TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax is great, but not awesome. Yet. It went pretty well, but I did get an unexplained error code for the home mortgage deduction that I didn't even request to use. The online form asked me to enter 1098 info during the review, which I did, even though I had earlier signified I just wanted the standard deduction only. Then it took me to a screen with the error code. When I hit continue, it wouldn't go forward, it just kept returning me to the error code. Plus there was no way to actually delete, revise or check the 1098 info. (it was entered correctly as per the form) So, I had to go back to the beginning and finesse my way past it somehow. That apparently worked as I was able to file, but TurboTax will definitely have to fix that. The review shouldn't have even asked for the 1098 info if I wasn't using it for a deduction. Otherwise satisfied.
Date published: 2021-03-01
Rated 5 out of 5 by from Makes filing federal and states taxes a breeze! Love the overall explanation of why the taxes apply, when I can take more deductions,etc. all in an easy to read format.
Date published: 2021-03-01
Rated 1 out of 5 by from turbo tax is a valuable asset for me Very easy for ancient dummy like me to navigate and use. also very happy to file and pay up in one setting.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome fast and efficient. very easily guided to complete tax and tells you where your errors are. very cool
Date published: 2021-03-01
Rated 5 out of 5 by from Always use TurboTax I like being able to ask questions that I don't know or I am confused about.
Date published: 2021-03-01
Rated 5 out of 5 by from Continue to love TurboTax! I have been a user for years and the service keeps getting better. Even with my taxes becoming more complex, they are able to quickly answer my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Very Easy Keep it simple. Do not make changes. Only if forced to by IRS.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Easy! Started using Turbo Tax 4 years ago and I haven't looked back. Straight forward and easy step by step instructions. From W-2 employment to Business owners, Turbo Tax guides you through the process step by step. Stop overpaying for mediocre tax consultants. Join Turbo Tax and Reap the Rewards.
Date published: 2021-03-01
Rated 4 out of 5 by from Good Overall was a good experience today. Keep up yhe good work!
Date published: 2021-03-01
Rated 5 out of 5 by from So fast and easy It was great, entering the information was easy. The helper knew just what I needed
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great, but not awesome. Yet. It went pretty well, but I did get an unexplained error code for the home mortgage deduction that I didn't even request to use. The online form asked me to enter 1098 info during the review, which I did, even though I had earlier signified I just wanted the standard deduction only. Then it took me to a screen with the error code. When I hit continue, it wouldn't go forward, it just kept returning me to the error code. Plus there was no way to actually delete, revise or check the 1098 info. (it was entered correctly as per the form) So, I had to go back to the beginning and finesse my way past it somehow. That apparently worked as I was able to file, but TurboTax will definitely have to fix that. The review shouldn't have even asked for the 1098 info if I wasn't using it for a deduction. Otherwise satisfied.
Date published: 2021-03-01
Rated 5 out of 5 by from Makes filing federal and states taxes a breeze! Love the overall explanation of why the taxes apply, when I can take more deductions,etc. all in an easy to read format.
Date published: 2021-03-01
Rated 1 out of 5 by from turbo tax is a valuable asset for me Very easy for ancient dummy like me to navigate and use. also very happy to file and pay up in one setting.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome fast and efficient. very easily guided to complete tax and tells you where your errors are. very cool
Date published: 2021-03-01
Rated 5 out of 5 by from Always use TurboTax I like being able to ask questions that I don't know or I am confused about.
Date published: 2021-03-01
Rated 5 out of 5 by from Continue to love TurboTax! I have been a user for years and the service keeps getting better. Even with my taxes becoming more complex, they are able to quickly answer my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Very Easy Keep it simple. Do not make changes. Only if forced to by IRS.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Easy! Started using Turbo Tax 4 years ago and I haven't looked back. Straight forward and easy step by step instructions. From W-2 employment to Business owners, Turbo Tax guides you through the process step by step. Stop overpaying for mediocre tax consultants. Join Turbo Tax and Reap the Rewards.
Date published: 2021-03-01
Rated 4 out of 5 by from Good Overall was a good experience today. Keep up yhe good work!
Date published: 2021-03-01
Rated 5 out of 5 by from So fast and easy It was great, entering the information was easy. The helper knew just what I needed
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9760