TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great way to do taxes I've been doing my taxes with TurboTax for years now. And I could never imagine doing it another way. Places like HR Block and Jackson Hewitt just keep raising the price with no added services. TurboTax is the way to go.
Date published: 2021-02-28
Rated 3 out of 5 by from First Time User I struggled a bit because I am unfamiliar with terms and forms. Still unsure of some things. Example, when its ok to forward energy saving credits and when to claim 529 refunds (taxable vs untaxable). Would also be helpful to know exactly what forms to upload.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy Super fast and easy would recommend to my friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax has always been easy to use I have been using Turbo Tax for years. I have never had a problem
Date published: 2021-02-28
Rated 5 out of 5 by from Real Easy and user friendly it was an easy experience, real easy to use and pretty straight foward
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good I have been using TurboTax for many years and found to be good
Date published: 2021-02-28
Rated 1 out of 5 by from Unfortunate software glitch cheats user After finishing entering most my information on federal and Michigan state taxes, tried to go back to state taxes and enter my car registration fees; after half an hour of trying every way possible I had to give up. The Turbotax software will not let you go back and enter the credit. I could not get this credit and the only way I could file was without a credit of $142. VERY UNFORTUNATE. Then, Turbotax turned around and charged me $20 to e-file my Michigan taxes. I will NOT be purchasing Turbotax next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is great Helped in every way imaginable, would recommend it to family and friends
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Great Experience! Very helpful every step of the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Works everytime Wasnt too impressed with live help, never got a response for over 5 minutes. But TurboTax hasnt done me wrong since so hope this goes well.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9782
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great way to do taxes I've been doing my taxes with TurboTax for years now. And I could never imagine doing it another way. Places like HR Block and Jackson Hewitt just keep raising the price with no added services. TurboTax is the way to go.
Date published: 2021-02-28
Rated 3 out of 5 by from First Time User I struggled a bit because I am unfamiliar with terms and forms. Still unsure of some things. Example, when its ok to forward energy saving credits and when to claim 529 refunds (taxable vs untaxable). Would also be helpful to know exactly what forms to upload.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Peasy Super fast and easy would recommend to my friends and family.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax has always been easy to use I have been using Turbo Tax for years. I have never had a problem
Date published: 2021-02-28
Rated 5 out of 5 by from Real Easy and user friendly it was an easy experience, real easy to use and pretty straight foward
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is good I have been using TurboTax for many years and found to be good
Date published: 2021-02-28
Rated 1 out of 5 by from Unfortunate software glitch cheats user After finishing entering most my information on federal and Michigan state taxes, tried to go back to state taxes and enter my car registration fees; after half an hour of trying every way possible I had to give up. The Turbotax software will not let you go back and enter the credit. I could not get this credit and the only way I could file was without a credit of $142. VERY UNFORTUNATE. Then, Turbotax turned around and charged me $20 to e-file my Michigan taxes. I will NOT be purchasing Turbotax next year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is great Helped in every way imaginable, would recommend it to family and friends
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Great Experience! Very helpful every step of the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Works everytime Wasnt too impressed with live help, never got a response for over 5 minutes. But TurboTax hasnt done me wrong since so hope this goes well.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9782