TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Thansk bill your awesome Bill was help full and enjoyed doing my taxes because of him
Date published: 2023-02-25
Rated 5 out of 5 by from Very Easy! It was very easy to follow along with and they didn't trick you into paying more! I have used other software in the past and I recommend TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Super Easy, Super Quick, Super Secure It's my 7th year filing taxes with TurboTax and it gets easier every time. I also had to chat with a Tax Expert for a couple of questions it she was very helpful and on top of things. The Cobrowse feature was also super beneficial to get her help in the best and quickest possible way.
Date published: 2023-02-25
Rated 1 out of 5 by from Filed w-TurboTax but no clue my file was accurate There is clashing info on O1 Visa holders filing taxes w-TurboTax on their forums, neither of the tax experts I contacted was able to assist me with clear info on this. The last time I tried to contact customer care, their system transferred me to a troubleshooting rep, although I clearly indicated that my request was to talk to a tax expert. I inquired about cancelling my order, and the only option I was given was to wait for 2-3 weeks to get a resolution on my cancellation request. I ended up proceeding with e-file option, however, still have no clue if this service will lead me into more trouble in terms of submitting my file to IRS or not. Please train your "experts" on cases of visa holders and if not possible, avoid engaging customers in your services by clearly asking about their status in the U.S prior to jumping into tax/income questions.
Date published: 2023-02-25
Rated 5 out of 5 by from very good its very good, bvery fast. and easy as ever. will continue to pay my taxes until i die
Date published: 2023-02-25
Rated 5 out of 5 by from Always a Winner! No matter what my life brings each year to my tax history, TurboTax eases the process and gives me peace of mind when submitting my taxes. Thank you!
Date published: 2023-02-25
Rated 1 out of 5 by from TurboTax 2022 Hated this year's format and application for 2022 taxes. Very cumbersome and not intuitive. The digital assistant Help feature was totally ineffective. I hope 2023 is better!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome! It was enjoyable experience, fast, easy, and safe to use.
Date published: 2023-02-25
Rated 1 out of 5 by from turbo Tax was incorrect Had to delete my state taxes because Turbo Tax was incorrect
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Service Dani was awesome......................................................................
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9799
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thansk bill your awesome Bill was help full and enjoyed doing my taxes because of him
Date published: 2023-02-25
Rated 5 out of 5 by from Very Easy! It was very easy to follow along with and they didn't trick you into paying more! I have used other software in the past and I recommend TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Super Easy, Super Quick, Super Secure It's my 7th year filing taxes with TurboTax and it gets easier every time. I also had to chat with a Tax Expert for a couple of questions it she was very helpful and on top of things. The Cobrowse feature was also super beneficial to get her help in the best and quickest possible way.
Date published: 2023-02-25
Rated 1 out of 5 by from Filed w-TurboTax but no clue my file was accurate There is clashing info on O1 Visa holders filing taxes w-TurboTax on their forums, neither of the tax experts I contacted was able to assist me with clear info on this. The last time I tried to contact customer care, their system transferred me to a troubleshooting rep, although I clearly indicated that my request was to talk to a tax expert. I inquired about cancelling my order, and the only option I was given was to wait for 2-3 weeks to get a resolution on my cancellation request. I ended up proceeding with e-file option, however, still have no clue if this service will lead me into more trouble in terms of submitting my file to IRS or not. Please train your "experts" on cases of visa holders and if not possible, avoid engaging customers in your services by clearly asking about their status in the U.S prior to jumping into tax/income questions.
Date published: 2023-02-25
Rated 5 out of 5 by from very good its very good, bvery fast. and easy as ever. will continue to pay my taxes until i die
Date published: 2023-02-25
Rated 5 out of 5 by from Always a Winner! No matter what my life brings each year to my tax history, TurboTax eases the process and gives me peace of mind when submitting my taxes. Thank you!
Date published: 2023-02-25
Rated 1 out of 5 by from TurboTax 2022 Hated this year's format and application for 2022 taxes. Very cumbersome and not intuitive. The digital assistant Help feature was totally ineffective. I hope 2023 is better!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome! It was enjoyable experience, fast, easy, and safe to use.
Date published: 2023-02-25
Rated 1 out of 5 by from turbo Tax was incorrect Had to delete my state taxes because Turbo Tax was incorrect
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Service Dani was awesome......................................................................
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9799