TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not too hard, but fees?? Bad disclosure method I was happy with the process, mostly fairly easy, but the fees were not disclosed in an upfront way. I saw where it would be $40 for the basic filing package, ok. Then when I saw where $40 I opted for what I thought was THAT $40 fee to be deducted from my return, I checked yes. Only to find out that the deduction fee from my return was an ADDITIONAL $40 added to the original $40 fee for using Turbo Tax.. $80 total fee to file my return, and have the refund deposited in my account. I paid it, but between now and next year I will be looking for a cheaper option to file my taxes..
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! Easy and Quick. Very simple to flow through and understand
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is great I've used turbo tax for 9 years now and it is super easy to use and navigate.
Date published: 2021-02-23
Rated 5 out of 5 by from DIDN'T DISAPPOINT WAS ALWAYS SKEPTICAL ABOUT FILING ON MY OWN, BUT TURBO TAX YOU MADE IT EASY.
Date published: 2021-02-23
Rated 3 out of 5 by from Great resource, bummed I had to spend around $180. While filing my taxes, there were errors I needed to correct that were unclear. In addition, I was charged $180 for extra services and as a student, that's a lot.
Date published: 2021-02-23
Rated 5 out of 5 by from Very helpful I had a great experience with the live call. Cierra was very kind and helpful and answered all questions I had.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! I have filed long with an accountant for years this was soo much easier an a whole lot cheaper.
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX PEACE OF MIND IT'VE BEEN 8 YEARS I AM USING TURBO TAX IT'S PEACE OF MIND EVEN WHEN AUDITED THEY TAKE CARE OF EVERYTHING
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome service Was very patient and helpful so sweet got us a larger return that we needed very bad
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great very easy Didn't have any issues, questions were well explained. Thanks
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9771
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not too hard, but fees?? Bad disclosure method I was happy with the process, mostly fairly easy, but the fees were not disclosed in an upfront way. I saw where it would be $40 for the basic filing package, ok. Then when I saw where $40 I opted for what I thought was THAT $40 fee to be deducted from my return, I checked yes. Only to find out that the deduction fee from my return was an ADDITIONAL $40 added to the original $40 fee for using Turbo Tax.. $80 total fee to file my return, and have the refund deposited in my account. I paid it, but between now and next year I will be looking for a cheaper option to file my taxes..
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great! Easy and Quick. Very simple to flow through and understand
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is great I've used turbo tax for 9 years now and it is super easy to use and navigate.
Date published: 2021-02-23
Rated 5 out of 5 by from DIDN'T DISAPPOINT WAS ALWAYS SKEPTICAL ABOUT FILING ON MY OWN, BUT TURBO TAX YOU MADE IT EASY.
Date published: 2021-02-23
Rated 3 out of 5 by from Great resource, bummed I had to spend around $180. While filing my taxes, there were errors I needed to correct that were unclear. In addition, I was charged $180 for extra services and as a student, that's a lot.
Date published: 2021-02-23
Rated 5 out of 5 by from Very helpful I had a great experience with the live call. Cierra was very kind and helpful and answered all questions I had.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great! I have filed long with an accountant for years this was soo much easier an a whole lot cheaper.
Date published: 2021-02-23
Rated 4 out of 5 by from TURBO TAX PEACE OF MIND IT'VE BEEN 8 YEARS I AM USING TURBO TAX IT'S PEACE OF MIND EVEN WHEN AUDITED THEY TAKE CARE OF EVERYTHING
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome service Was very patient and helpful so sweet got us a larger return that we needed very bad
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great very easy Didn't have any issues, questions were well explained. Thanks
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9771