TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 1 out of 5 by
IntuitHatesAmerica from
Lobbying Price Gougers
No transparency regarding pricing AT ALL. Do not give you the true cost until AFTER you have put your details in. Because of Intuit, we are forced to go through this convoluted system of paying our taxes instead of the much simpler system most countries use. Intuit truly exhibits corporate greed and corruption.
Date published: 2023-02-25
Rated 5 out of 5 by
jkljklururi from
easy peasy
I love being able to get live help via chat window whenever I need it. This year I needed it twice and got all questions answered
Date published: 2023-02-25
Rated 5 out of 5 by
rtmadm from
continues to meet expectations
product interface consistent(similar) to previous years so it is easy to use.
Date published: 2023-02-25
Rated 5 out of 5 by
Cha32 from
Turbotax is great
Ive used turbotax for several years now its easy and convenient
Date published: 2023-02-25
Rated 5 out of 5 by
Dibbs65 from
The best
Been using tubo tax for many years and have never had a problem love it.
Date published: 2023-02-25
Rated 2 out of 5 by
adfasdfasdf from
Very buggy with experts that aren't really experts
There are two problems with the system: 1. It's inherently buggy. A lot of things that are supposed to work simply don't 2. The individuals who are tasked with support, while very nice, aren't really "experts" until you get to the 3rd level of support (which takes awhile). Next year, I'll go back to using a CPA. It'll be twice as much money, but a lot less frustrating. In short, conception of this service is just great. Execution is far from great.
Date published: 2023-02-25
Rated 5 out of 5 by
juli0920 from
Great experience!
Really awesome customer service! Made my first tax filing simple.
Date published: 2023-02-25
Rated 5 out of 5 by
db141 from
Turbo Tax is great.
Turbo Tax is easy to navigate and addresses all your needs for filing.
Date published: 2023-02-25
Rated 4 out of 5 by
MSKnight from
Satisfied
Simple process and professional representatives. Really enjoy.
Date published: 2023-02-25
Rated 5 out of 5 by
Momma Christie from
Easy to Use
I have used Turbo Tax for many years and the program is consistently easy to use and guides the user through the process of filing his/her returns effortlessly.
All TurboTax® Offerings Reviews - Page 9767
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
IntuitHatesAmerica from
Lobbying Price Gougers
No transparency regarding pricing AT ALL. Do not give you the true cost until AFTER you have put your details in. Because of Intuit, we are forced to go through this convoluted system of paying our taxes instead of the much simpler system most countries use. Intuit truly exhibits corporate greed and corruption.
Date published: 2023-02-25
Rated 5 out of 5 by
jkljklururi from
easy peasy
I love being able to get live help via chat window whenever I need it. This year I needed it twice and got all questions answered
Date published: 2023-02-25
Rated 5 out of 5 by
rtmadm from
continues to meet expectations
product interface consistent(similar) to previous years so it is easy to use.
Date published: 2023-02-25
Rated 5 out of 5 by
Cha32 from
Turbotax is great
Ive used turbotax for several years now its easy and convenient
Date published: 2023-02-25
Rated 5 out of 5 by
Dibbs65 from
The best
Been using tubo tax for many years and have never had a problem love it.
Date published: 2023-02-25
Rated 2 out of 5 by
adfasdfasdf from
Very buggy with experts that aren't really experts
There are two problems with the system: 1. It's inherently buggy. A lot of things that are supposed to work simply don't 2. The individuals who are tasked with support, while very nice, aren't really "experts" until you get to the 3rd level of support (which takes awhile). Next year, I'll go back to using a CPA. It'll be twice as much money, but a lot less frustrating. In short, conception of this service is just great. Execution is far from great.
Date published: 2023-02-25
Rated 5 out of 5 by
juli0920 from
Great experience!
Really awesome customer service! Made my first tax filing simple.
Date published: 2023-02-25
Rated 5 out of 5 by
db141 from
Turbo Tax is great.
Turbo Tax is easy to navigate and addresses all your needs for filing.
Date published: 2023-02-25
Rated 4 out of 5 by
MSKnight from
Satisfied
Simple process and professional representatives. Really enjoy.
Date published: 2023-02-25
Rated 5 out of 5 by
Momma Christie from
Easy to Use
I have used Turbo Tax for many years and the program is consistently easy to use and guides the user through the process of filing his/her returns effortlessly.
All TurboTax® Offerings Reviews - Page 9767
Date published: 2023-02-25