TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax 2022 I needed to read a few of the "Learn More" options - they helped me clarify what was needed.
Date published: 2023-02-25
Rated 5 out of 5 by from Much Better than expected, made filing easy! You have to pay attention and be prepared with your information but so nice to be able to work through the complete return on your own without anyone else having input of your filing. Keeping it private and personal.
Date published: 2023-02-25
Rated 3 out of 5 by from It was better last year I had to get one of your helpers on the line with me to find errors. The system kept saying that i had errors to fix but did not tell me what they were. I had to get help to figure it out.
Date published: 2023-02-25
Rated 3 out of 5 by from Not as straightforward as it used to be. I'm back to using TurboTax after 6 years of using a tax accountant. It doesn't seem to be as user friendly as it used to be. Navigation is less intuitive and I remember being able to find help more easily. Also, when I was looking for solutions to a problem (Deleting a file), the online help was wrong. I'm guessing the program works differently on a Mac and yet there are no instructions specific to a Mac. I pay for this program because it's easier than slogging through IRS instructions but I still found myself searching them out to answer questions. TurboTax needs more built in information for those of us who don't want to blindly fill in the blanks and hope we got it right.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax! I’ve used Turbo Tax for seven years. It’s easy and quick!
Date published: 2023-02-25
Rated 5 out of 5 by from shaelon is an amazing worker shaelon went above and beyond she heled me out greatly she saved me from losing money shes a blessing
Date published: 2023-02-25
Rated 5 out of 5 by from Love TurboTax! Have filed my taxes with TurboTax year after year!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome once again Super easy to use! Thankful for the free version. Will use again.
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax was helpful My experience was informative and my tax expert was very helpful.
Date published: 2023-02-25
Rated 4 out of 5 by from chat is helpful I had questions and the chat was able to help. filing was relatively simple if a little wordy.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9733
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax 2022 I needed to read a few of the "Learn More" options - they helped me clarify what was needed.
Date published: 2023-02-25
Rated 5 out of 5 by from Much Better than expected, made filing easy! You have to pay attention and be prepared with your information but so nice to be able to work through the complete return on your own without anyone else having input of your filing. Keeping it private and personal.
Date published: 2023-02-25
Rated 3 out of 5 by from It was better last year I had to get one of your helpers on the line with me to find errors. The system kept saying that i had errors to fix but did not tell me what they were. I had to get help to figure it out.
Date published: 2023-02-25
Rated 3 out of 5 by from Not as straightforward as it used to be. I'm back to using TurboTax after 6 years of using a tax accountant. It doesn't seem to be as user friendly as it used to be. Navigation is less intuitive and I remember being able to find help more easily. Also, when I was looking for solutions to a problem (Deleting a file), the online help was wrong. I'm guessing the program works differently on a Mac and yet there are no instructions specific to a Mac. I pay for this program because it's easier than slogging through IRS instructions but I still found myself searching them out to answer questions. TurboTax needs more built in information for those of us who don't want to blindly fill in the blanks and hope we got it right.
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbo Tax! I’ve used Turbo Tax for seven years. It’s easy and quick!
Date published: 2023-02-25
Rated 5 out of 5 by from shaelon is an amazing worker shaelon went above and beyond she heled me out greatly she saved me from losing money shes a blessing
Date published: 2023-02-25
Rated 5 out of 5 by from Love TurboTax! Have filed my taxes with TurboTax year after year!
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome once again Super easy to use! Thankful for the free version. Will use again.
Date published: 2023-02-25
Rated 3 out of 5 by from TurboTax was helpful My experience was informative and my tax expert was very helpful.
Date published: 2023-02-25
Rated 4 out of 5 by from chat is helpful I had questions and the chat was able to help. filing was relatively simple if a little wordy.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9733