TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
BoneheadVA from
Great Product
Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by
jedc2 from
User Experience if great
Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by
Mozart13208 from
TOO EXPENSIVE
Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by
SmileNurse from
I've used Turbo Tax for years
I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
Rated 5 out of 5 by
ChuckK46 from
Turb Tax is Great !!
Turbo Tax is fast and very easy to use. Their auto-check system is great.
Date published: 2022-04-02
Rated 4 out of 5 by
Trusting Turbo Tax from
Good, but still needs improvement
Once again I was not able to bring in 1099 data from Pershing LLC, or to attach my 1099 statement to my tax return. Otherwise, I am happy with the product and will continue to use it.
Date published: 2022-04-02
Rated 5 out of 5 by
Elvis_Lives_In_You_and_Me from
Turbo Tax - Why Would You Do it Any Other Way?
I've been using Turbo Tax for 30 years - not one issue - not one question that could not be answered - and not one call from the IRS. It is 100% effective, and 100% guaranteed. Why would you do it any other way?
Date published: 2022-04-02
Rated 4 out of 5 by
Otto 59 from
Very Good, But.....
I have used TT for a decade with both ease and satisfaction. However, I am now pushing age 82 and find that the print contrast is very poor. I had to use a magnifying glass or ask my wife's assistance almost all of the time. Not sure that I'll be able to use it next year if the print size & color contrast isn't improved.
Date published: 2022-04-02
Rated 5 out of 5 by
Tlldixon 1 from
TurboTax is great
The expert was awesome he done everything he could to help
Date published: 2022-04-02
Rated 5 out of 5 by
Miranda07 from
Love Turbotax!
It started with Jane my live who helped me match with the perfect expert. Jane was so easy to talk to and super fun. It felt so normal. And then when I got set up with Virginia she was so helpful and if she thought she was missing something she helped me find what it was that I was looking for. I am so grateful for turbotax helping me file my taxes this year!
All TurboTax® Offerings Reviews - Page 9758
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BoneheadVA from
Great Product
Easy to use product for a non tax professional to use.
Date published: 2022-04-02
Rated 5 out of 5 by
jedc2 from
User Experience if great
Very user-friendly. Instructions were clear and support was helpful.
Date published: 2022-04-02
Rated 2 out of 5 by
Mozart13208 from
TOO EXPENSIVE
Your fees are too high for my income. I used you because I am a loyal customer, but next year I will look for another service
Date published: 2022-04-02
Rated 4 out of 5 by
SmileNurse from
I've used Turbo Tax for years
I looked for another program that would meet my needs this year and wasn't able to find one that was better than Turbo Tax. My one issue with Turbo Tax is that especially in the review of your taxes when you are asked to fill in blanks you omitted, there isn't a clear explanation of what you are filling in. Also, I'd have to pay much more to get simple questions answered. I finally just visited my local IRS office to ask those questions in person.
Date published: 2022-04-02
Rated 5 out of 5 by
ChuckK46 from
Turb Tax is Great !!
Turbo Tax is fast and very easy to use. Their auto-check system is great.
Date published: 2022-04-02
Rated 4 out of 5 by
Trusting Turbo Tax from
Good, but still needs improvement
Once again I was not able to bring in 1099 data from Pershing LLC, or to attach my 1099 statement to my tax return. Otherwise, I am happy with the product and will continue to use it.
Date published: 2022-04-02
Rated 5 out of 5 by
Elvis_Lives_In_You_and_Me from
Turbo Tax - Why Would You Do it Any Other Way?
I've been using Turbo Tax for 30 years - not one issue - not one question that could not be answered - and not one call from the IRS. It is 100% effective, and 100% guaranteed. Why would you do it any other way?
Date published: 2022-04-02
Rated 4 out of 5 by
Otto 59 from
Very Good, But.....
I have used TT for a decade with both ease and satisfaction. However, I am now pushing age 82 and find that the print contrast is very poor. I had to use a magnifying glass or ask my wife's assistance almost all of the time. Not sure that I'll be able to use it next year if the print size & color contrast isn't improved.
Date published: 2022-04-02
Rated 5 out of 5 by
Tlldixon 1 from
TurboTax is great
The expert was awesome he done everything he could to help
Date published: 2022-04-02
Rated 5 out of 5 by
Miranda07 from
Love Turbotax!
It started with Jane my live who helped me match with the perfect expert. Jane was so easy to talk to and super fun. It felt so normal. And then when I got set up with Virginia she was so helpful and if she thought she was missing something she helped me find what it was that I was looking for. I am so grateful for turbotax helping me file my taxes this year!
All TurboTax® Offerings Reviews - Page 9758
Date published: 2022-04-02