TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy fast and painless! I haven't filed taxes and quite a few years and filing it through TurboTax was the most thorough fast and easy process I've ever undertook! I recommend it to everybody!
Date published: 2021-02-22
Rated 4 out of 5 by from issues with w-2c During the process of filing I was told I would be getting a w-2C and did a defer from 2019 taxes. This is incorrect. I believe this is a bug, however turbo tax has not address it. For online help took 20 minutes and the online person was unable to answer question and connection was interrupted. have used turbo tax for several years. will look at other programs in the future.
Date published: 2021-02-22
Rated 5 out of 5 by from I just filed my taxes and everything went smooth. I just finished filing my taxes from home. I had a phone call 25 mins after filing my taxes and the representative answered all my questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great to use There were pop ups along the way for questions or common Q&A that were very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from MY REVIEW iT WAS VERY HELPFUL. The lady that help was very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly I have used Turbo Tax for several years. I like that the program is so user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is SUPER EASY!! I’ve used Turbo Tax for a few years now, and I’ve often tried out other online services to compare. Turbo Tax always gets me a better refund and it is always so easy to use!!
Date published: 2021-02-22
Rated 4 out of 5 by from Jacob It was easy use very user friendly and will use again
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is buggy Turbo Tax is full of bugs this year. The worst was it popping up a warning that I would be receiving a corrected W-2c from my employer due to deferring social security taxes. I did NOT defer those taxes. There are complaints all over the internet of people receiving the same warning.
Date published: 2021-02-22
Rated 4 out of 5 by from Good experience with turbo tax premier Premier mostly worked smoothly, but did flag us on having too short of IDs for employers. We had someone from turbo tax call and after reviewing all income sources together, and noting that all employer IDs met the 14-digit requirement, the system worked. We didn't change anything, so we're unsure of why it worked. Must be the magic of having someone on the phone!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy fast and painless! I haven't filed taxes and quite a few years and filing it through TurboTax was the most thorough fast and easy process I've ever undertook! I recommend it to everybody!
Date published: 2021-02-22
Rated 4 out of 5 by from issues with w-2c During the process of filing I was told I would be getting a w-2C and did a defer from 2019 taxes. This is incorrect. I believe this is a bug, however turbo tax has not address it. For online help took 20 minutes and the online person was unable to answer question and connection was interrupted. have used turbo tax for several years. will look at other programs in the future.
Date published: 2021-02-22
Rated 5 out of 5 by from I just filed my taxes and everything went smooth. I just finished filing my taxes from home. I had a phone call 25 mins after filing my taxes and the representative answered all my questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great to use There were pop ups along the way for questions or common Q&A that were very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from MY REVIEW iT WAS VERY HELPFUL. The lady that help was very helpful
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly I have used Turbo Tax for several years. I like that the program is so user friendly.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is SUPER EASY!! I’ve used Turbo Tax for a few years now, and I’ve often tried out other online services to compare. Turbo Tax always gets me a better refund and it is always so easy to use!!
Date published: 2021-02-22
Rated 4 out of 5 by from Jacob It was easy use very user friendly and will use again
Date published: 2021-02-22
Rated 1 out of 5 by from Turbo Tax is buggy Turbo Tax is full of bugs this year. The worst was it popping up a warning that I would be receiving a corrected W-2c from my employer due to deferring social security taxes. I did NOT defer those taxes. There are complaints all over the internet of people receiving the same warning.
Date published: 2021-02-22
Rated 4 out of 5 by from Good experience with turbo tax premier Premier mostly worked smoothly, but did flag us on having too short of IDs for employers. We had someone from turbo tax call and after reviewing all income sources together, and noting that all employer IDs met the 14-digit requirement, the system worked. We didn't change anything, so we're unsure of why it worked. Must be the magic of having someone on the phone!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9765