-21
Rated 4 out of 5 by from great job The cost of Turbotax increases yearly while other sites offer the service for a lesser amount
Date published: 2021-02-21
Rated 5 out of 5 by from This was so helpful as a first time filer!!! I spoke with a very nice gentleman from Jacksoville Florida names John, he answered all my questions and knew exactly what to do to help me get the most out of my tax returns. I highly recommend for anyone !
Date published: 2021-02-21
Rated 5 out of 5 by from LIVE SUPPORT WAS EXCELLENT Easy to follow steps and helpful review. Having the live option was great.
Date published: 2021-02-21
Rated 5 out of 5 by from Always great to use Turbo Tax! Covers everything easily and correctly plus the price is good!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Terrific! I had a few questions for teh Turbo Tax experts and I spoke with Luke and Bruce; who had a combined 37 years of experience in tax work.
Date published: 2021-02-21
Rated 4 out of 5 by from Simple and quick Have used TurboTax for many years. Plug in the numbers you have kept from your accounting app and various forms from work and 1099s and send it in. Filing electronically is quick. Nice to have all the information automatically entered from previous years.
Date published: 2021-02-21
Rated 4 out of 5 by from Love the Live Help Option With the desktop app, I can switch between the interview type view and the form view. If there is a way with the online version, I haven't found it. We need that option...or, it needs to be clearer that you can do that. Used the live help several times and was happy with all but one instance.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9813
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy will use next year I liked that the app did all the work for me very easy too use
Date published: 2021-02-21
Rated 1 out of 5 by from Serious glitches, can't efile. It kept asking me to fix correct information, including zip codes for companies I do business with that were correct!! It would not let me e-file and when I reached out- you can't get anyone on the phone and they want to charge you $60 for a tax expert- Nope sorry- Im not paying for your glitch. Tried to get a refund so I could efile with another compony and again couldn't get anyone on the phone to make it happen. We won't be using them again. Sub Par Product
Date published: 2021-02-21
Rated 5 out of 5 by from So thorough and straightforward process, smooth I was able to navigate through the process very simply following the prompts, and occasionally seeking more detail. Thanks!
Date published: 2021-02-21
Rated 4 out of 5 by from great job The cost of Turbotax increases yearly while other sites offer the service for a lesser amount
Date published: 2021-02-21
Rated 5 out of 5 by from This was so helpful as a first time filer!!! I spoke with a very nice gentleman from Jacksoville Florida names John, he answered all my questions and knew exactly what to do to help me get the most out of my tax returns. I highly recommend for anyone !
Date published: 2021-02-21
Rated 5 out of 5 by from LIVE SUPPORT WAS EXCELLENT Easy to follow steps and helpful review. Having the live option was great.
Date published: 2021-02-21
Rated 5 out of 5 by from Always great to use Turbo Tax! Covers everything easily and correctly plus the price is good!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Terrific! I had a few questions for teh Turbo Tax experts and I spoke with Luke and Bruce; who had a combined 37 years of experience in tax work.
Date published: 2021-02-21
Rated 4 out of 5 by from Simple and quick Have used TurboTax for many years. Plug in the numbers you have kept from your accounting app and various forms from work and 1099s and send it in. Filing electronically is quick. Nice to have all the information automatically entered from previous years.
Date published: 2021-02-21
Rated 4 out of 5 by from Love the Live Help Option With the desktop app, I can switch between the interview type view and the form view. If there is a way with the online version, I haven't found it. We need that option...or, it needs to be clearer that you can do that. Used the live help several times and was happy with all but one instance.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9813