TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 2 out of 5 by
VIv_90asdf from
Level of expertise of live specialist questionable
I talked to 3 specialist - the first one is great and knowledgeable, the second two take s a long time to answer a question and especially the third one just exit the chat without saying anything. I spent a few minutes online then googled the answer myself. Not sure this is worth the money I paid for
Date published: 2023-02-25
Rated 5 out of 5 by
yrobles13 from
turbotax is great
it was super easy and understandable, first time I do taxes on my own by my sefl.
Date published: 2023-02-25
Rated 5 out of 5 by
will 66999999 from
Turbo Tax
Excellent. I recommend. Have used for 9 years. Will use next year.
Date published: 2023-02-25
Rated 5 out of 5 by
xtympQ from
Excellent as Always
Have used for the past several years. Great product at a reasonable cost.
Date published: 2023-02-25
Rated 5 out of 5 by
beauty23 from
TurboTax was great
I had a great experience filing my taxes will be using again next year
Date published: 2023-02-25
Rated 5 out of 5 by
Man3927 from
Easy
Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by
riggsy70 from
Overall TurboTax Experience
Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by
Taurus the bull05 from
Awesome
Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by
lksfjzkgdxkfjg from
turbo tax is difficult to use
I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by
Fray09 from
Easy to use
The product is user-friendly, easy to use, and provides great help along the way!
All TurboTax® Offerings Reviews - Page 9787
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
VIv_90asdf from
Level of expertise of live specialist questionable
I talked to 3 specialist - the first one is great and knowledgeable, the second two take s a long time to answer a question and especially the third one just exit the chat without saying anything. I spent a few minutes online then googled the answer myself. Not sure this is worth the money I paid for
Date published: 2023-02-25
Rated 5 out of 5 by
yrobles13 from
turbotax is great
it was super easy and understandable, first time I do taxes on my own by my sefl.
Date published: 2023-02-25
Rated 5 out of 5 by
will 66999999 from
Turbo Tax
Excellent. I recommend. Have used for 9 years. Will use next year.
Date published: 2023-02-25
Rated 5 out of 5 by
xtympQ from
Excellent as Always
Have used for the past several years. Great product at a reasonable cost.
Date published: 2023-02-25
Rated 5 out of 5 by
beauty23 from
TurboTax was great
I had a great experience filing my taxes will be using again next year
Date published: 2023-02-25
Rated 5 out of 5 by
Man3927 from
Easy
Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by
riggsy70 from
Overall TurboTax Experience
Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by
Taurus the bull05 from
Awesome
Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by
lksfjzkgdxkfjg from
turbo tax is difficult to use
I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by
Fray09 from
Easy to use
The product is user-friendly, easy to use, and provides great help along the way!
All TurboTax® Offerings Reviews - Page 9787
Date published: 2023-02-25