TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent Yes, you helped me. I made a mistake before and was able to resolve it and now need to run to the pst office and pull a letter out of circulation.
Date published: 2021-04-12
Rated 5 out of 5 by from Super easy Done in no time at all. Clear and easy instructions .
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax Rocks! Simple, easy, thorough! I needed customer service one time . The call came in quick and issue was resolved in a mater of moments. Very pleased!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax makes filing simple! Used to always do my taxes manually but as life grows so did the number of forms to complete. Turbo tax makes all tracking much more simple. It's like having a second set of eyes on all that you do!
Date published: 2021-04-12
Rated 5 out of 5 by from Good job thank you Took me throw it and when things came up they helped me fix it.what else could I ask for
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful and reliable! I have used TurboTax for many years and am always impressed at how easy it is to use. It is helpful to have a resource for all the updated tax laws and an easy way to file.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy When income is only pension, why go through itemized deductions?
Date published: 2021-04-12
Rated 5 out of 5 by from I love TurboTax I think that TurboTax was super easy and took the stress out of doing my taxes this year!
Date published: 2021-04-12
Rated 3 out of 5 by from tedious It's all fine until the end with interminable additional pieces of information to enter, you keep all sorts of other information, but not my bank routing number or account number................. and $40 to subtract your fees from my federal refund?............... that's excessive!
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax sucked this year TT wouldn't let me efile until I updated their software, which it was unable to do. Kept trying to update and transmit. Kept getting the message that I first need to update TurboTax. Researched the problem online and it's a known issue related to a Windows update. Contacted customer service but they were useless. Second year in a row that I ran into problems from one of their products (also use TurboTax for Business which had the same problem this year and a different issue last year with filing for state). Not sure what I'll use next year, but I'll have to consider other options.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 979
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Yes, you helped me. I made a mistake before and was able to resolve it and now need to run to the pst office and pull a letter out of circulation.
Date published: 2021-04-12
Rated 5 out of 5 by from Super easy Done in no time at all. Clear and easy instructions .
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax Rocks! Simple, easy, thorough! I needed customer service one time . The call came in quick and issue was resolved in a mater of moments. Very pleased!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax makes filing simple! Used to always do my taxes manually but as life grows so did the number of forms to complete. Turbo tax makes all tracking much more simple. It's like having a second set of eyes on all that you do!
Date published: 2021-04-12
Rated 5 out of 5 by from Good job thank you Took me throw it and when things came up they helped me fix it.what else could I ask for
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful and reliable! I have used TurboTax for many years and am always impressed at how easy it is to use. It is helpful to have a resource for all the updated tax laws and an easy way to file.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy When income is only pension, why go through itemized deductions?
Date published: 2021-04-12
Rated 5 out of 5 by from I love TurboTax I think that TurboTax was super easy and took the stress out of doing my taxes this year!
Date published: 2021-04-12
Rated 3 out of 5 by from tedious It's all fine until the end with interminable additional pieces of information to enter, you keep all sorts of other information, but not my bank routing number or account number................. and $40 to subtract your fees from my federal refund?............... that's excessive!
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax sucked this year TT wouldn't let me efile until I updated their software, which it was unable to do. Kept trying to update and transmit. Kept getting the message that I first need to update TurboTax. Researched the problem online and it's a known issue related to a Windows update. Contacted customer service but they were useless. Second year in a row that I ran into problems from one of their products (also use TurboTax for Business which had the same problem this year and a different issue last year with filing for state). Not sure what I'll use next year, but I'll have to consider other options.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 979