TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use. gives step by step instructions and real easy to explore
Date published: 2022-02-20
Rated 5 out of 5 by from Pretty painless Not at all daunting. It seemed as though I was sitting down with a tax preparer.
Date published: 2022-02-20
Rated 5 out of 5 by from Never thought it was this easy I did everything from my mobile device and it was so easy.
Date published: 2022-02-20
Rated 3 out of 5 by from Disappointed Could not print without purchasing Adobe. Very disappointed
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is great ! Easy to use ! Perfect awesome . A lot of questions
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use for anyone Very easy to use step by step instructions turbo tax is great
Date published: 2022-02-20
Rated 4 out of 5 by from It was easy I always hate doing taxes but you walked me through it. The questions were easy to understand.
Date published: 2022-02-20
Rated 4 out of 5 by from turbo tax is awesome I don't understand that when I filed my unemployment tax filings from 2021 I did not need to add the max for $119. Last year when I filed my 2020 taxes I was able to file with the basic the "visual basic" package. However, this year I had to include an extra package to file the same taxes with the same schedules as were filed in 2020.
Date published: 2022-02-20
Rated 2 out of 5 by from not as reliable as previous years For the past 7 or 8 years I had been satisfied with TurboTax. This year i called for help twice. The first time a very pleasant lady helped with out issue. When I efiled my return was rejected for no AGI for 2020. I called for help. The gentleman was as lost as I was on where this information was or where it went. I figured out it was on 2020 return, I filled in the blank, which I never saw this request on original form 1040-SR. I refiled. Was rejected again as I had not put in my personal pin, which was a trip to retrieve from the IRS. Refiled, was rejected for not placing my wife's PIN on form. Again I had not seen this anywhere when I was working my 1040 or when I was directed to my blank. Well we filed jointly but I filled out the PIN for her and refiled. Was rejected again as I had not filled my wife's AGI for 2020. It was a frustrating experience.
Date published: 2022-02-20
Rated 5 out of 5 by from So Easy Turbotax makes things as easy as possible. I love the help aids through out and the ability to import in all my forms.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use. gives step by step instructions and real easy to explore
Date published: 2022-02-20
Rated 5 out of 5 by from Pretty painless Not at all daunting. It seemed as though I was sitting down with a tax preparer.
Date published: 2022-02-20
Rated 5 out of 5 by from Never thought it was this easy I did everything from my mobile device and it was so easy.
Date published: 2022-02-20
Rated 3 out of 5 by from Disappointed Could not print without purchasing Adobe. Very disappointed
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo tax is great ! Easy to use ! Perfect awesome . A lot of questions
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to use for anyone Very easy to use step by step instructions turbo tax is great
Date published: 2022-02-20
Rated 4 out of 5 by from It was easy I always hate doing taxes but you walked me through it. The questions were easy to understand.
Date published: 2022-02-20
Rated 4 out of 5 by from turbo tax is awesome I don't understand that when I filed my unemployment tax filings from 2021 I did not need to add the max for $119. Last year when I filed my 2020 taxes I was able to file with the basic the "visual basic" package. However, this year I had to include an extra package to file the same taxes with the same schedules as were filed in 2020.
Date published: 2022-02-20
Rated 2 out of 5 by from not as reliable as previous years For the past 7 or 8 years I had been satisfied with TurboTax. This year i called for help twice. The first time a very pleasant lady helped with out issue. When I efiled my return was rejected for no AGI for 2020. I called for help. The gentleman was as lost as I was on where this information was or where it went. I figured out it was on 2020 return, I filled in the blank, which I never saw this request on original form 1040-SR. I refiled. Was rejected again as I had not put in my personal pin, which was a trip to retrieve from the IRS. Refiled, was rejected for not placing my wife's PIN on form. Again I had not seen this anywhere when I was working my 1040 or when I was directed to my blank. Well we filed jointly but I filled out the PIN for her and refiled. Was rejected again as I had not filled my wife's AGI for 2020. It was a frustrating experience.
Date published: 2022-02-20
Rated 5 out of 5 by from So Easy Turbotax makes things as easy as possible. I love the help aids through out and the ability to import in all my forms.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9761