TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So easy to use! I had a person help me and she walked me through all the steps
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent! TurboTax Online Free Edition is easy to understand and use. All information and instructions are clear and straightforward. I've been using for 7 years and haven't had any problems. It's always been great to use.
Date published: 2021-03-01
Rated 4 out of 5 by from One to the Best Tax Software Available Turbo Tax does a lot of things well. One of the nicest features is the OCR scanning capability. Most tax services lack this capability. Also the software handled income tax requirements for two different states without a hitch. One area I would like to see Turbo Tax improve is it is very "fee" littered. It seems like there is always a fee for this, that, and the other -- which is why other vendors software may be more appealing.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax guided me through it We refinanced twice and my wife went on Social Security disability in 2020 which created a need to call and use the Q&A function. All in all, things went very well, but a simple message to combine 1098's for mortgage interest if you have three or more would have saved me some time.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy and Simple Process! They helped through every step, had sidebar tools to aid me when I didn't understand a specific question, was easy from beginning to end.
Date published: 2021-03-01
Rated 5 out of 5 by from it is easy and very explanatory personally I like the product and convenience TurboTax offers to complete my return
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Walks you through the process and makes it simple.
Date published: 2021-03-01
Rated 5 out of 5 by from Greatest Tax Prep! Have been using TurboTax for about 10 years now. Its so easy to navigate! I feel confident that I get the maximum refund and protection all the time!
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy Super simple and easy-to-follow directions. Walks you through every singe process step-by-step. At no point did I not understand or was confused about anything that was being asked. Rolled over all my info from last year so completed both fed and state filings in about an hour! Oh, and I got over $2500 in refunds too!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great it was easy to use. Loved it. Turbo tax is the way to go.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to use! I had a person help me and she walked me through all the steps
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent! TurboTax Online Free Edition is easy to understand and use. All information and instructions are clear and straightforward. I've been using for 7 years and haven't had any problems. It's always been great to use.
Date published: 2021-03-01
Rated 4 out of 5 by from One to the Best Tax Software Available Turbo Tax does a lot of things well. One of the nicest features is the OCR scanning capability. Most tax services lack this capability. Also the software handled income tax requirements for two different states without a hitch. One area I would like to see Turbo Tax improve is it is very "fee" littered. It seems like there is always a fee for this, that, and the other -- which is why other vendors software may be more appealing.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax guided me through it We refinanced twice and my wife went on Social Security disability in 2020 which created a need to call and use the Q&A function. All in all, things went very well, but a simple message to combine 1098's for mortgage interest if you have three or more would have saved me some time.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy and Simple Process! They helped through every step, had sidebar tools to aid me when I didn't understand a specific question, was easy from beginning to end.
Date published: 2021-03-01
Rated 5 out of 5 by from it is easy and very explanatory personally I like the product and convenience TurboTax offers to complete my return
Date published: 2021-03-01
Rated 5 out of 5 by from Simple Walks you through the process and makes it simple.
Date published: 2021-03-01
Rated 5 out of 5 by from Greatest Tax Prep! Have been using TurboTax for about 10 years now. Its so easy to navigate! I feel confident that I get the maximum refund and protection all the time!
Date published: 2021-03-01
Rated 5 out of 5 by from Quick & Easy Super simple and easy-to-follow directions. Walks you through every singe process step-by-step. At no point did I not understand or was confused about anything that was being asked. Rolled over all my info from last year so completed both fed and state filings in about an hour! Oh, and I got over $2500 in refunds too!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Great it was easy to use. Loved it. Turbo tax is the way to go.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9811