TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Easy to use Easy to use. Turbo Tax should quit trying to "upsell" you multiple times during the preparation to a more expensive product. Once is enough for a user to determine what is their choice.
Date published: 2023-02-26
Rated 5 out of 5 by from Thank you turbo tax Helpful Easy Time saving Helped with being able to complete both state and federal
Date published: 2023-02-26
Rated 3 out of 5 by from DIDN'T NEED EXPERT REVIEW I was prompted to select expert review when I started my taxes. I ended up not needing OR USING it. I took a standard deduction but couldn't change it and ended up paying for a service I didn't need our use. disappointing
Date published: 2023-02-26
Rated 5 out of 5 by from Larger Font Option – Better Than Some Competitors This was originally posted on Amazon where I purchased TurboTax. I’m reviewing TurboTax Deluxe 2022 - Federal Only – Download. UPDATE: Jan 4, 2023 I opened HR Block for tax year 2021 and tried the Ctrl+ keystroke option to expand the font. The font started to expand but the text got chopped off on the right hand side of the screen before the font was sufficiently large for easier readability. On the other hand, the text in TurboTax becomes large and easier to read long before the truncation begins. ORIGINAL POST BELOW: I read the one star reviews and was hesitant to buy this product. Then I read the five star review by JohnD which explains the download, install and activation process. I found the process to be easy. PROS: TurboTax 2022 Deluxe has a Zoom feature to expand or shrink the font. This is a game changer for people who like a larger font. Especially when using large monitors. Ctrl + expands the font. Ctrl – shrinks it. In previous years, I used HR Block but could not find a way to expand the tiny font. What a torture on the eyes. Maybe their 2022 version has it. For me, any difference in cost or other features besides the font between Turbotax and HR Block are moot. The larger font matters most for me and well worth the difference. CONS: Turbotax 2022 runs a little slower than HR Block 2021 on my ten year old PC (Dell XPS 8500 running Windows 10 64 bit) but not too bad. The installation took a while but was tolerable.
Date published: 2023-02-26
Rated 5 out of 5 by from Fast and helpful LIve chat was easy to use.........................
Date published: 2023-02-26
Rated 5 out of 5 by from Fast easy tax return the FAQs are helpful and keep the process moving along
Date published: 2023-02-26
Rated 5 out of 5 by from SUPER EASY ONLINE PROCESS The live agent was able to answer all my questions. Awesome service
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is Easy to Use Helpful tips for each section and easy accessibility for converting tax documents into TurboTax itself for filing. Great Military support as well.
Date published: 2023-02-26
Rated 4 out of 5 by from Love turbo tax, but... We have been using turbo tax for the last 8 years. Usually it is fantastic, i love the ease of use. That being said-the default should be to manually enter info, not the other way around. Also the pushing of upgrading your purchase was aggressive this year. I'll use it again, i just swore at it the whole time this year.
Date published: 2023-02-26
Rated 1 out of 5 by from It's giving capitalistic attitude $107 to file my taxes. Almost 50% of my refund. This is disgusting. Eat the rich. Double what it was last year and I had no changes. I did my research, I am going to use a new service next year and everyone else should too.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9763
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use. Turbo Tax should quit trying to "upsell" you multiple times during the preparation to a more expensive product. Once is enough for a user to determine what is their choice.
Date published: 2023-02-26
Rated 5 out of 5 by from Thank you turbo tax Helpful Easy Time saving Helped with being able to complete both state and federal
Date published: 2023-02-26
Rated 3 out of 5 by from DIDN'T NEED EXPERT REVIEW I was prompted to select expert review when I started my taxes. I ended up not needing OR USING it. I took a standard deduction but couldn't change it and ended up paying for a service I didn't need our use. disappointing
Date published: 2023-02-26
Rated 5 out of 5 by from Larger Font Option – Better Than Some Competitors This was originally posted on Amazon where I purchased TurboTax. I’m reviewing TurboTax Deluxe 2022 - Federal Only – Download. UPDATE: Jan 4, 2023 I opened HR Block for tax year 2021 and tried the Ctrl+ keystroke option to expand the font. The font started to expand but the text got chopped off on the right hand side of the screen before the font was sufficiently large for easier readability. On the other hand, the text in TurboTax becomes large and easier to read long before the truncation begins. ORIGINAL POST BELOW: I read the one star reviews and was hesitant to buy this product. Then I read the five star review by JohnD which explains the download, install and activation process. I found the process to be easy. PROS: TurboTax 2022 Deluxe has a Zoom feature to expand or shrink the font. This is a game changer for people who like a larger font. Especially when using large monitors. Ctrl + expands the font. Ctrl – shrinks it. In previous years, I used HR Block but could not find a way to expand the tiny font. What a torture on the eyes. Maybe their 2022 version has it. For me, any difference in cost or other features besides the font between Turbotax and HR Block are moot. The larger font matters most for me and well worth the difference. CONS: Turbotax 2022 runs a little slower than HR Block 2021 on my ten year old PC (Dell XPS 8500 running Windows 10 64 bit) but not too bad. The installation took a while but was tolerable.
Date published: 2023-02-26
Rated 5 out of 5 by from Fast and helpful LIve chat was easy to use.........................
Date published: 2023-02-26
Rated 5 out of 5 by from Fast easy tax return the FAQs are helpful and keep the process moving along
Date published: 2023-02-26
Rated 5 out of 5 by from SUPER EASY ONLINE PROCESS The live agent was able to answer all my questions. Awesome service
Date published: 2023-02-26
Rated 5 out of 5 by from TurboTax is Easy to Use Helpful tips for each section and easy accessibility for converting tax documents into TurboTax itself for filing. Great Military support as well.
Date published: 2023-02-26
Rated 4 out of 5 by from Love turbo tax, but... We have been using turbo tax for the last 8 years. Usually it is fantastic, i love the ease of use. That being said-the default should be to manually enter info, not the other way around. Also the pushing of upgrading your purchase was aggressive this year. I'll use it again, i just swore at it the whole time this year.
Date published: 2023-02-26
Rated 1 out of 5 by from It's giving capitalistic attitude $107 to file my taxes. Almost 50% of my refund. This is disgusting. Eat the rich. Double what it was last year and I had no changes. I did my research, I am going to use a new service next year and everyone else should too.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9763