TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I Love Turbo Tax It was super easy and stress free to file my federal and state taxes, I will reccomend Turbo Tax to my friends and family.
Date published: 2022-03-16
Rated 4 out of 5 by from This is easier than whatever I was doing before I'm a busy college student with multiple jobs in multiple states, a million things to do, and absolutely zero brains for paperwork and TurboTax was honestly a lot more time efficient and comprehensible than whatever my tax routine was before. I was in and out and done without having to spend 2-4 business days trying to decipher all the little boxes and numbers that come with taxes. 10/10 I'd prefer not to think about taxes more than I have to and TurboTax gave me that bliss.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service Easy fast simple i will use this service for many years to come
Date published: 2022-03-16
Rated 5 out of 5 by from Love turbo tax I enjoy u get the best refund and get to do my self
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo tax TurboTax used to be free I don't know what happened
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Turbo Tax was both intuitive, concise and ease of use.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is awesome. I had great expert advice. I would like to thank them for there patiences.
Date published: 2022-03-16
Rated 5 out of 5 by from Excellent Annette was awesome. She answered all my questions. She responded in a timely manner. Annette Annette
Date published: 2022-03-16
Rated 4 out of 5 by from Good Product, Some UX Error & Conflicting Guidance Overall good experience. Accounts are friendly and helpful. Software had errors this year. Was unable to import from one broker, which caused extra ~2.5 hours of delay. There was also an error in the review UX that made it impossible to locate which broker's form was causing the error (which prevented filing). Also encountered some conflicting advice as to which IRA forms (and fields) went where. Caused some drastic swings in tax liability for a while, but eventually was able to get this figured out. Overall, there are some scenarios that are becoming just too complicated for the average Joe. Please make it clear that Live Premier is not signing up for a preparer service, and above all make preparer services cheaper for all to use. It would have saved me many hours this year. This review may sound critical, but overall my experience was positive. I will use TurboTax again, I just want to improve the product experience even more.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo Tax Great walk threw and helps with side tips lets you know when something is wrong
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax It was super easy and stress free to file my federal and state taxes, I will reccomend Turbo Tax to my friends and family.
Date published: 2022-03-16
Rated 4 out of 5 by from This is easier than whatever I was doing before I'm a busy college student with multiple jobs in multiple states, a million things to do, and absolutely zero brains for paperwork and TurboTax was honestly a lot more time efficient and comprehensible than whatever my tax routine was before. I was in and out and done without having to spend 2-4 business days trying to decipher all the little boxes and numbers that come with taxes. 10/10 I'd prefer not to think about taxes more than I have to and TurboTax gave me that bliss.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service Easy fast simple i will use this service for many years to come
Date published: 2022-03-16
Rated 5 out of 5 by from Love turbo tax I enjoy u get the best refund and get to do my self
Date published: 2022-03-16
Rated 4 out of 5 by from Turbo tax TurboTax used to be free I don't know what happened
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo Tax Turbo Tax was both intuitive, concise and ease of use.
Date published: 2022-03-16
Rated 5 out of 5 by from Turbo tax is awesome. I had great expert advice. I would like to thank them for there patiences.
Date published: 2022-03-16
Rated 5 out of 5 by from Excellent Annette was awesome. She answered all my questions. She responded in a timely manner. Annette Annette
Date published: 2022-03-16
Rated 4 out of 5 by from Good Product, Some UX Error & Conflicting Guidance Overall good experience. Accounts are friendly and helpful. Software had errors this year. Was unable to import from one broker, which caused extra ~2.5 hours of delay. There was also an error in the review UX that made it impossible to locate which broker's form was causing the error (which prevented filing). Also encountered some conflicting advice as to which IRA forms (and fields) went where. Caused some drastic swings in tax liability for a while, but eventually was able to get this figured out. Overall, there are some scenarios that are becoming just too complicated for the average Joe. Please make it clear that Live Premier is not signing up for a preparer service, and above all make preparer services cheaper for all to use. It would have saved me many hours this year. This review may sound critical, but overall my experience was positive. I will use TurboTax again, I just want to improve the product experience even more.
Date published: 2022-03-16
Rated 5 out of 5 by from turbo Tax Great walk threw and helps with side tips lets you know when something is wrong
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 9742