TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from You can't file correctly on all computers I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbotax and I love Tiffany It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by from great service i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is GREAT! It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by from helpful very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Very quick and easy filing. It took less than 30 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by from it doesn't get any easier than this the product is easy to use. importing w2 numbers saves time. being able to stop and come back later to complete the process works great. i used the free edition but i would have paid for this. i'm telling everyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great Super easy and efficient process to complete. Highly recommend.
Date published: 2021-02-21
Rated 5 out of 5 by from great Step by step instructions made it easy. Satisfied with Turbo Tax.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9772
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from You can't file correctly on all computers I love the program .. have used it for years. For some reason this year in order to actually file the return the links to pay for the filings didn't work. I had to continually go back and forth from 125% display scaling to 150% scaling .. typing in things I could not see ... then hoping it picked up my credit card and personal info correctly . 3 hours with customer support didn't help. They sent me instructions on how to fix .. it didn't work . I may have to try a different program in the future.
Date published: 2021-02-21
Rated 5 out of 5 by from I love turbotax and I love Tiffany It was incredibly easy and when I ran into an issue I was quickly connected to Tiffany who was just the sweetest, kindest, most helpful person I could have ever hoped to encounter.
Date published: 2021-02-21
Rated 5 out of 5 by from great service i had an issue with my state tax return. So I used the live chat and my issue was fixed within the hour. I will definetly use turbotax live again.
Date published: 2021-02-21
Rated 5 out of 5 by from excellent was easy to use and helpful. detailed and double checked everything
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is GREAT! It walks you though it all from W2's to home mortgage and child tax credit. It was done and submitted all in the same day. We opt for the tax expert and she walked me through and was patient with all my questions. We have been using TurboTax for the past 3 years and they have gotten us the most so far.
Date published: 2021-02-21
Rated 5 out of 5 by from helpful very helpful to me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Very quick and easy filing. It took less than 30 minutes.
Date published: 2021-02-21
Rated 5 out of 5 by from it doesn't get any easier than this the product is easy to use. importing w2 numbers saves time. being able to stop and come back later to complete the process works great. i used the free edition but i would have paid for this. i'm telling everyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great Super easy and efficient process to complete. Highly recommend.
Date published: 2021-02-21
Rated 5 out of 5 by from great Step by step instructions made it easy. Satisfied with Turbo Tax.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9772