TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is wonderful easy to use no line on waiting first time we filed together. Glad that we don't owe anything to the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax works. Basically the government takes too much from us. We pay in alot of money but at least Turbo Tax does make it easy to file each year.
Date published: 2023-02-25
Rated 4 out of 5 by from Great job A +++++ Great way to do taxes. I recommend doing taxes this way for ever.
Date published: 2023-02-25
Rated 5 out of 5 by from So Easy I love using Turbo Tax. Makes paying taxes very easy.
Date published: 2023-02-25
Rated 2 out of 5 by from I wish you didn't charge me money this year I couldn't find the free way to file taxes this year and you took 100 from me. That sucks.
Date published: 2023-02-25
Rated 4 out of 5 by from Thorough and easy to Use The good. Step by step process. Won't let you skip anything The Bad. Several add on, Pricy packages that should be standard. There are a lot of options now
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent Not so bad, first time using the service, if u have all tax information, it’s really easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from Been using TurboTax since 2009 I enjoy using TurboTax. It is nice to be able to do the taxes myself, but have a computer system to help guide me through and make sure I don't mess it up. I don't need to fill in the documents myself, I just need to provide all the information. In fact, using TurboTax was free for me this year, I believe since I am in the military. Usually I do need to pay for TurboTax but it's usually around $50-60. Even if it cost that much, I would still use TurboTax because they have all my prior year returns. Any information that stays the same from the prior year will be ported over, so that saves some time. My prior year returns are saved on the Turbo Tax website in case I need to access them for a loan or something. Overall, I have been enjoying TurboTax and have used them every year, even when I have a free option presented to me. If they decided to charge more money to do my taxes, I might consider just doing them myself. Fortunately, it's never been expensive that I wouldn't use their service.
Date published: 2023-02-25
Rated 2 out of 5 by from Easy I have used TruboTax the last 2 years, I believe there was a mistake made on my last years taxes, I claimed my daughter and was supposed to get the increased child credit. It would not apply it even though I never took the monthly disbursements I lost out on almost 2500. I am trying to have that reviewed by certified CPA.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Excellent experience over all. I am a long term Turbo Tax user!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9801
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is wonderful easy to use no line on waiting first time we filed together. Glad that we don't owe anything to the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax works. Basically the government takes too much from us. We pay in alot of money but at least Turbo Tax does make it easy to file each year.
Date published: 2023-02-25
Rated 4 out of 5 by from Great job A +++++ Great way to do taxes. I recommend doing taxes this way for ever.
Date published: 2023-02-25
Rated 5 out of 5 by from So Easy I love using Turbo Tax. Makes paying taxes very easy.
Date published: 2023-02-25
Rated 2 out of 5 by from I wish you didn't charge me money this year I couldn't find the free way to file taxes this year and you took 100 from me. That sucks.
Date published: 2023-02-25
Rated 4 out of 5 by from Thorough and easy to Use The good. Step by step process. Won't let you skip anything The Bad. Several add on, Pricy packages that should be standard. There are a lot of options now
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent Not so bad, first time using the service, if u have all tax information, it’s really easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from Been using TurboTax since 2009 I enjoy using TurboTax. It is nice to be able to do the taxes myself, but have a computer system to help guide me through and make sure I don't mess it up. I don't need to fill in the documents myself, I just need to provide all the information. In fact, using TurboTax was free for me this year, I believe since I am in the military. Usually I do need to pay for TurboTax but it's usually around $50-60. Even if it cost that much, I would still use TurboTax because they have all my prior year returns. Any information that stays the same from the prior year will be ported over, so that saves some time. My prior year returns are saved on the Turbo Tax website in case I need to access them for a loan or something. Overall, I have been enjoying TurboTax and have used them every year, even when I have a free option presented to me. If they decided to charge more money to do my taxes, I might consider just doing them myself. Fortunately, it's never been expensive that I wouldn't use their service.
Date published: 2023-02-25
Rated 2 out of 5 by from Easy I have used TruboTax the last 2 years, I believe there was a mistake made on my last years taxes, I claimed my daughter and was supposed to get the increased child credit. It would not apply it even though I never took the monthly disbursements I lost out on almost 2500. I am trying to have that reviewed by certified CPA.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Excellent experience over all. I am a long term Turbo Tax user!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9801