TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from dont want a refund Its a great program but when you get to not wanting a refund its impossible to select that option. Don't hide i.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Service I usually attempt to do my own taxes and this year I decided to attempt the full service and I was not disappointed. Simply uploading and have a conversation with an expert helped with the stress of doing this year taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from EASY FOR A SENIOR WHO HAS A SMALL LLC. THE PROGRAM IS GREAT ONCE YOU GET INTO IT AND KEEP WORKING. THE PROGRAM USED TO HAVE A RED GREEN YELLOW LIGHT, BUT ITS NOW AT THE END TO LET YOU KNOW IF YOU ARE GOOD R BAD. OVERALL I LIKE DOING MY TAKES.
Date published: 2023-02-26
Rated 5 out of 5 by from Great service Fast sufficient and easy very easy to navigate great
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax sucks They charge you way too much money to file your taxes even when doing it on your own. I didn’t use a tax expert but they charged me for one still or else I wouldn’t be able to file.
Date published: 2023-02-26
Rated 1 out of 5 by from Does not work with others like Coinbase I had to pay to get something Turbotax and Coinbase claimed. First I went to another vendor to get my Crypto records in a CVS file. They showed no transactions so after 3 days trying I ended up cancelling and paying Coinbase upgrade to get it. I could get the PDF but not the CVS File. After the upgrade it would download but I had to redo the taxes on TurboTax online. So I had to enter everything else all over. It didn't work. So told by Turbotax I needed to upgrade from Deluxe to Premium. I did that and ended up entering everything again. Then it still didn't upload the CVS file and after days. But it would let me on the website but not disk go to forms and enter manually the transactions. I spent too much time and mistlead by Coinbase and Turbotax spending more than I should have. And cannot talk to a live person at Turbotax without them wanting more money.
Date published: 2023-02-26
Rated 5 out of 5 by from Dug's TurboTax Review Using TurboTax was a great experience. Everything was straight-forward and they provided a lot of helpful pull-down menus to explain specific requirements. I will use TurboTax again in next year!!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome The Agent was knowledgeable helpful and super nice.
Date published: 2023-02-26
Rated 5 out of 5 by from Happy Return Same experience as last year. Great! Will use it again in 2023.
Date published: 2023-02-26
Rated 4 out of 5 by from I hate AI ChatBots. Tried change personal data in my account so I could use my credit card to buy an extra feature. You ChatBot was worthless.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9770
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from dont want a refund Its a great program but when you get to not wanting a refund its impossible to select that option. Don't hide i.
Date published: 2023-02-26
Rated 5 out of 5 by from Excellent Service I usually attempt to do my own taxes and this year I decided to attempt the full service and I was not disappointed. Simply uploading and have a conversation with an expert helped with the stress of doing this year taxes.
Date published: 2023-02-26
Rated 5 out of 5 by from EASY FOR A SENIOR WHO HAS A SMALL LLC. THE PROGRAM IS GREAT ONCE YOU GET INTO IT AND KEEP WORKING. THE PROGRAM USED TO HAVE A RED GREEN YELLOW LIGHT, BUT ITS NOW AT THE END TO LET YOU KNOW IF YOU ARE GOOD R BAD. OVERALL I LIKE DOING MY TAKES.
Date published: 2023-02-26
Rated 5 out of 5 by from Great service Fast sufficient and easy very easy to navigate great
Date published: 2023-02-26
Rated 1 out of 5 by from TurboTax sucks They charge you way too much money to file your taxes even when doing it on your own. I didn’t use a tax expert but they charged me for one still or else I wouldn’t be able to file.
Date published: 2023-02-26
Rated 1 out of 5 by from Does not work with others like Coinbase I had to pay to get something Turbotax and Coinbase claimed. First I went to another vendor to get my Crypto records in a CVS file. They showed no transactions so after 3 days trying I ended up cancelling and paying Coinbase upgrade to get it. I could get the PDF but not the CVS File. After the upgrade it would download but I had to redo the taxes on TurboTax online. So I had to enter everything else all over. It didn't work. So told by Turbotax I needed to upgrade from Deluxe to Premium. I did that and ended up entering everything again. Then it still didn't upload the CVS file and after days. But it would let me on the website but not disk go to forms and enter manually the transactions. I spent too much time and mistlead by Coinbase and Turbotax spending more than I should have. And cannot talk to a live person at Turbotax without them wanting more money.
Date published: 2023-02-26
Rated 5 out of 5 by from Dug's TurboTax Review Using TurboTax was a great experience. Everything was straight-forward and they provided a lot of helpful pull-down menus to explain specific requirements. I will use TurboTax again in next year!!
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome The Agent was knowledgeable helpful and super nice.
Date published: 2023-02-26
Rated 5 out of 5 by from Happy Return Same experience as last year. Great! Will use it again in 2023.
Date published: 2023-02-26
Rated 4 out of 5 by from I hate AI ChatBots. Tried change personal data in my account so I could use my credit card to buy an extra feature. You ChatBot was worthless.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9770