TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Perfect Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is $$ and has too many annoying ads The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Easy and Fast Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Is Easy to Use I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from An option to use Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax was good and efficient I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
Rated 3 out of 5 by from A bit misleading.... When I bought this product it said I could buy the State filing for $55. This was fine, so I purchased the Federal part as the program took me through the steps to start there. I paid the $170 for Fed, spent all the time to complete my forms, and went to proceed to State. When I clicked to purchase the state portion it told me they don't offer state filing of the 1065 for Idaho. This was very upsetting, as they already had my $170. Now, to use a different program I would have to buy another Fed + State package (no other sites offer just State filing...,grr) or download all the forms Idaho requires, the instructions for them, and spend several times longer doing the State portion long-hand. TurboTax should provide the info up front that they cannot service certain states, before taking money for Fed and putting folks like me in a position like this - soooo frustrating. 2021 was my first year in business and my business is only a pile of debt as is, now this is just really upsetting.
Date published: 2022-04-10
Rated 2 out of 5 by from Disappointed I've used the product for twenty years for all kinds of complicated returns and loved it. This year I sold a rental property and dealing with it in the program was almost impossible, no clear entry or instructions. Even the online community help didn't know how to handle it, giving me wrong answers more than once, and these were turbotax employees. Very disappointed.
Date published: 2022-04-10
Rated 3 out of 5 by from Always easier than doing it myself Sometimes the app doesn't work like it's supposed to (it took TurboTax ages to pair us with a tax filer this year) but overall it's worth the money to get this taken care of stress free.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Perfect Easy to understand and work through, no questions!
Date published: 2022-04-10
Rated 2 out of 5 by from TurboTax is $$ and has too many annoying ads The product works, but the constant ads and pestering to purchase upgrades and other junk is supremely annoying. The company should give users the option to turn this nonsense off. I may move to another e-file service next year.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Easy and Fast Turbo Tax is easy and fast. I love that it guides you through the whole process step by step. I love the explanations to each step that explains what and why. Agents are also fast to answer your questions and guide you through any issues you may have.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Is Easy to Use I found using TurboTax an easy and efficient way to file my taxes.
Date published: 2022-04-10
Rated 4 out of 5 by from An option to use Getting to turbo tax full premier took a while. Some people are very knowledgeable adn helpful like Mark who did our taxes, but others are confusing. I was given wrong information by some and others were just confused. I'll consider using turbotax again if i can get directly ot an expert and not get the runaround.
Date published: 2022-04-10
Rated 5 out of 5 by from Easy Easy to use. Like how it’s broken down step by step. Takes all the guesswork, anxiety and frustration out of the process.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbotax was good and efficient I did everything on line. It was long and extensive but quite efficient and accurate.
Date published: 2022-04-10
Rated 3 out of 5 by from A bit misleading.... When I bought this product it said I could buy the State filing for $55. This was fine, so I purchased the Federal part as the program took me through the steps to start there. I paid the $170 for Fed, spent all the time to complete my forms, and went to proceed to State. When I clicked to purchase the state portion it told me they don't offer state filing of the 1065 for Idaho. This was very upsetting, as they already had my $170. Now, to use a different program I would have to buy another Fed + State package (no other sites offer just State filing...,grr) or download all the forms Idaho requires, the instructions for them, and spend several times longer doing the State portion long-hand. TurboTax should provide the info up front that they cannot service certain states, before taking money for Fed and putting folks like me in a position like this - soooo frustrating. 2021 was my first year in business and my business is only a pile of debt as is, now this is just really upsetting.
Date published: 2022-04-10
Rated 2 out of 5 by from Disappointed I've used the product for twenty years for all kinds of complicated returns and loved it. This year I sold a rental property and dealing with it in the program was almost impossible, no clear entry or instructions. Even the online community help didn't know how to handle it, giving me wrong answers more than once, and these were turbotax employees. Very disappointed.
Date published: 2022-04-10
Rated 3 out of 5 by from Always easier than doing it myself Sometimes the app doesn't work like it's supposed to (it took TurboTax ages to pair us with a tax filer this year) but overall it's worth the money to get this taken care of stress free.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9804