TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from save state Returning to the app after leaving can at times be confusing. I don't always have all the forms I need when I start so I have to log off and pick it up later. It doesn't drop you back where you were in the wizard - so you have to guess the item that you haven't yet visited and it isn't super clear if you had selected "no" for a particular item/question in the wizard - it can still say "Not Started" for those.
Date published: 2023-02-25
Rated 5 out of 5 by from No Nonsense Tax Preparation As always, straightforward tax return preparations. Our tax situation was a little more complicated this year, but I had no issues getting the returns done with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Great Experience, 5 Stars Great, speedy, easy. I am very happy using turbo tax
Date published: 2023-02-25
Rated 4 out of 5 by from Great site, cazy fees Site is super easy to follow and process your tax return. However, I think it is crazy that you are disqualified from the "free" version simply from having an 1099-G form. One simple form makes my taxes go from $0 to $80 I have to pay.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax filing for 2023 Turbo tax made it easy, just follow the suggestion and fill in the numbers. Easy to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Great job great work It was helpful polite and experience very experience towards me and help me out with my workout post do
Date published: 2023-02-25
Rated 5 out of 5 by from Excelent Service The service that I received from Yolanda was one of a kind. She was knowledgeable and extremely pleasant to speak to.
Date published: 2023-02-25
Rated 3 out of 5 by from Ok Long and tedious process should take that long and to have to comment in so many letters is ridiculous
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is GREAT!!! Turbo Tax guides you through every step and answers every question you may have along the way making the process of filing taxes easier. Highly recommend!!!!
Date published: 2023-02-25
Rated 4 out of 5 by from Good other than added fees I would give it 5 stars, if the promotions of $0 for federal and state was true. I've been a turbotax customer since 2014 and I have always paid for both state and federal filing.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from save state Returning to the app after leaving can at times be confusing. I don't always have all the forms I need when I start so I have to log off and pick it up later. It doesn't drop you back where you were in the wizard - so you have to guess the item that you haven't yet visited and it isn't super clear if you had selected "no" for a particular item/question in the wizard - it can still say "Not Started" for those.
Date published: 2023-02-25
Rated 5 out of 5 by from No Nonsense Tax Preparation As always, straightforward tax return preparations. Our tax situation was a little more complicated this year, but I had no issues getting the returns done with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Great Experience, 5 Stars Great, speedy, easy. I am very happy using turbo tax
Date published: 2023-02-25
Rated 4 out of 5 by from Great site, cazy fees Site is super easy to follow and process your tax return. However, I think it is crazy that you are disqualified from the "free" version simply from having an 1099-G form. One simple form makes my taxes go from $0 to $80 I have to pay.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax filing for 2023 Turbo tax made it easy, just follow the suggestion and fill in the numbers. Easy to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Great job great work It was helpful polite and experience very experience towards me and help me out with my workout post do
Date published: 2023-02-25
Rated 5 out of 5 by from Excelent Service The service that I received from Yolanda was one of a kind. She was knowledgeable and extremely pleasant to speak to.
Date published: 2023-02-25
Rated 3 out of 5 by from Ok Long and tedious process should take that long and to have to comment in so many letters is ridiculous
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is GREAT!!! Turbo Tax guides you through every step and answers every question you may have along the way making the process of filing taxes easier. Highly recommend!!!!
Date published: 2023-02-25
Rated 4 out of 5 by from Good other than added fees I would give it 5 stars, if the promotions of $0 for federal and state was true. I've been a turbotax customer since 2014 and I have always paid for both state and federal filing.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9772