TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from The Best Program in the market! Absolutely my recommended choice. Easy to do your own taxes in a few minutes.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax was perfect it was very easy to use. did not talk to anyone. did it all on my own.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax 15 Years I us Turbo Tax because I like doing my own tax's. Fairly simple to use.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Fast, lots of help through out. Answered all my questions
Date published: 2022-03-17
Rated 5 out of 5 by from thank you so easy and fast everything helped me through each step
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax is Deceptive in Pricing TurboTax is good for finding refunds, but deceptive in pricing. We had to restart our taxes three times to find the appropriate rate and even when we found the appropriate rate, it was $10 more than TurboTax lists online.
Date published: 2022-03-17
Rated 1 out of 5 by from Good software with a big catch... ADS! Turbo Tax has been my go-to software for tax prep for the past 7 years, but this year may be my last. With the launch of their "Premier Live" service, it felt like every step you took in prepping your return you were bombarded with ads that can sometimes be tricky to figure out how not to continue with the expensive service. I accidentally clicked the wrong button halfway through on one of these ads and did not realize until I got all the way to the end and was shocked by the nearly $300 total for the preparation. Even though I did not use any of the "features" in the premier live service, there was no way to decline the service and had to start over which saved me almost $200. To add insult to injury, I had to endure all of the same ads for the service again. Uggh!
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax delux i did not want the deluxe version, it would not let me cancel.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 9769
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Best Program in the market! Absolutely my recommended choice. Easy to do your own taxes in a few minutes.
Date published: 2022-03-17
Rated 5 out of 5 by from turbo tax was perfect it was very easy to use. did not talk to anyone. did it all on my own.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax 15 Years I us Turbo Tax because I like doing my own tax's. Fairly simple to use.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Fast, lots of help through out. Answered all my questions
Date published: 2022-03-17
Rated 5 out of 5 by from thank you so easy and fast everything helped me through each step
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax is Deceptive in Pricing TurboTax is good for finding refunds, but deceptive in pricing. We had to restart our taxes three times to find the appropriate rate and even when we found the appropriate rate, it was $10 more than TurboTax lists online.
Date published: 2022-03-17
Rated 1 out of 5 by from Good software with a big catch... ADS! Turbo Tax has been my go-to software for tax prep for the past 7 years, but this year may be my last. With the launch of their "Premier Live" service, it felt like every step you took in prepping your return you were bombarded with ads that can sometimes be tricky to figure out how not to continue with the expensive service. I accidentally clicked the wrong button halfway through on one of these ads and did not realize until I got all the way to the end and was shocked by the nearly $300 total for the preparation. Even though I did not use any of the "features" in the premier live service, there was no way to decline the service and had to start over which saved me almost $200. To add insult to injury, I had to endure all of the same ads for the service again. Uggh!
Date published: 2022-03-17
Rated 4 out of 5 by from turbo tax delux i did not want the deluxe version, it would not let me cancel.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for approximately 22 years. My returns have never been questioned. Thank you.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome - thank you Melodie!! We had a great experience with tubo tax this year and in prior year. Melodie was quick, responsive and helpful. We are very appreciative of the work performed.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 9769