TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is good product I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax did not correctly prepare my SC return Turbo Tax correctly carried over the capital loss on my Federal Return. It did NOT add the loss to my AGI on my SC return, as it should have. The loss was related to CT, so SC does not recognize it. I had to make the adjustment manually. If I didn't know better, I would have had issues with the SC DOR!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product Easy to use and through. Prompts make the process nearly foolproof!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a great organizer Step by step covers all the bases and gives one surety that nothing has been overlooked.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9774
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Unable to open previous years return I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by from Great Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by from Does not help clarify unclear 529 College tax law 529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by from Full service is excellent Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by from So easy! Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by from great I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is good product I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax did not correctly prepare my SC return Turbo Tax correctly carried over the capital loss on my Federal Return. It did NOT add the loss to my AGI on my SC return, as it should have. The loss was related to CT, so SC does not recognize it. I had to make the adjustment manually. If I didn't know better, I would have had issues with the SC DOR!!!
Date published: 2022-04-16
Rated 5 out of 5 by from Great Product Easy to use and through. Prompts make the process nearly foolproof!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a great organizer Step by step covers all the bases and gives one surety that nothing has been overlooked.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 9774