TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Quick easy and helpful. Thank you TurboTax for making filing easy.
Date published: 2022-02-20
Rated 5 out of 5 by from AWESOME i was only gonna get 600 from credit karma ended up getting more with turbo
Date published: 2022-02-20
Rated 4 out of 5 by from Did another good job but hard to go back on form Talked to Matt when I got stuck figuring out when I could not pas the review. We both worked on it as I was suspicious of what it was but he found what I had not filed in on the topic
Date published: 2022-02-20
Rated 5 out of 5 by from First Time User - very pleased Very easy to use. Amazing how it takes the information from scanned 1099, W2, etc. which saves time and avoids errors. It was easy to understand - I feel confident my return is correct.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is great! I really appreciated the format of the website and the assistance provided throughout each step of the process. It is easy to use, helpful, and timely.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is great Ive been using Turbo Tax for years and Im 24. Its very user friendly and all your information is in one place.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is very simple and awesome Turbo Tax was very simple to complete. I am very satisfied with my refund.
Date published: 2022-02-20
Rated 5 out of 5 by from I love Turbo Tax It's easy to follow and thorough. Turbo Tax is also reasonably priced.
Date published: 2022-02-20
Rated 3 out of 5 by from Earned Income Credit Quirk It was a swift process but after I clicked past the option of using my 2019 tax info for the Earned Income Credit it would never take me back to that option. I even talked to the live chat and they directed me to a form I was suppose to fill out and when I kept questioning them about going back to the option on the app, they dropped the chat. Then I used the search bar myself and found the description of exactly what I wanted and it had a link to click on to take me there but the link took be elsewhere. That process was frustrating and I never found what I was looking for. The fees were upped on me at the last minute for electronic filing and that information was never made clear beforehand.
Date published: 2022-02-20
Rated 3 out of 5 by from Okay to use Turbotax is helpful but isn't exactly user friendly and the fees are so high.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9732
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Quick easy and helpful. Thank you TurboTax for making filing easy.
Date published: 2022-02-20
Rated 5 out of 5 by from AWESOME i was only gonna get 600 from credit karma ended up getting more with turbo
Date published: 2022-02-20
Rated 4 out of 5 by from Did another good job but hard to go back on form Talked to Matt when I got stuck figuring out when I could not pas the review. We both worked on it as I was suspicious of what it was but he found what I had not filed in on the topic
Date published: 2022-02-20
Rated 5 out of 5 by from First Time User - very pleased Very easy to use. Amazing how it takes the information from scanned 1099, W2, etc. which saves time and avoids errors. It was easy to understand - I feel confident my return is correct.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax is great! I really appreciated the format of the website and the assistance provided throughout each step of the process. It is easy to use, helpful, and timely.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is great Ive been using Turbo Tax for years and Im 24. Its very user friendly and all your information is in one place.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is very simple and awesome Turbo Tax was very simple to complete. I am very satisfied with my refund.
Date published: 2022-02-20
Rated 5 out of 5 by from I love Turbo Tax It's easy to follow and thorough. Turbo Tax is also reasonably priced.
Date published: 2022-02-20
Rated 3 out of 5 by from Earned Income Credit Quirk It was a swift process but after I clicked past the option of using my 2019 tax info for the Earned Income Credit it would never take me back to that option. I even talked to the live chat and they directed me to a form I was suppose to fill out and when I kept questioning them about going back to the option on the app, they dropped the chat. Then I used the search bar myself and found the description of exactly what I wanted and it had a link to click on to take me there but the link took be elsewhere. That process was frustrating and I never found what I was looking for. The fees were upped on me at the last minute for electronic filing and that information was never made clear beforehand.
Date published: 2022-02-20
Rated 3 out of 5 by from Okay to use Turbotax is helpful but isn't exactly user friendly and the fees are so high.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9732