TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Expensive I should not have to pay for a service that requires me to do most of the work
Date published: 2023-02-25
Rated 4 out of 5 by from Charged twice I was charged again for the Deluxe product even though I entered the license code before payment. I was able to speak to Dennis and processed a refund.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is awesome Turbotax is a great tool for filing taxes. Very user friendly.
Date published: 2023-02-25
Rated 3 out of 5 by from Took half of my return Made me pay for premium and took half of my tax return in the process
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is easy to use and awesome Turbo tax is easy to use and awesome. Thanks. Thanks
Date published: 2023-02-25
Rated 3 out of 5 by from meh you need to include more screens telling me im almost done with my taxes. seriously though, why do i have to purchase my state return separately from my federal return and enter all of my information twice?? this should be a check box on the initial purchase. also it seems like there is a lack of explanation on some items that need it. i had to look stuff up on google several times.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use I just like that it's easy to use and if any additional information or documents are needed the site will direct you to where to go.
Date published: 2023-02-25
Rated 3 out of 5 by from TURBO TAX IS FULL OF SURPRISE FEES My turbo tax experience was easy to use but my state and federal returns were supposed to be free and we ended paying $40 for the Federal and $20 to the State in order to e-file. So where is the "free" return?
Date published: 2023-02-25
Rated 4 out of 5 by from very easy to use I have been using Turbo Tax for years and have never had any issues.
Date published: 2023-02-25
Rated 5 out of 5 by from i love turbotax really easy & it doesnt give u a headache & it is very time efficent.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Expensive I should not have to pay for a service that requires me to do most of the work
Date published: 2023-02-25
Rated 4 out of 5 by from Charged twice I was charged again for the Deluxe product even though I entered the license code before payment. I was able to speak to Dennis and processed a refund.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax is awesome Turbotax is a great tool for filing taxes. Very user friendly.
Date published: 2023-02-25
Rated 3 out of 5 by from Took half of my return Made me pay for premium and took half of my tax return in the process
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is easy to use and awesome Turbo tax is easy to use and awesome. Thanks. Thanks
Date published: 2023-02-25
Rated 3 out of 5 by from meh you need to include more screens telling me im almost done with my taxes. seriously though, why do i have to purchase my state return separately from my federal return and enter all of my information twice?? this should be a check box on the initial purchase. also it seems like there is a lack of explanation on some items that need it. i had to look stuff up on google several times.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use I just like that it's easy to use and if any additional information or documents are needed the site will direct you to where to go.
Date published: 2023-02-25
Rated 3 out of 5 by from TURBO TAX IS FULL OF SURPRISE FEES My turbo tax experience was easy to use but my state and federal returns were supposed to be free and we ended paying $40 for the Federal and $20 to the State in order to e-file. So where is the "free" return?
Date published: 2023-02-25
Rated 4 out of 5 by from very easy to use I have been using Turbo Tax for years and have never had any issues.
Date published: 2023-02-25
Rated 5 out of 5 by from i love turbotax really easy & it doesnt give u a headache & it is very time efficent.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9802