TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Product Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by from User Experience if great Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by from TOO EXPENSIVE Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by from I've used Turbo Tax for years I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
Rated 5 out of 5 by from Turb Tax is Great !! Turbo Tax is fast and very easy to use. Their auto-check system is great.
Date published: 2022-04-02
Rated 4 out of 5 by from Good, but still needs improvement Once again I was not able to bring in 1099 data from Pershing LLC, or to attach my 1099 statement to my tax return. Otherwise, I am happy with the product and will continue to use it.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax - Why Would You Do it Any Other Way? I've been using Turbo Tax for 30 years - not one issue - not one question that could not be answered - and not one call from the IRS. It is 100% effective, and 100% guaranteed. Why would you do it any other way?
Date published: 2022-04-02
Rated 4 out of 5 by from Very Good, But..... I have used TT for a decade with both ease and satisfaction. However, I am now pushing age 82 and find that the print contrast is very poor. I had to use a magnifying glass or ask my wife's assistance almost all of the time. Not sure that I'll be able to use it next year if the print size & color contrast isn't improved.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is great The expert was awesome he done everything he could to help
Date published: 2022-04-02
Rated 5 out of 5 by from Love Turbotax! It started with Jane my live who helped me match with the perfect expert. Jane was so easy to talk to and super fun. It felt so normal. And then when I got set up with Virginia she was so helpful and if she thought she was missing something she helped me find what it was that I was looking for. I am so grateful for turbotax helping me file my taxes this year!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 9758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by from User Experience if great Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by from TOO EXPENSIVE Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by from I've used Turbo Tax for years I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
Rated 5 out of 5 by from Turb Tax is Great !! Turbo Tax is fast and very easy to use. Their auto-check system is great.
Date published: 2022-04-02
Rated 4 out of 5 by from Good, but still needs improvement Once again I was not able to bring in 1099 data from Pershing LLC, or to attach my 1099 statement to my tax return. Otherwise, I am happy with the product and will continue to use it.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax - Why Would You Do it Any Other Way? I've been using Turbo Tax for 30 years - not one issue - not one question that could not be answered - and not one call from the IRS. It is 100% effective, and 100% guaranteed. Why would you do it any other way?
Date published: 2022-04-02
Rated 4 out of 5 by from Very Good, But..... I have used TT for a decade with both ease and satisfaction. However, I am now pushing age 82 and find that the print contrast is very poor. I had to use a magnifying glass or ask my wife's assistance almost all of the time. Not sure that I'll be able to use it next year if the print size & color contrast isn't improved.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax is great The expert was awesome he done everything he could to help
Date published: 2022-04-02
Rated 5 out of 5 by from Love Turbotax! It started with Jane my live who helped me match with the perfect expert. Jane was so easy to talk to and super fun. It felt so normal. And then when I got set up with Virginia she was so helpful and if she thought she was missing something she helped me find what it was that I was looking for. I am so grateful for turbotax helping me file my taxes this year!
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 9758