TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nice6699 from
Very good tax declaration platform
Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
TressaBreen from
Excellent
Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
Lilyface89 from
TurboTax is awesome!
Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by
tmi_bro from
necessary evil
reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
Rated 3 out of 5 by
2 muchtrouble from
Expensive for what is advertised as free
Easy enough, just fill in the boxes.It’s just expensive for something advertised as a free service
Date published: 2022-04-14
Rated 5 out of 5 by
Chuntheyi from
Turbotax is Excellent
It was easy and went through all the necessary steps.
Date published: 2022-04-14
Rated 2 out of 5 by
CLC17 from
TurboTax is great
My expert did a amazing job she answered all the questions I had.
Date published: 2022-04-14
Rated 1 out of 5 by
never again JUNK from
Aweful
I used like and rely on Turbotax to get things done quickly and efficiently and now its just a miserable experience. Junk, even. It said I was due a refund of state taxes more than 5k than I actually paid. I could see my "return" being an instant red flag for anyone with even half a brain. I'll be doing my taxes on my own next year. The program had NO IDEA about how to deal with a K-1 form. Also ... the insane amount of fees they charged for getting my refund were ridiculous. AVOID AT ALL COSTS ...
Date published: 2022-04-14
Rated 5 out of 5 by
Oma2022 from
Love Turbo Tax!
I will not use a tax preparer in the future. Turbo Tax is so user friendly for my tax purposes.
Date published: 2022-04-14
Rated 5 out of 5 by
Tax22Tax from
Sarah is awesome!
Sarah is very helpful! She answered all of my questions in a timely manner and explained things I didnt understand.
All TurboTax® Offerings Reviews - Page 9729
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nice6699 from
Very good tax declaration platform
Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by
TressaBreen from
Excellent
Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by
Lilyface89 from
TurboTax is awesome!
Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by
tmi_bro from
necessary evil
reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
Rated 3 out of 5 by
2 muchtrouble from
Expensive for what is advertised as free
Easy enough, just fill in the boxes.It’s just expensive for something advertised as a free service
Date published: 2022-04-14
Rated 5 out of 5 by
Chuntheyi from
Turbotax is Excellent
It was easy and went through all the necessary steps.
Date published: 2022-04-14
Rated 2 out of 5 by
CLC17 from
TurboTax is great
My expert did a amazing job she answered all the questions I had.
Date published: 2022-04-14
Rated 1 out of 5 by
never again JUNK from
Aweful
I used like and rely on Turbotax to get things done quickly and efficiently and now its just a miserable experience. Junk, even. It said I was due a refund of state taxes more than 5k than I actually paid. I could see my "return" being an instant red flag for anyone with even half a brain. I'll be doing my taxes on my own next year. The program had NO IDEA about how to deal with a K-1 form. Also ... the insane amount of fees they charged for getting my refund were ridiculous. AVOID AT ALL COSTS ...
Date published: 2022-04-14
Rated 5 out of 5 by
Oma2022 from
Love Turbo Tax!
I will not use a tax preparer in the future. Turbo Tax is so user friendly for my tax purposes.
Date published: 2022-04-14
Rated 5 out of 5 by
Tax22Tax from
Sarah is awesome!
Sarah is very helpful! She answered all of my questions in a timely manner and explained things I didnt understand.
All TurboTax® Offerings Reviews - Page 9729
Date published: 2022-04-14