TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
macnag53 from
Perfect
Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by
Fred123498 from
TurboTax is $$ and has too many annoying ads
The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by
BEG20 from
Turbo Tax is Easy and Fast
Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by
MrMike450 from
TurboTax Is Easy to Use
I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by
SharonEW from
An option to use
Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by
Mshan from
Easy
Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by
dkamely from
Turbotax was good and efficient
I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
Rated 3 out of 5 by
Nicole123456789101112 from
A bit misleading....
When I bought this product it said I could buy the State filing for $55. This was fine, so I purchased the Federal part as the program took me through the steps to start there. I paid the $170 for Fed, spent all the time to complete my forms, and went to proceed to State. When I clicked to purchase the state portion it told me they don't offer state filing of the 1065 for Idaho. This was very upsetting, as they already had my $170. Now, to use a different program I would have to buy another Fed + State package (no other sites offer just State filing...,grr) or download all the forms Idaho requires, the instructions for them, and spend several times longer doing the State portion long-hand. TurboTax should provide the info up front that they cannot service certain states, before taking money for Fed and putting folks like me in a position like this - soooo frustrating. 2021 was my first year in business and my business is only a pile of debt as is, now this is just really upsetting.
Date published: 2022-04-10
Rated 2 out of 5 by
alightman from
Disappointed
I've used the product for twenty years for all kinds of complicated returns and loved it. This year I sold a rental property and dealing with it in the program was almost impossible, no clear entry or instructions. Even the online community help didn't know how to handle it, giving me wrong answers more than once, and these were turbotax employees. Very disappointed.
Date published: 2022-04-10
Rated 3 out of 5 by
Mh19 from
Always easier than doing it myself
Sometimes the app doesn't work like it's supposed to (it took TurboTax ages to pair us with a tax filer this year) but overall it's worth the money to get this taken care of stress free.
All TurboTax® Offerings Reviews - Page 9804
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
macnag53 from
Perfect
Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by
Fred123498 from
TurboTax is $$ and has too many annoying ads
The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by
BEG20 from
Turbo Tax is Easy and Fast
Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by
MrMike450 from
TurboTax Is Easy to Use
I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by
SharonEW from
An option to use
Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by
Mshan from
Easy
Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by
dkamely from
Turbotax was good and efficient
I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
Rated 3 out of 5 by
Nicole123456789101112 from
A bit misleading....
When I bought this product it said I could buy the State filing for $55. This was fine, so I purchased the Federal part as the program took me through the steps to start there. I paid the $170 for Fed, spent all the time to complete my forms, and went to proceed to State. When I clicked to purchase the state portion it told me they don't offer state filing of the 1065 for Idaho. This was very upsetting, as they already had my $170. Now, to use a different program I would have to buy another Fed + State package (no other sites offer just State filing...,grr) or download all the forms Idaho requires, the instructions for them, and spend several times longer doing the State portion long-hand. TurboTax should provide the info up front that they cannot service certain states, before taking money for Fed and putting folks like me in a position like this - soooo frustrating. 2021 was my first year in business and my business is only a pile of debt as is, now this is just really upsetting.
Date published: 2022-04-10
Rated 2 out of 5 by
alightman from
Disappointed
I've used the product for twenty years for all kinds of complicated returns and loved it. This year I sold a rental property and dealing with it in the program was almost impossible, no clear entry or instructions. Even the online community help didn't know how to handle it, giving me wrong answers more than once, and these were turbotax employees. Very disappointed.
Date published: 2022-04-10
Rated 3 out of 5 by
Mh19 from
Always easier than doing it myself
Sometimes the app doesn't work like it's supposed to (it took TurboTax ages to pair us with a tax filer this year) but overall it's worth the money to get this taken care of stress free.
All TurboTax® Offerings Reviews - Page 9804
Date published: 2022-04-10