TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Customer Service is Awesome I have been using TurboTax for over 10 years and this year was the first that I encountered a problem in activating the TurboTax Desktop Business Tax Year 2022. Although my initial contact with Customer Service did not result in a solution, a follow-up call that lasted 2 hours and 32 minutes solved my issue. Her dedication to finding a solution to my problem was admirable as she hung in there up to the end to make sure I was satisfied with the solution.
Date published: 2023-02-25
Rated 5 out of 5 by from SImple and Fast I have used for several years and this was the quickest and pain free ever
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and enjoyable! Easy and enjoyable, really helped makes tax season less stressful.
Date published: 2023-02-25
Rated 5 out of 5 by from 5th year of coming back! Easy to use. Great information if there is something you don't understand. Love the scan and auto-fill. Will always use turbotax!!
Date published: 2023-02-25
Rated 5 out of 5 by from Love using Turbo Tax! Using Turbo tax was easy and understandable. Will use every year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is easy fast n perfect! Very easy to understand and navigate! It walks you through everything and has tax professionals around the clock if you ever need help.
Date published: 2023-02-25
Rated 5 out of 5 by from Fast and Easy to Navigate Will be recommending this to anyone who is struggling to complete taxes out of fear that its too complicated. system is fast and very user friendly to work with. Completed a simple return for my fed/state taxes in less than 30 minutes. 10/10
Date published: 2023-02-25
Rated 5 out of 5 by from Filing Easy to use and very convenient. i like the step to step guide that takes you through the whole process.
Date published: 2023-02-25
Rated 1 out of 5 by from Weekly release didn't auto-correct miscalculations I have been using TT for Business since 2008 for various entities. I have an Accounting and tax background. So when the Trust had sold all rental properties, distributed all assets and was submitting the final 1041, I was confident TT would breeze me through the 2022 tax season. When I entered everything in mid-Jan and prepared to file electronically, TT informed me I had to wait because the IRS wasn't ready to receive. At that time, it said nothing about the Trust owing the IRS. A couple of weeks later, I updated the software, corrected the property tax figures previously entered and prepared to file electronically. At that point, TT informed me the Trust owed $2600 in taxes. Digging into to that, I discovered TT was suggesting the Trust had distributed to beneficiaries about $2600 more than was possible. I spent the next 4 weekends attempting to understand what I did wrong. What I found was TT had incorrectly populated Form 8582 and Form 4797, and by extension, Sch D, E, and Form 1041. My failure was in assuming TT was fixing errors and recalculating existing forms upon releasing an update and me opening the existing file. Ultimately, to correct the problem I started a new file, imported the *.Tax2021 file and entered exactly the same entries as on the first 2022 attempt (I saved the original PDF so I could confirm this). The result corrected ALL issues. TT suggested the Trust could distribute exactly what I actually distributed to beneficiaries. And it now indicates the Trust does not owe the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Great service and use every year Very helpful and easy. I use it every year. I recommend using this service
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer Service is Awesome I have been using TurboTax for over 10 years and this year was the first that I encountered a problem in activating the TurboTax Desktop Business Tax Year 2022. Although my initial contact with Customer Service did not result in a solution, a follow-up call that lasted 2 hours and 32 minutes solved my issue. Her dedication to finding a solution to my problem was admirable as she hung in there up to the end to make sure I was satisfied with the solution.
Date published: 2023-02-25
Rated 5 out of 5 by from SImple and Fast I have used for several years and this was the quickest and pain free ever
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and enjoyable! Easy and enjoyable, really helped makes tax season less stressful.
Date published: 2023-02-25
Rated 5 out of 5 by from 5th year of coming back! Easy to use. Great information if there is something you don't understand. Love the scan and auto-fill. Will always use turbotax!!
Date published: 2023-02-25
Rated 5 out of 5 by from Love using Turbo Tax! Using Turbo tax was easy and understandable. Will use every year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is easy fast n perfect! Very easy to understand and navigate! It walks you through everything and has tax professionals around the clock if you ever need help.
Date published: 2023-02-25
Rated 5 out of 5 by from Fast and Easy to Navigate Will be recommending this to anyone who is struggling to complete taxes out of fear that its too complicated. system is fast and very user friendly to work with. Completed a simple return for my fed/state taxes in less than 30 minutes. 10/10
Date published: 2023-02-25
Rated 5 out of 5 by from Filing Easy to use and very convenient. i like the step to step guide that takes you through the whole process.
Date published: 2023-02-25
Rated 1 out of 5 by from Weekly release didn't auto-correct miscalculations I have been using TT for Business since 2008 for various entities. I have an Accounting and tax background. So when the Trust had sold all rental properties, distributed all assets and was submitting the final 1041, I was confident TT would breeze me through the 2022 tax season. When I entered everything in mid-Jan and prepared to file electronically, TT informed me I had to wait because the IRS wasn't ready to receive. At that time, it said nothing about the Trust owing the IRS. A couple of weeks later, I updated the software, corrected the property tax figures previously entered and prepared to file electronically. At that point, TT informed me the Trust owed $2600 in taxes. Digging into to that, I discovered TT was suggesting the Trust had distributed to beneficiaries about $2600 more than was possible. I spent the next 4 weekends attempting to understand what I did wrong. What I found was TT had incorrectly populated Form 8582 and Form 4797, and by extension, Sch D, E, and Form 1041. My failure was in assuming TT was fixing errors and recalculating existing forms upon releasing an update and me opening the existing file. Ultimately, to correct the problem I started a new file, imported the *.Tax2021 file and entered exactly the same entries as on the first 2022 attempt (I saved the original PDF so I could confirm this). The result corrected ALL issues. TT suggested the Trust could distribute exactly what I actually distributed to beneficiaries. And it now indicates the Trust does not owe the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Great service and use every year Very helpful and easy. I use it every year. I recommend using this service
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9805