TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 1 out of 5 by
RippedOffBob from
Retirement Credit is a Rip Off!!
Because I contribute to a 401K, you get a Tax Credit, which in the TT software makes you purchase Turbotax Deluxe and therefore Efiling is no longer free because of this measly $200 credit that does nothing! I'm a senior citizen that just had to pay $85 dollars to file my taxes online. H&R Block, in person, is likely cheaper, not to mention the other sites that offer free Efiling but aren't as user friendly for us seniors.
Date published: 2021-02-20
Rated 5 out of 5 by
HappyCherri from
Happy
Laura was very helpful, until my phone went dead. But she had already got me through most of the process.
Date published: 2021-02-20
Rated 5 out of 5 by
Bakenks from
Just great!
The ways that you help to maximize returns are appreciated. The letters of the app could have been more vivid in color.
Date published: 2021-02-20
Rated 4 out of 5 by
ILuvLiberty from
Convenience But Pricey:
Having to pay ANYONE to file taxes to the government just sticks in my craw! Charging an additional $40 to pay from your refund? Come on TurboTax, that's ridiculous!
Date published: 2021-02-20
Rated 5 out of 5 by
munchie720 from
Great Job TurboTax!
Simple and easy. My daughter's taxes were super simple to file. Thank you!
Date published: 2021-02-20
Rated 1 out of 5 by
NYGuy1234566 from
Great till the end
They charge $70 to file state and federal HSA form. Rip off!!!
Date published: 2021-02-20
Rated 5 out of 5 by
Randi Bella from
Turbo Tax Is the easiest and Best system!
The process of using the system was an enjoyable experience.
Date published: 2021-02-20
Rated 5 out of 5 by
Gummy0357 from
Great
With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by
jannnnn from
were not clear with hidden charges
like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by
curt40 from
Have used other Tax service this is better
Being the first time i had to learn my way around but I belive all went well overall
All TurboTax® Offerings Reviews - Page 9796
Date published: 2021-02-20
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
RippedOffBob from
Retirement Credit is a Rip Off!!
Because I contribute to a 401K, you get a Tax Credit, which in the TT software makes you purchase Turbotax Deluxe and therefore Efiling is no longer free because of this measly $200 credit that does nothing! I'm a senior citizen that just had to pay $85 dollars to file my taxes online. H&R Block, in person, is likely cheaper, not to mention the other sites that offer free Efiling but aren't as user friendly for us seniors.
Date published: 2021-02-20
Rated 5 out of 5 by
HappyCherri from
Happy
Laura was very helpful, until my phone went dead. But she had already got me through most of the process.
Date published: 2021-02-20
Rated 5 out of 5 by
Bakenks from
Just great!
The ways that you help to maximize returns are appreciated. The letters of the app could have been more vivid in color.
Date published: 2021-02-20
Rated 4 out of 5 by
ILuvLiberty from
Convenience But Pricey:
Having to pay ANYONE to file taxes to the government just sticks in my craw! Charging an additional $40 to pay from your refund? Come on TurboTax, that's ridiculous!
Date published: 2021-02-20
Rated 5 out of 5 by
munchie720 from
Great Job TurboTax!
Simple and easy. My daughter's taxes were super simple to file. Thank you!
Date published: 2021-02-20
Rated 1 out of 5 by
NYGuy1234566 from
Great till the end
They charge $70 to file state and federal HSA form. Rip off!!!
Date published: 2021-02-20
Rated 5 out of 5 by
Randi Bella from
Turbo Tax Is the easiest and Best system!
The process of using the system was an enjoyable experience.
Date published: 2021-02-20
Rated 5 out of 5 by
Gummy0357 from
Great
With your help it was smooth sailing thank you thank you thank you
Date published: 2021-02-20
Rated 3 out of 5 by
jannnnn from
were not clear with hidden charges
like the program but it is not clear with charges incurred until it is to late to correct it
Date published: 2021-02-20
Rated 5 out of 5 by
curt40 from
Have used other Tax service this is better
Being the first time i had to learn my way around but I belive all went well overall
All TurboTax® Offerings Reviews - Page 9796
Date published: 2021-02-20