TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Level of expertise of live specialist questionable I talked to 3 specialist - the first one is great and knowledgeable, the second two take s a long time to answer a question and especially the third one just exit the chat without saying anything. I spent a few minutes online then googled the answer myself. Not sure this is worth the money I paid for
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax is great it was super easy and understandable, first time I do taxes on my own by my sefl.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Excellent. I recommend. Have used for 9 years. Will use next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent as Always Have used for the past several years. Great product at a reasonable cost.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax was great I had a great experience filing my taxes will be using again next year
Date published: 2023-02-25
Rated 5 out of 5 by from Easy Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by from Overall TurboTax Experience Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by from turbo tax is difficult to use I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Level of expertise of live specialist questionable I talked to 3 specialist - the first one is great and knowledgeable, the second two take s a long time to answer a question and especially the third one just exit the chat without saying anything. I spent a few minutes online then googled the answer myself. Not sure this is worth the money I paid for
Date published: 2023-02-25
Rated 5 out of 5 by from turbotax is great it was super easy and understandable, first time I do taxes on my own by my sefl.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax Excellent. I recommend. Have used for 9 years. Will use next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent as Always Have used for the past several years. Great product at a reasonable cost.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax was great I had a great experience filing my taxes will be using again next year
Date published: 2023-02-25
Rated 5 out of 5 by from Easy Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by from Overall TurboTax Experience Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by from turbo tax is difficult to use I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9787