TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by from Overall TurboTax Experience Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by from turbo tax is difficult to use I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use! This is the easiest self tax preparation I have ever used. We have trusted Turbo Tax for many years and will continue to use it.
Date published: 2023-02-25
Rated 1 out of 5 by from No better than the free tax sites. They force you to upgrade and it's no better than the free sites I've used in the past.
Date published: 2023-02-25
Rated 3 out of 5 by from Unrequested charges The service is easy to use. However, I was charged for the $169.00 premium live services without requesting it and could not take it away.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy as Pie Another easy-to-follow question and answer session with TurboTax. Using TurboTax definitely takes the dread out of filing my taxes.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is good Wasn't happy with Turbo Tax this year didn't get my discount
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Turbo was easy for me to use. Very very user friendly.
Date published: 2023-02-25
Rated 4 out of 5 by from Overall TurboTax Experience Overall, I like TurboTax. Having information from past filing years is really helpful. The one challenge I have with it is the cost. I estimated my fees for assistance to be $138. However, the total cost was $177--where are the extra fees coming from?
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Turbo Tax has excellent customer service, even though I did not file with you last year. I still received a reminder every time. Thank you
Date published: 2023-02-25
Rated 1 out of 5 by from turbo tax is difficult to use I had a great deal of trouble importing my etrade account. In fact I could not do so I had to break it up and that did not work so I had to enter it manually which was a mess. I could not talk to a turbo tax representative because they were all busy. Very frustrating,
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use The product is user-friendly, easy to use, and provides great help along the way!
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use! This is the easiest self tax preparation I have ever used. We have trusted Turbo Tax for many years and will continue to use it.
Date published: 2023-02-25
Rated 1 out of 5 by from No better than the free tax sites. They force you to upgrade and it's no better than the free sites I've used in the past.
Date published: 2023-02-25
Rated 3 out of 5 by from Unrequested charges The service is easy to use. However, I was charged for the $169.00 premium live services without requesting it and could not take it away.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy as Pie Another easy-to-follow question and answer session with TurboTax. Using TurboTax definitely takes the dread out of filing my taxes.
Date published: 2023-02-25
Rated 3 out of 5 by from Turbo Tax is good Wasn't happy with Turbo Tax this year didn't get my discount
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9746