TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 2 out of 5 by
LouieVeets from
You can't file correctly on all computers
I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by
Joelym0607 from
I love turbotax and I love Tiffany
It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by
Chrissy0315 from
great service
i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by
bay1205 from
excellent
was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by
TurboTaxFan007 from
Turbotax is GREAT!
It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by
kaylar123 from
helpful
very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by
Haghag from
Turbo Tax is Awesome
Very quick and easy filing. It took less than 30 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by
bobbybucket from
it doesn't get any easier than this
the product is easy to use. importing w2 numbers saves time. being able to stop and come back later to complete the process works great. i used the free edition but i would have paid for this. i'm telling everyone!
Date published: 2021-02-21
Rated 5 out of 5 by
null from
Turbotax is great
Super easy and efficient process to complete. Highly recommend.
Date published: 2021-02-21
Rated 5 out of 5 by
JustanotherMama from
great
Step by step instructions made it easy. Satisfied with Turbo Tax.
All TurboTax® Offerings Reviews - Page 9772
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
LouieVeets from
You can't file correctly on all computers
I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by
Joelym0607 from
I love turbotax and I love Tiffany
It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by
Chrissy0315 from
great service
i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by
bay1205 from
excellent
was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by
TurboTaxFan007 from
Turbotax is GREAT!
It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by
kaylar123 from
helpful
very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by
Haghag from
Turbo Tax is Awesome
Very quick and easy filing. It took less than 30 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by
bobbybucket from
it doesn't get any easier than this
the product is easy to use. importing w2 numbers saves time. being able to stop and come back later to complete the process works great. i used the free edition but i would have paid for this. i'm telling everyone!
Date published: 2021-02-21
Rated 5 out of 5 by
null from
Turbotax is great
Super easy and efficient process to complete. Highly recommend.
Date published: 2021-02-21
Rated 5 out of 5 by
JustanotherMama from
great
Step by step instructions made it easy. Satisfied with Turbo Tax.
All TurboTax® Offerings Reviews - Page 9772
Date published: 2021-02-21