TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Retirement Credit is a Rip Off!! Because I contribute to a 401K, you get a Tax Credit, which in the TT software makes you purchase Turbotax Deluxe and therefore Efiling is no longer free because of this measly $200 credit that does nothing! I'm a senior citizen that just had to pay $85 dollars to file my taxes online. H&R Block, in person, is likely cheaper, not to mention the other sites that offer free Efiling but aren't as user friendly for us seniors.
Date published: 2021-02-20
Rated 5 out of 5 by from Happy Laura was very helpful, until my phone went dead. But she had already got me through most of the process.
Date published: 2021-02-20
Rated 5 out of 5 by from Just great! The ways that you help to maximize returns are appreciated. The letters of the app could have been more vivid in color.
Date published: 2021-02-20
Rated 4 out of 5 by from Convenience But Pricey: Having to pay ANYONE to file taxes to the government just sticks in my craw! Charging an additional $40 to pay from your refund? Come on TurboTax, that's ridiculous!
Date published: 2021-02-20
Rated 5 out of 5 by from Great Job TurboTax! Simple and easy. My daughter's taxes were super simple to file. Thank you!
Date published: 2021-02-20
Rated 1 out of 5 by from Great till the end They charge $70 to file state and federal HSA form. Rip off!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Is the easiest and Best system! The process of using the system was an enjoyable experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Great With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by from were not clear with hidden charges like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by from Have used other Tax service this is better Being the first time i had to learn my way around but I belive all went well overall
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9796
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Retirement Credit is a Rip Off!! Because I contribute to a 401K, you get a Tax Credit, which in the TT software makes you purchase Turbotax Deluxe and therefore Efiling is no longer free because of this measly $200 credit that does nothing! I'm a senior citizen that just had to pay $85 dollars to file my taxes online. H&R Block, in person, is likely cheaper, not to mention the other sites that offer free Efiling but aren't as user friendly for us seniors.
Date published: 2021-02-20
Rated 5 out of 5 by from Happy Laura was very helpful, until my phone went dead. But she had already got me through most of the process.
Date published: 2021-02-20
Rated 5 out of 5 by from Just great! The ways that you help to maximize returns are appreciated. The letters of the app could have been more vivid in color.
Date published: 2021-02-20
Rated 4 out of 5 by from Convenience But Pricey: Having to pay ANYONE to file taxes to the government just sticks in my craw! Charging an additional $40 to pay from your refund? Come on TurboTax, that's ridiculous!
Date published: 2021-02-20
Rated 5 out of 5 by from Great Job TurboTax! Simple and easy. My daughter's taxes were super simple to file. Thank you!
Date published: 2021-02-20
Rated 1 out of 5 by from Great till the end They charge $70 to file state and federal HSA form. Rip off!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Is the easiest and Best system! The process of using the system was an enjoyable experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Great With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by from were not clear with hidden charges like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by from Have used other Tax service this is better Being the first time i had to learn my way around but I belive all went well overall
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 9796