TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by
CT2323 from
Less satisfied this year with TurboTax than prior
I am less satisfied this year and every subsequent year than I have been in the past. If a person doesn't read and comprehend the "recommended" options or the "fine print", they could easily be signing up for additional services they don't need. This is a business at the end of the day, and it shows. It feels a bit shady and dishonest or skewed. I do not appreciate that only at the end, when I'm basically done giving all my tax information that TurboTax notifies me that I can't proceed with filing taxes unless I upgrade to Premium, which is pretty much 25% of my tax return anyways. Of course it doesn't tell you until the very end, after you've put in all the information- this doesn't feel right.
Date published: 2023-03-17
Rated 5 out of 5 by
bob69697 from
easy to use
easy to use. cheapppppppppppppppppppppppppppppppp[pp
Date published: 2023-03-17
Rated 5 out of 5 by
tcgboo from
Love it!!!
Ive been using turbotax for years. They make it so fast and simple. Each year, it gets easter and faster. You can even just take a picture of your W2 and it auto populates. Amazing!!!
Date published: 2023-03-17
Rated 5 out of 5 by
Gord40 from
So User Friendly
After using Turbo tax for 7+, I can honestly say I am confident every time.
Date published: 2023-03-17
Rated 5 out of 5 by
Tree112 from
Turbotax is awesome
Easy to use and step by step directions if needed.
Date published: 2023-03-17
Rated 5 out of 5 by
SteveB220033 from
TurboTax is excellent..
TurboTax is very easy to use. Makes doing your taxes a snap! Excellent product. I have been using them for years.
Date published: 2023-03-17
Rated 5 out of 5 by
kate 1515 from
My Review for TurboTax Live Assisted Basic
Overall Product Rating. Expert Rating - if you engaged with a TurboTax Live Expert, please rate the experience.Would you be open to providing a video testimonial about your experience with TurboTax? (If you select "yes", a TurboTax employee might follow up with you directly to provide instructions
Date published: 2023-03-17
Rated 5 out of 5 by
Y0shi_K74 from
Good
This is the 1st time I have used TurboTax. I'm happy that the Tax specialist help me during my process
Date published: 2023-03-17
Rated 5 out of 5 by
HimanshuJadaun24aa784 from
Awesome
I really liked how Turbo Tax helped me get a good return.
Date published: 2023-03-17
Rated 5 out of 5 by
MarkE99 from
Turbo tax is amazing!
the site was very easy to navigate through and I loved the little question marks next to items to help out with explanations that was really helpful. Overall, it took me 20 minutes to finish now that is really impressive, I love TurboTax and look forward to doing my taxes with them again next year!
All TurboTax® Offerings Reviews - Page 975
Date published: 2023-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
CT2323 from
Less satisfied this year with TurboTax than prior
I am less satisfied this year and every subsequent year than I have been in the past. If a person doesn't read and comprehend the "recommended" options or the "fine print", they could easily be signing up for additional services they don't need. This is a business at the end of the day, and it shows. It feels a bit shady and dishonest or skewed. I do not appreciate that only at the end, when I'm basically done giving all my tax information that TurboTax notifies me that I can't proceed with filing taxes unless I upgrade to Premium, which is pretty much 25% of my tax return anyways. Of course it doesn't tell you until the very end, after you've put in all the information- this doesn't feel right.
Date published: 2023-03-17
Rated 5 out of 5 by
bob69697 from
easy to use
easy to use. cheapppppppppppppppppppppppppppppppp[pp
Date published: 2023-03-17
Rated 5 out of 5 by
tcgboo from
Love it!!!
Ive been using turbotax for years. They make it so fast and simple. Each year, it gets easter and faster. You can even just take a picture of your W2 and it auto populates. Amazing!!!
Date published: 2023-03-17
Rated 5 out of 5 by
Gord40 from
So User Friendly
After using Turbo tax for 7+, I can honestly say I am confident every time.
Date published: 2023-03-17
Rated 5 out of 5 by
Tree112 from
Turbotax is awesome
Easy to use and step by step directions if needed.
Date published: 2023-03-17
Rated 5 out of 5 by
SteveB220033 from
TurboTax is excellent..
TurboTax is very easy to use. Makes doing your taxes a snap! Excellent product. I have been using them for years.
Date published: 2023-03-17
Rated 5 out of 5 by
kate 1515 from
My Review for TurboTax Live Assisted Basic
Overall Product Rating. Expert Rating - if you engaged with a TurboTax Live Expert, please rate the experience.Would you be open to providing a video testimonial about your experience with TurboTax? (If you select "yes", a TurboTax employee might follow up with you directly to provide instructions
Date published: 2023-03-17
Rated 5 out of 5 by
Y0shi_K74 from
Good
This is the 1st time I have used TurboTax. I'm happy that the Tax specialist help me during my process
Date published: 2023-03-17
Rated 5 out of 5 by
HimanshuJadaun24aa784 from
Awesome
I really liked how Turbo Tax helped me get a good return.
Date published: 2023-03-17
Rated 5 out of 5 by
MarkE99 from
Turbo tax is amazing!
the site was very easy to navigate through and I loved the little question marks next to items to help out with explanations that was really helpful. Overall, it took me 20 minutes to finish now that is really impressive, I love TurboTax and look forward to doing my taxes with them again next year!
All TurboTax® Offerings Reviews - Page 975
Date published: 2023-03-17