TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome for first time user Easy to understand and navigate for a first time user
Date published: 2021-02-28
Rated 5 out of 5 by from Simply, Easy and Well Explained This is the second year using Turbo Tax. It's simple, easy and they explain everything thoroughly. Quick and simple way to file standard tax returns. Feel confident they were done correctly without having to go to a place to get them done. Cheaper than going any place else.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is so very easy to use! I always their service and I highly recommend it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turboooooooo! Everything was so quick and easy. I had a few questions on items but read the 'more info' TurboTax provides and it answered my questions. I love that TurboTax carries my information over from year to year
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWASOME I LIKE TURBOTAX , BECAUSE IT EASY AND FAST AND I COULD DO IT FROM HOME.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax surprised me! The added $40. cost for direct deposit of tax returns had no forewarning. Additional information was required then not allowed to completely undo. I changed the direct deposit to "mail check". E-file said "Federal", but it said both tax returns were filed. I didn't have a chance to do the same for my state return. I expect this will still cost $60. I've used Turbotax as far back as I can remember. It has always been easy and seamless. I'm VERY disappointed in the "new e-filing" process. It's not only costly, but it implies my state return was e-filed too, and with direct deposit not changed to "mail check". I expect I will be looking for something/some way other than TurboTax for 2021 tax prep.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to navigate Helpful experience with tax pro. Easy to connect and chat.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done I have been happy using turbo tax and have used it for quite a few years. It is especially helpful with my rental income. However, this year I found it a bit confusing. At first it indicated I should use itemized deductions but then switched to standard. It also had me add the same W-2 twice. I caught it and was able to delete it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax review Easy to complete taxes. Worth the value Guides you through step by step
Date published: 2021-02-28
Rated 4 out of 5 by from simple it got them done simple to do thank you will do it again next year
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9775
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome for first time user Easy to understand and navigate for a first time user
Date published: 2021-02-28
Rated 5 out of 5 by from Simply, Easy and Well Explained This is the second year using Turbo Tax. It's simple, easy and they explain everything thoroughly. Quick and simple way to file standard tax returns. Feel confident they were done correctly without having to go to a place to get them done. Cheaper than going any place else.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is so very easy to use! I always their service and I highly recommend it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turboooooooo! Everything was so quick and easy. I had a few questions on items but read the 'more info' TurboTax provides and it answered my questions. I love that TurboTax carries my information over from year to year
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWASOME I LIKE TURBOTAX , BECAUSE IT EASY AND FAST AND I COULD DO IT FROM HOME.
Date published: 2021-02-28
Rated 1 out of 5 by from Turbo Tax surprised me! The added $40. cost for direct deposit of tax returns had no forewarning. Additional information was required then not allowed to completely undo. I changed the direct deposit to "mail check". E-file said "Federal", but it said both tax returns were filed. I didn't have a chance to do the same for my state return. I expect this will still cost $60. I've used Turbotax as far back as I can remember. It has always been easy and seamless. I'm VERY disappointed in the "new e-filing" process. It's not only costly, but it implies my state return was e-filed too, and with direct deposit not changed to "mail check". I expect I will be looking for something/some way other than TurboTax for 2021 tax prep.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to navigate Helpful experience with tax pro. Easy to connect and chat.
Date published: 2021-02-28
Rated 4 out of 5 by from Gets the job done I have been happy using turbo tax and have used it for quite a few years. It is especially helpful with my rental income. However, this year I found it a bit confusing. At first it indicated I should use itemized deductions but then switched to standard. It also had me add the same W-2 twice. I caught it and was able to delete it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax review Easy to complete taxes. Worth the value Guides you through step by step
Date published: 2021-02-28
Rated 4 out of 5 by from simple it got them done simple to do thank you will do it again next year
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9775