TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from User Friendly So far so good. This is my second year to do my return with Turbo Taxes. I am very impressed how simple the process is. Help is available in less than 5 minutes if needed. I definitely will not hesitate to recommend Turbo Taxes.
Date published: 2023-02-08
Rated 5 out of 5 by from So Quick and Easy! Love, love, LOVE using Turbo Tax!! This is I believe our 9th year(?) So simple, fast help if needed via chat or phone. So worth using Turbo Tax!
Date published: 2023-02-08
Rated 2 out of 5 by from Disappointed by lack of simple free return Overall, i feel turbo tax does its job well, but every year they find new ways to force more and more money out of you, despite returns remaining the same. I understand the need for charges, esp for complicated filings, but simple w2 submissions shouldnt be costing 100 to file.
Date published: 2023-02-08
Rated 5 out of 5 by from turbotax is simple and fun very helpful and very esperienced plus knows a lot about taxes
Date published: 2023-02-08
Rated 5 out of 5 by from So easy to use Easy to use and love that we can auto populate most info from W-2 and 1099.
Date published: 2023-02-08
Rated 5 out of 5 by from TurboTax is awesome Awesome service the live expert was amazing he guided me through
Date published: 2023-02-08
Rated 5 out of 5 by from Great customer service Had an issue with my return and hailey was very helpful and friendly
Date published: 2023-02-08
Rated 5 out of 5 by from User friendly I have been using Turbo Tax for yrs! They make it so simple and affordable!
Date published: 2023-02-08
Rated 2 out of 5 by from Premium Add Ons There's all these premium add ons and I was unable to go back and retract my agreement. My refund was over $2000, but with all the add on charges, the amount refunded to me was less than my federal. Reconsidering using this service for next year.
Date published: 2023-02-08
Rated 2 out of 5 by from TurboTax Deluxe When I actually needed help. The answer was delete and start over. I did need to pay extra for that I could do it myself. TurboTax itself is convenient which is why I use it. But the fee for Deluxe without real help I may not use ever again.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 9771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly So far so good. This is my second year to do my return with Turbo Taxes. I am very impressed how simple the process is. Help is available in less than 5 minutes if needed. I definitely will not hesitate to recommend Turbo Taxes.
Date published: 2023-02-08
Rated 5 out of 5 by from So Quick and Easy! Love, love, LOVE using Turbo Tax!! This is I believe our 9th year(?) So simple, fast help if needed via chat or phone. So worth using Turbo Tax!
Date published: 2023-02-08
Rated 2 out of 5 by from Disappointed by lack of simple free return Overall, i feel turbo tax does its job well, but every year they find new ways to force more and more money out of you, despite returns remaining the same. I understand the need for charges, esp for complicated filings, but simple w2 submissions shouldnt be costing 100 to file.
Date published: 2023-02-08
Rated 5 out of 5 by from turbotax is simple and fun very helpful and very esperienced plus knows a lot about taxes
Date published: 2023-02-08
Rated 5 out of 5 by from So easy to use Easy to use and love that we can auto populate most info from W-2 and 1099.
Date published: 2023-02-08
Rated 5 out of 5 by from TurboTax is awesome Awesome service the live expert was amazing he guided me through
Date published: 2023-02-08
Rated 5 out of 5 by from Great customer service Had an issue with my return and hailey was very helpful and friendly
Date published: 2023-02-08
Rated 5 out of 5 by from User friendly I have been using Turbo Tax for yrs! They make it so simple and affordable!
Date published: 2023-02-08
Rated 2 out of 5 by from Premium Add Ons There's all these premium add ons and I was unable to go back and retract my agreement. My refund was over $2000, but with all the add on charges, the amount refunded to me was less than my federal. Reconsidering using this service for next year.
Date published: 2023-02-08
Rated 2 out of 5 by from TurboTax Deluxe When I actually needed help. The answer was delete and start over. I did need to pay extra for that I could do it myself. TurboTax itself is convenient which is why I use it. But the fee for Deluxe without real help I may not use ever again.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 9771