TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from it was a struggle but I finished It was a struggle this year with the odd situation of QBI for rentals on trust. Very helpful turbo tax telephone representatvies. First one stayed with me two hours trying to figure it out. The numbers were right but could not see the forms. The second representative, Chrystal, found the problem. Scroll down inside little scroll tab! So simple! But that took hours to find. We never did find it last year but I was determined this year. Looking to see better direction with turbo tax for odd situations. And better instruction on how to find and fix errors. The one small error was overlooked by me and you several times, this year and last. Finally found and fixed. Thank you
Date published: 2023-02-26
Rated 5 out of 5 by from very helpful, great service helpful service and knowledgable, I asked quetsions and got quick responses
Date published: 2023-02-26
Rated 5 out of 5 by from I was a top finisher in the race! Quick and easy! Will keep coming back. It was fun having the clock feature!
Date published: 2023-02-26
Rated 4 out of 5 by from Works well for simple returns Filed a simple tax return which went smoothly. No challenging issues filing.
Date published: 2023-02-26
Rated 5 out of 5 by from awesume Great job we are happy with the services provided..
Date published: 2023-02-26
Rated 5 out of 5 by from Easy Super easy and fast highly recommend have used for 5 years
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax is amazing I've used TurboTax for many years and absolutely love it
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome Turbo Tax has always done a great job! i was audited a couple years ago and turbo tax helped me , thank goodness they were there!!
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax is misleading It claimed my total charges were only $39 but then charged me $78. I never asked for the upgrade nor did i agree to it and i would like to be refunded the extra $39. The changes that have been made are confusing and overwhelming.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is cool TurboTax is cool. I don't like doing taxes because its the government just taking a little bit more away from it's people instead of just letting them have what they work hard for. TurboTax makes it a little easier to figure out what the government is ripping from you. Thanks TurboTax!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9771
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it was a struggle but I finished It was a struggle this year with the odd situation of QBI for rentals on trust. Very helpful turbo tax telephone representatvies. First one stayed with me two hours trying to figure it out. The numbers were right but could not see the forms. The second representative, Chrystal, found the problem. Scroll down inside little scroll tab! So simple! But that took hours to find. We never did find it last year but I was determined this year. Looking to see better direction with turbo tax for odd situations. And better instruction on how to find and fix errors. The one small error was overlooked by me and you several times, this year and last. Finally found and fixed. Thank you
Date published: 2023-02-26
Rated 5 out of 5 by from very helpful, great service helpful service and knowledgable, I asked quetsions and got quick responses
Date published: 2023-02-26
Rated 5 out of 5 by from I was a top finisher in the race! Quick and easy! Will keep coming back. It was fun having the clock feature!
Date published: 2023-02-26
Rated 4 out of 5 by from Works well for simple returns Filed a simple tax return which went smoothly. No challenging issues filing.
Date published: 2023-02-26
Rated 5 out of 5 by from awesume Great job we are happy with the services provided..
Date published: 2023-02-26
Rated 5 out of 5 by from Easy Super easy and fast highly recommend have used for 5 years
Date published: 2023-02-26
Rated 5 out of 5 by from Turbotax is amazing I've used TurboTax for many years and absolutely love it
Date published: 2023-02-26
Rated 5 out of 5 by from Awesome Turbo Tax has always done a great job! i was audited a couple years ago and turbo tax helped me , thank goodness they were there!!
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax is misleading It claimed my total charges were only $39 but then charged me $78. I never asked for the upgrade nor did i agree to it and i would like to be refunded the extra $39. The changes that have been made are confusing and overwhelming.
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is cool TurboTax is cool. I don't like doing taxes because its the government just taking a little bit more away from it's people instead of just letting them have what they work hard for. TurboTax makes it a little easier to figure out what the government is ripping from you. Thanks TurboTax!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9771