TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
feanor387 from
Unable to open previous years return
I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by
ChristosS from
Great
Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by
Kwalshx4 from
Does not help clarify unclear 529 College tax law
529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by
TimVB123 from
Full service is excellent
Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by
Cherry29 from
So easy!
Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by
Larrywf from
great
I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by
MWill7 from
TurboTax is good product
I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
Rated 4 out of 5 by
GJ1730 from
Turbo Tax did not correctly prepare my SC return
Turbo Tax correctly carried over the capital loss on my Federal Return. It did NOT add the loss to my AGI on my SC return, as it should have. The loss was related to CT, so SC does not recognize it. I had to make the adjustment manually. If I didn't know better, I would have had issues with the SC DOR!!!
Date published: 2022-04-16
Rated 5 out of 5 by
LBS22 from
Great Product
Easy to use and through. Prompts make the process nearly foolproof!
Date published: 2022-04-16
Rated 5 out of 5 by
Halsey2 from
TurboTax is a great organizer
Step by step covers all the bases and gives one surety that nothing has been overlooked.
All TurboTax® Offerings Reviews - Page 9774
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
feanor387 from
Unable to open previous years return
I was filing for 2021 when it asked for my AGI for 2020. No problem I had my last years return on my hard drive. I tried to open it and it would only open using TurboTax 2020. There isn't an excuse for that, a new version of TurboTax should be able to open the previous years tax return with no problem
Date published: 2022-04-16
Rated 5 out of 5 by
ChristosS from
Great
Great ... tought start but awsome completion and filing.
Date published: 2022-04-16
Rated 2 out of 5 by
Kwalshx4 from
Does not help clarify unclear 529 College tax law
529 College Saving Plan tax laws are extremely vague. Turbo tax does not help. I had to do significant research to understand and complete correctly what should be a simple procedure to deduct or omit 529 earnings and college expenses. Bottom line: if you follow the steps in Turbo Tax you may end up unnecessarily paying taxes on earnings that should be tax exempt.
Date published: 2022-04-16
Rated 5 out of 5 by
TimVB123 from
Full service is excellent
Elise was super helpful and got everything done last minute
Date published: 2022-04-16
Rated 5 out of 5 by
Cherry29 from
So easy!
Turbo Tax made doing my taxes so easy! explains everything I just push buttons.
Date published: 2022-04-16
Rated 5 out of 5 by
Larrywf from
great
I have used turbotax for many years and it is easy to use and reliable.
Date published: 2022-04-16
Rated 4 out of 5 by
MWill7 from
TurboTax is good product
I like how I can choose to be asked questions or move around directly to the topics I want to update. Would like to see more consistency from topic to topic and between federal and state user experiences.
Date published: 2022-04-16
Rated 4 out of 5 by
GJ1730 from
Turbo Tax did not correctly prepare my SC return
Turbo Tax correctly carried over the capital loss on my Federal Return. It did NOT add the loss to my AGI on my SC return, as it should have. The loss was related to CT, so SC does not recognize it. I had to make the adjustment manually. If I didn't know better, I would have had issues with the SC DOR!!!
Date published: 2022-04-16
Rated 5 out of 5 by
LBS22 from
Great Product
Easy to use and through. Prompts make the process nearly foolproof!
Date published: 2022-04-16
Rated 5 out of 5 by
Halsey2 from
TurboTax is a great organizer
Step by step covers all the bases and gives one surety that nothing has been overlooked.
All TurboTax® Offerings Reviews - Page 9774
Date published: 2022-04-16