TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Some things are a pain! Haad a lot of problems deleting old income and expense sources. Kept bringing up errors on review. This year I did not need business income and expense and TurboTax dodn't want to allow that.
Date published: 2021-02-22
Rated 1 out of 5 by from Pathetic...will be my last year filing with them The whole process documenting my Robinhood info was an absolute nightmare and I received no real help. Incredibly frustrating and pathetic on Intuit's end
Date published: 2021-02-22
Rated 5 out of 5 by from my experience for my 2nd year with turbo tax The site was a little confusing when it tried to say I owed for state or the amend option, I also feel there should be a simple button to say yes or no if the amend return applies to you. Other then I love turbotax fast and easy way to file your takes especially for a busy person as myself.
Date published: 2021-02-22
Rated 1 out of 5 by from Disappointment for Turbo Tax Live I used to file tax return by myself but I decided to use Live version in this year as I have many stock transaction in last year. But most of job should be done by myself and the CPY just pulled in data from W2 and bank. That's it. He didn't work for adjustment for RSU and ESPP at all. No point to pay more money for LIVE service. I will not recommend at all to use LIVE.
Date published: 2021-02-22
Rated 3 out of 5 by from Extra Charges Are A Suprise After filling in all the details I was shocked to see that I was being charged another fee to file my taxes. Turbo Tax has added a 40.00 fee at the end of the paperwork as another added fee. So I not only paid for the software to get started I now have to pay at the enf to file. Not a nice suprise.
Date published: 2021-02-22
Rated 1 out of 5 by from Too expensive they wanted $40 to file a State return that I owed $4 on. I should be able to print it off and mail it in but it makes you pay first.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is the best most helpful and convenient I kept having issues with the health insurance part and a live agent walked me thru it and even stayed with me while I finalized everything Tnank you
Date published: 2021-02-22
Rated 5 out of 5 by from Worth it Easy to use and much cheaper than H&R Block or other Tax Prep Services.
Date published: 2021-02-22
Rated 5 out of 5 by from SUPER EASY Super easy and stress free to file my taxes using Turbo Tax! This is my 7th year using them! Would definitely recommend, especially to beginners. Affordable. They answer all your questions and have support team to help if you need it!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome! The program was very easy to use. No hassle. Thanks
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9733
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Some things are a pain! Haad a lot of problems deleting old income and expense sources. Kept bringing up errors on review. This year I did not need business income and expense and TurboTax dodn't want to allow that.
Date published: 2021-02-22
Rated 1 out of 5 by from Pathetic...will be my last year filing with them The whole process documenting my Robinhood info was an absolute nightmare and I received no real help. Incredibly frustrating and pathetic on Intuit's end
Date published: 2021-02-22
Rated 5 out of 5 by from my experience for my 2nd year with turbo tax The site was a little confusing when it tried to say I owed for state or the amend option, I also feel there should be a simple button to say yes or no if the amend return applies to you. Other then I love turbotax fast and easy way to file your takes especially for a busy person as myself.
Date published: 2021-02-22
Rated 1 out of 5 by from Disappointment for Turbo Tax Live I used to file tax return by myself but I decided to use Live version in this year as I have many stock transaction in last year. But most of job should be done by myself and the CPY just pulled in data from W2 and bank. That's it. He didn't work for adjustment for RSU and ESPP at all. No point to pay more money for LIVE service. I will not recommend at all to use LIVE.
Date published: 2021-02-22
Rated 3 out of 5 by from Extra Charges Are A Suprise After filling in all the details I was shocked to see that I was being charged another fee to file my taxes. Turbo Tax has added a 40.00 fee at the end of the paperwork as another added fee. So I not only paid for the software to get started I now have to pay at the enf to file. Not a nice suprise.
Date published: 2021-02-22
Rated 1 out of 5 by from Too expensive they wanted $40 to file a State return that I owed $4 on. I should be able to print it off and mail it in but it makes you pay first.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is the best most helpful and convenient I kept having issues with the health insurance part and a live agent walked me thru it and even stayed with me while I finalized everything Tnank you
Date published: 2021-02-22
Rated 5 out of 5 by from Worth it Easy to use and much cheaper than H&R Block or other Tax Prep Services.
Date published: 2021-02-22
Rated 5 out of 5 by from SUPER EASY Super easy and stress free to file my taxes using Turbo Tax! This is my 7th year using them! Would definitely recommend, especially to beginners. Affordable. They answer all your questions and have support team to help if you need it!
Date published: 2021-02-22
Rated 5 out of 5 by from awesome! The program was very easy to use. No hassle. Thanks
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 9733