TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Program did a very nice job. Program did a very nice job. Wanted to save state without sending it in as no money was owed or to be refunded. Could find no way to do that.
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing Easy to use and helpful. Helps you every step of the way and even trouble shoots things for you.
Date published: 2022-02-20
Rated 1 out of 5 by from Charged me $78 for a $1 tax credit TurboTax gave me no choice but to opt in for a $1 federal foreign tax credit (from owning a few shares of stock in a foreign company through a US brokerage firm). It then required me to purchase TurboTax Deluxe to file, and did not tell me about this until the whole return had been completed. Not only did they charge me $39 for TurboTax Deluxe, but they then charged me another $39 to file my state return even though the federal foreign tax credit had nothing to do with it. I would've been able to file the state return for free had they not forced me to purchase TurboTax Deluxe to get the $1 tax credit I didn't even want. I contacted support about this and was transferred between three different people, but the best any of them could offer me was a discount code that ended up not working. I will not be using any Intuit products again.
Date published: 2022-02-20
Rated 5 out of 5 by from Good deal Easy to use and didn't cost me a thing will use it again next year.
Date published: 2022-02-20
Rated 5 out of 5 by from great service very easy and simple.was very easy to understand happy with process.
Date published: 2022-02-20
Rated 5 out of 5 by from Great Service Fast, Free, Genuine, Straight-forward, self-explanatory!
Date published: 2022-02-20
Rated 3 out of 5 by from Irritated on cost of turbo tax Easy enough, but due to me having a 1099 DIV FORM, which ONLY HAD $195 on it..... you charge me ALMOST DOUBLE!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy I appreciate the helpful answers to common questions and just the ease of navigating throughout the site. Last year I connected via telephone to an expert and they were professional, kind and courteous and quick to resolve my problem.
Date published: 2022-02-20
Rated 5 out of 5 by from Love this app They pulled my w2 straight from my employer and it was the easiest tax return I've ever filed!!
Date published: 2022-02-20
Rated 3 out of 5 by from Good but Expensive It automatically made me choose the live option which in my opinion is pretty pricey. $120 + $50 for state filing... I could have paid a tax preparer $100 to file my taxes.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Program did a very nice job. Program did a very nice job. Wanted to save state without sending it in as no money was owed or to be refunded. Could find no way to do that.
Date published: 2022-02-20
Rated 5 out of 5 by from Amazing Easy to use and helpful. Helps you every step of the way and even trouble shoots things for you.
Date published: 2022-02-20
Rated 1 out of 5 by from Charged me $78 for a $1 tax credit TurboTax gave me no choice but to opt in for a $1 federal foreign tax credit (from owning a few shares of stock in a foreign company through a US brokerage firm). It then required me to purchase TurboTax Deluxe to file, and did not tell me about this until the whole return had been completed. Not only did they charge me $39 for TurboTax Deluxe, but they then charged me another $39 to file my state return even though the federal foreign tax credit had nothing to do with it. I would've been able to file the state return for free had they not forced me to purchase TurboTax Deluxe to get the $1 tax credit I didn't even want. I contacted support about this and was transferred between three different people, but the best any of them could offer me was a discount code that ended up not working. I will not be using any Intuit products again.
Date published: 2022-02-20
Rated 5 out of 5 by from Good deal Easy to use and didn't cost me a thing will use it again next year.
Date published: 2022-02-20
Rated 5 out of 5 by from great service very easy and simple.was very easy to understand happy with process.
Date published: 2022-02-20
Rated 5 out of 5 by from Great Service Fast, Free, Genuine, Straight-forward, self-explanatory!
Date published: 2022-02-20
Rated 3 out of 5 by from Irritated on cost of turbo tax Easy enough, but due to me having a 1099 DIV FORM, which ONLY HAD $195 on it..... you charge me ALMOST DOUBLE!!!!
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax Makes Filing Easy I appreciate the helpful answers to common questions and just the ease of navigating throughout the site. Last year I connected via telephone to an expert and they were professional, kind and courteous and quick to resolve my problem.
Date published: 2022-02-20
Rated 5 out of 5 by from Love this app They pulled my w2 straight from my employer and it was the easiest tax return I've ever filed!!
Date published: 2022-02-20
Rated 3 out of 5 by from Good but Expensive It automatically made me choose the live option which in my opinion is pretty pricey. $120 + $50 for state filing... I could have paid a tax preparer $100 to file my taxes.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9802