TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Man3927 from
Easy
Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by
riggsy70 from
Overall TurboTax Experience
Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by
Taurus the bull05 from
Awesome
Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by
lksfjzkgdxkfjg from
turbo tax is difficult to use
I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by
Fray09 from
Easy to use
The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
Rated 5 out of 5 by
MDPKOP2012 from
Easy to use!
This is the easiest self tax preparation I have ever used. We have trusted Turbo Tax for many years and will continue to use it.
Date published: 2023-02-25
Rated 1 out of 5 by
CJ T from
No better than the free tax sites.
They force you to upgrade and it's no better than the free sites I've used in the past.
Date published: 2023-02-25
Rated 3 out of 5 by
Furman89 from
Unrequested charges
The service is easy to use. However, I was charged for the $169.00 premium live services without requesting it and could not take it away.
Date published: 2023-02-25
Rated 5 out of 5 by
Herb392 from
Easy as Pie
Another easy-to-follow question and answer session with TurboTax. Using TurboTax definitely takes the dread out of filing my taxes.
Date published: 2023-02-25
Rated 3 out of 5 by
freebirdmarsha 17 from
Turbo Tax is good
Wasn't happy with Turbo Tax this year didn't get my discount
All TurboTax® Offerings Reviews - Page 9746
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Man3927 from
Easy
Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by
riggsy70 from
Overall TurboTax Experience
Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by
Taurus the bull05 from
Awesome
Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by
lksfjzkgdxkfjg from
turbo tax is difficult to use
I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by
Fray09 from
Easy to use
The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
Rated 5 out of 5 by
MDPKOP2012 from
Easy to use!
This is the easiest self tax preparation I have ever used. We have trusted Turbo Tax for many years and will continue to use it.
Date published: 2023-02-25
Rated 1 out of 5 by
CJ T from
No better than the free tax sites.
They force you to upgrade and it's no better than the free sites I've used in the past.
Date published: 2023-02-25
Rated 3 out of 5 by
Furman89 from
Unrequested charges
The service is easy to use. However, I was charged for the $169.00 premium live services without requesting it and could not take it away.
Date published: 2023-02-25
Rated 5 out of 5 by
Herb392 from
Easy as Pie
Another easy-to-follow question and answer session with TurboTax. Using TurboTax definitely takes the dread out of filing my taxes.
Date published: 2023-02-25
Rated 3 out of 5 by
freebirdmarsha 17 from
Turbo Tax is good
Wasn't happy with Turbo Tax this year didn't get my discount
All TurboTax® Offerings Reviews - Page 9746
Date published: 2023-02-25