TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Frank K from
Pricing high for basic return.
My charge was substantially higher than my last years service which was much more complicated. I never did speak to Charles only tect messages.
Date published: 2022-04-01
Rated 5 out of 5 by
RachelH88 from
So User Friendly!
This is the first year that my husband and I chose to do our own taxes, compared to years past in using an accountant. Even with having a rental property in addition to our own home and tax needs, using TurboTax was so user friendly and easy to work through. I especially found the search function to be easy to use and supportive. We are very pleased and will use this process in the future!
Date published: 2022-04-01
Rated 3 out of 5 by
RBN 20 from
Turbo Tax needs more work
The 2021 version of Turbotax needs more work! My state return got rejected even though Turbotax did not find any errors. There are entries that should be filled during the easy step process, and not afterwards when the software finds missing entries, which requires locating the initial form and scrolling down to the line that needs to be completed.
Date published: 2022-04-01
Rated 5 out of 5 by
ChassBen from
Turbotax makes it easy!
Quality product with levels of support based on your needs. Made filing straightforward, and left me comfortable it was done right. Let me file for rental income, depreciation, sales of property, retirement income, and investment income/capital gains/interest/dividends, all without worry that I did not enter it correctly or missed any forms. Easy electronic filing and payment!
Date published: 2022-04-01
Rated 5 out of 5 by
TiresTooTallB from
Free as offered and easy
Very Simple to use and quick. I like that it keeps vital info from the year before. Makes it less time consuming. I am frustrated that in February my mom had to pay over 70 bucks to file her taxes using the exact simple form I did. Not fair!! And she didn't owe or get any refunds. Come on Turbo Tax make it free for everyone filing simple!
Date published: 2022-04-01
Rated 5 out of 5 by
RyA n from
Awesome great fast easy
Easy quick love it. Highly recommend. I will Use every year
Date published: 2022-04-01
Rated 2 out of 5 by
TP1234 from
Fees are INSANE
Not only is the language unclear, but the amount of upgrades and fees TurboTax adds on just to submit is properly ridiculous.
Date published: 2022-04-01
Rated 3 out of 5 by
Pine State Siskin from
It's the best of a not great lot
I've been using TurboTax for a long time, and it is just okay. It would be great not to have to leap through the same questions over and over to return to a spot I wanted to correct in Easy Step. It could be easier to navigate.
Date published: 2022-04-01
Rated 5 out of 5 by
Gary in DC from
You guys really are lifesavers
I'm an English teacher. Numbers and line amounts and these forms just boggle my mind. I also had a weird year (moved from one state into DC for a job in a third state). But your tax reps made this seamless
Date published: 2022-04-01
Rated 5 out of 5 by
MilitaryGuy2 from
TurboTax is very helpful with any issues you have
I had a great experience, lots of help through the app!
All TurboTax® Offerings Reviews - Page 9791
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Frank K from
Pricing high for basic return.
My charge was substantially higher than my last years service which was much more complicated. I never did speak to Charles only tect messages.
Date published: 2022-04-01
Rated 5 out of 5 by
RachelH88 from
So User Friendly!
This is the first year that my husband and I chose to do our own taxes, compared to years past in using an accountant. Even with having a rental property in addition to our own home and tax needs, using TurboTax was so user friendly and easy to work through. I especially found the search function to be easy to use and supportive. We are very pleased and will use this process in the future!
Date published: 2022-04-01
Rated 3 out of 5 by
RBN 20 from
Turbo Tax needs more work
The 2021 version of Turbotax needs more work! My state return got rejected even though Turbotax did not find any errors. There are entries that should be filled during the easy step process, and not afterwards when the software finds missing entries, which requires locating the initial form and scrolling down to the line that needs to be completed.
Date published: 2022-04-01
Rated 5 out of 5 by
ChassBen from
Turbotax makes it easy!
Quality product with levels of support based on your needs. Made filing straightforward, and left me comfortable it was done right. Let me file for rental income, depreciation, sales of property, retirement income, and investment income/capital gains/interest/dividends, all without worry that I did not enter it correctly or missed any forms. Easy electronic filing and payment!
Date published: 2022-04-01
Rated 5 out of 5 by
TiresTooTallB from
Free as offered and easy
Very Simple to use and quick. I like that it keeps vital info from the year before. Makes it less time consuming. I am frustrated that in February my mom had to pay over 70 bucks to file her taxes using the exact simple form I did. Not fair!! And she didn't owe or get any refunds. Come on Turbo Tax make it free for everyone filing simple!
Date published: 2022-04-01
Rated 5 out of 5 by
RyA n from
Awesome great fast easy
Easy quick love it. Highly recommend. I will Use every year
Date published: 2022-04-01
Rated 2 out of 5 by
TP1234 from
Fees are INSANE
Not only is the language unclear, but the amount of upgrades and fees TurboTax adds on just to submit is properly ridiculous.
Date published: 2022-04-01
Rated 3 out of 5 by
Pine State Siskin from
It's the best of a not great lot
I've been using TurboTax for a long time, and it is just okay. It would be great not to have to leap through the same questions over and over to return to a spot I wanted to correct in Easy Step. It could be easier to navigate.
Date published: 2022-04-01
Rated 5 out of 5 by
Gary in DC from
You guys really are lifesavers
I'm an English teacher. Numbers and line amounts and these forms just boggle my mind. I also had a weird year (moved from one state into DC for a job in a third state). But your tax reps made this seamless
Date published: 2022-04-01
Rated 5 out of 5 by
MilitaryGuy2 from
TurboTax is very helpful with any issues you have
I had a great experience, lots of help through the app!
All TurboTax® Offerings Reviews - Page 9791
Date published: 2022-04-01