TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Super Easy and Helpful I really appreciate the thoroughness of TurboTax as a tax preparation software. I have been using TurboTax to file my taxes since 2004 under various changes in life and employment circumstances, and have always been able to file my complex files with ease.
Date published: 2023-02-25
Rated 5 out of 5 by from Great as can be! Everything was user friendly and made it fun to use!
Date published: 2023-02-25
Rated 4 out of 5 by from Didnt assist me when I was confused with 1099R I spoke to 2 different personnel- the first one while we chatted the system dropped us off but she was really trying to assist me. The second person that chatted with me was no help as she told me to go back to my payroll office (I am a retiree) in other words she couldnt figure it out. I wasted my money on that part of the service and I will continue to use Turbo tax but will not pay for any extra service I was really disattisfied this year and I got help from another tax consultant assisting retirees outside Turbo tax.
Date published: 2023-02-25
Rated 5 out of 5 by from joe review straight forward. chat was excellent. chat support was fast and productive
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes filing your taxes quick and easy I really appreciate simple step by step guide, which gives me confidence the results are complete and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent! So user-friendly! The prompts and confirmations are very helpful! Makes it very easy to file with confidence.
Date published: 2023-02-25
Rated 5 out of 5 by from Fast and efficent Was able to complete my taxes in a short amount of time and with relative ease.
Date published: 2023-02-25
Rated 5 out of 5 by from Fantastic Tax Preparation Program First year doing our own taxes and was a little nervous. This system is so user friendly and the standby personnel available to help with questions made this so easy it was unbelievable. Highly recommend TurboTax to everyone!!
Date published: 2023-02-25
Rated 5 out of 5 by from Quick easy and reliable Easy to navigate site, got stuck with needing a pin they emailed me and called with help on way to fix problem awesome customer service on top of easy to use website breaking down filing in a great way
Date published: 2023-02-25
Rated 3 out of 5 by from It has been the most difficult year. I have had to call 5 or more times because turbo tax would not update. Error codes 1603 and 1618. Very frustrating and many years of good service.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy and Helpful I really appreciate the thoroughness of TurboTax as a tax preparation software. I have been using TurboTax to file my taxes since 2004 under various changes in life and employment circumstances, and have always been able to file my complex files with ease.
Date published: 2023-02-25
Rated 5 out of 5 by from Great as can be! Everything was user friendly and made it fun to use!
Date published: 2023-02-25
Rated 4 out of 5 by from Didnt assist me when I was confused with 1099R I spoke to 2 different personnel- the first one while we chatted the system dropped us off but she was really trying to assist me. The second person that chatted with me was no help as she told me to go back to my payroll office (I am a retiree) in other words she couldnt figure it out. I wasted my money on that part of the service and I will continue to use Turbo tax but will not pay for any extra service I was really disattisfied this year and I got help from another tax consultant assisting retirees outside Turbo tax.
Date published: 2023-02-25
Rated 5 out of 5 by from joe review straight forward. chat was excellent. chat support was fast and productive
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes filing your taxes quick and easy I really appreciate simple step by step guide, which gives me confidence the results are complete and accurate.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent! So user-friendly! The prompts and confirmations are very helpful! Makes it very easy to file with confidence.
Date published: 2023-02-25
Rated 5 out of 5 by from Fast and efficent Was able to complete my taxes in a short amount of time and with relative ease.
Date published: 2023-02-25
Rated 5 out of 5 by from Fantastic Tax Preparation Program First year doing our own taxes and was a little nervous. This system is so user friendly and the standby personnel available to help with questions made this so easy it was unbelievable. Highly recommend TurboTax to everyone!!
Date published: 2023-02-25
Rated 5 out of 5 by from Quick easy and reliable Easy to navigate site, got stuck with needing a pin they emailed me and called with help on way to fix problem awesome customer service on top of easy to use website breaking down filing in a great way
Date published: 2023-02-25
Rated 3 out of 5 by from It has been the most difficult year. I have had to call 5 or more times because turbo tax would not update. Error codes 1603 and 1618. Very frustrating and many years of good service.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9758