TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use, quick return and excellent support! We use Turbo Tax for our personal taxes and have for years. When I had to take over my Mom's finances this year (she is in NY, I am in VT), I knew that Turbo Tax was the way to go. Thank you for the user friendly format, excellent resources (the search topics NEVER fail to produce a helpful result!) and overall bonus of allowing us agency to move our taxes forward. Your team and software are both amazing!
Date published: 2021-03-01
Rated 5 out of 5 by from Another Year Using Turbo Tax I have come to depend on Turbo Tax to help me navigate though another tax return. Thanks Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to use and loved the early bird pricing option.
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS FAST BUT A LITTLE TRICKY HAD A FEW TIMES WHERE THE QUESTIONS WERE NOT CLEAR AND NO HELP WAS AROUND TO FIGURE OUT ON HOW TO ANSWER
Date published: 2021-03-01
Rated 3 out of 5 by from Free to a certain extent It was very helpful until i got to the part when i had to pay because I had a 401K this year. Then I had to pay 40.00 for it. And if i didn't have the money in my account, like because i was fired this year and am barely hanging on to the little money that i do have. I thought that maybe them taking the 40.00 from my income tax would be preferred. That is until i saw that there would be an extra 40.00 processing fee. Not so free.
Date published: 2021-03-01
Rated 3 out of 5 by from Not real happy Did my taxes on 17 Feb and thought they were submitted. Checked today 28 Feb and found they are still sitting in the system but I did pay on 17 FEb. The system could have at least warned me - you taxes have not been submitted yet. All is OK now as I just did them
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo tax love that it breaks it down for me and makes it easy. My info is saved every year i just have to tweak it if anything changed. Love all the explanation it offers after each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy and helpful along the way. I actually look forward to doing my taxes, rather than dreading it!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a stress reliever I have used Turbo Tax for 10+ years and I love the ease of use entering new or updating old info over the years and I am confident when I click submit eFile the returns are correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Well.... that was EASY Have all you documents organized, take your time, and follow the steps. I found this fairly easy for a first-time do-it-yourselfer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9812
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use, quick return and excellent support! We use Turbo Tax for our personal taxes and have for years. When I had to take over my Mom's finances this year (she is in NY, I am in VT), I knew that Turbo Tax was the way to go. Thank you for the user friendly format, excellent resources (the search topics NEVER fail to produce a helpful result!) and overall bonus of allowing us agency to move our taxes forward. Your team and software are both amazing!
Date published: 2021-03-01
Rated 5 out of 5 by from Another Year Using Turbo Tax I have come to depend on Turbo Tax to help me navigate though another tax return. Thanks Turbo Tax!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy to use and loved the early bird pricing option.
Date published: 2021-03-01
Rated 4 out of 5 by from TURBO TAX IS FAST BUT A LITTLE TRICKY HAD A FEW TIMES WHERE THE QUESTIONS WERE NOT CLEAR AND NO HELP WAS AROUND TO FIGURE OUT ON HOW TO ANSWER
Date published: 2021-03-01
Rated 3 out of 5 by from Free to a certain extent It was very helpful until i got to the part when i had to pay because I had a 401K this year. Then I had to pay 40.00 for it. And if i didn't have the money in my account, like because i was fired this year and am barely hanging on to the little money that i do have. I thought that maybe them taking the 40.00 from my income tax would be preferred. That is until i saw that there would be an extra 40.00 processing fee. Not so free.
Date published: 2021-03-01
Rated 3 out of 5 by from Not real happy Did my taxes on 17 Feb and thought they were submitted. Checked today 28 Feb and found they are still sitting in the system but I did pay on 17 FEb. The system could have at least warned me - you taxes have not been submitted yet. All is OK now as I just did them
Date published: 2021-03-01
Rated 5 out of 5 by from I love Turbo tax love that it breaks it down for me and makes it easy. My info is saved every year i just have to tweak it if anything changed. Love all the explanation it offers after each step
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax was easy and helpful along the way. I actually look forward to doing my taxes, rather than dreading it!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is a stress reliever I have used Turbo Tax for 10+ years and I love the ease of use entering new or updating old info over the years and I am confident when I click submit eFile the returns are correct.
Date published: 2021-03-01
Rated 5 out of 5 by from Well.... that was EASY Have all you documents organized, take your time, and follow the steps. I found this fairly easy for a first-time do-it-yourselfer.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9812