TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
LadyNae85 from
Easy to use, safe, and simple
I've used TurboTax for the past 5yrs and every year no matter my tax situation I've been able to get through with ease. Actually had to speak with a tax professional a couple years ago and she made choosing the right product to use for my situation less confusing. She even helped me find where to find information to put in certain spots. I'll continue TurboTax until I don't have to file taxes. ..Thank you TurboTax!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Cuz45417 from
Good stuf
Good and easy to use. Easy product for even for a novice.
Date published: 2022-02-28
Rated 4 out of 5 by
Alexis S from
It gets the job done
I absolutely hate filing my taxes but I have used Turbo Tax every year since 2019. I don’t plan on changing that in the future. I even hit a few hiccups this time and their customer service team helped me out pretty fast.
Date published: 2022-02-28
Rated 5 out of 5 by
Naomi7235 from
turbotax is incredible!! thank you so much!
very easy to understand and work through even though I'm not tech or tax savvy. Richard helped me and was very kind and amazing with my taxes. you guys really made it possible for me to understand what exactly I was doing and I did it all myself!
Date published: 2022-02-28
Rated 5 out of 5 by
Lmnop12 from
I just love how easy it is
It’s reasonably priced and easy to use. I will always use it for many years to come.
Date published: 2022-02-28
Rated 5 out of 5 by
TuppyPanda from
Read, Review, Plug n' Chug, Done
It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by
HK2086 from
So thankful for Turbo Tax!
I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by
ryant2007 from
TURBO TAX EASY!!
Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 5 out of 5 by
AnjouSkidoo from
Simple, time saving and convenient
Was able to do it all by myself. I learned a lot about credits and deductions.
Date published: 2022-02-28
Rated 4 out of 5 by
Brian498420 from
Works good
Not always clear but the question and answer section gives you enough to figure it out.
All TurboTax® Offerings Reviews - Page 9773
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LadyNae85 from
Easy to use, safe, and simple
I've used TurboTax for the past 5yrs and every year no matter my tax situation I've been able to get through with ease. Actually had to speak with a tax professional a couple years ago and she made choosing the right product to use for my situation less confusing. She even helped me find where to find information to put in certain spots. I'll continue TurboTax until I don't have to file taxes. ..Thank you TurboTax!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Cuz45417 from
Good stuf
Good and easy to use. Easy product for even for a novice.
Date published: 2022-02-28
Rated 4 out of 5 by
Alexis S from
It gets the job done
I absolutely hate filing my taxes but I have used Turbo Tax every year since 2019. I don’t plan on changing that in the future. I even hit a few hiccups this time and their customer service team helped me out pretty fast.
Date published: 2022-02-28
Rated 5 out of 5 by
Naomi7235 from
turbotax is incredible!! thank you so much!
very easy to understand and work through even though I'm not tech or tax savvy. Richard helped me and was very kind and amazing with my taxes. you guys really made it possible for me to understand what exactly I was doing and I did it all myself!
Date published: 2022-02-28
Rated 5 out of 5 by
Lmnop12 from
I just love how easy it is
It’s reasonably priced and easy to use. I will always use it for many years to come.
Date published: 2022-02-28
Rated 5 out of 5 by
TuppyPanda from
Read, Review, Plug n' Chug, Done
It's not 100% free to file, HOWEVER, the pricing is explained depending on what services you select. You CAN choose to pay with the return itself at the end OR pay it with a card. Totally up to personal preference. But that aside, SUPER user-friendly. You don't have to type everything in manually; it saves from year to year what you inputted. If anything changes, simply tell it something has changed and update them. The service does offer explanations as far as tax breaks, etc. are concerned depending on the change. As for W-2s, etc, simply upload the PDF file and BOOM, all that nitty-gritty typing is done for you. I've not used the tax expert consultation yet, so no opinion on that, but I imagine if it's reflective of the do it yourself service, it's also user-friendly and probably even offers to input your information for you. All-in-all, definitely a solid service to use when you're busy with life and whatnot and just need to get this done in about 20 - 30 minutes.
Date published: 2022-02-28
Rated 5 out of 5 by
HK2086 from
So thankful for Turbo Tax!
I went premier, and love the fact that they ask you all the questions to make sure you are filing correctly and get your maximum refund. Worth every penny, as long as you have kept good records throughout the year.
Date published: 2022-02-28
Rated 5 out of 5 by
ryant2007 from
TURBO TAX EASY!!
Very easy and quick online. Was done in no time ,wasn't difficult at all
Date published: 2022-02-28
Rated 5 out of 5 by
AnjouSkidoo from
Simple, time saving and convenient
Was able to do it all by myself. I learned a lot about credits and deductions.
Date published: 2022-02-28
Rated 4 out of 5 by
Brian498420 from
Works good
Not always clear but the question and answer section gives you enough to figure it out.
All TurboTax® Offerings Reviews - Page 9773
Date published: 2022-02-28