TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very good tax declaration platform Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by from necessary evil reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
Rated 3 out of 5 by from Expensive for what is advertised as free Easy enough, just fill in the boxes.It’s just expensive for something advertised as a free service
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is Excellent It was easy and went through all the necessary steps.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax is great My expert did a amazing job she answered all the questions I had.
Date published: 2022-04-14
Rated 1 out of 5 by from Aweful I used like and rely on Turbotax to get things done quickly and efficiently and now its just a miserable experience. Junk, even. It said I was due a refund of state taxes more than 5k than I actually paid. I could see my "return" being an instant red flag for anyone with even half a brain. I'll be doing my taxes on my own next year. The program had NO IDEA about how to deal with a K-1 form. Also ... the insane amount of fees they charged for getting my refund were ridiculous. AVOID AT ALL COSTS ...
Date published: 2022-04-14
Rated 5 out of 5 by from Love Turbo Tax! I will not use a tax preparer in the future. Turbo Tax is so user friendly for my tax purposes.
Date published: 2022-04-14
Rated 5 out of 5 by from Sarah is awesome! Sarah is very helpful! She answered all of my questions in a timely manner and explained things I didnt understand.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good tax declaration platform Clear process and simple operation,It is a good choice for people to file tax returns. I hope you can file tax returns smoothly.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent Easy to use, will keep using every year, best experience one can have filing taxes.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Best tax service I've ever used. I will definitely be using in the future.
Date published: 2022-04-14
Rated 3 out of 5 by from necessary evil reported error in TurboTax when copying last years info (created a blank W2 entry with just the HSA info, which showed up when doing final review - it notified that this would result in additional taxes for over paying to HSA account, as if spouse had made additional payment. and attempts to correct HSA worksheet form fail. had to read all forms from beginning to find erroneously created W2. of course the only help/community support was messages from last year that HSA regulations are constantly changing. NO HELP. and have never been able to get download of financial (1099, ...) to work, always times out. you can't advertise this integration as it DOES NOT WORK
Date published: 2022-04-14
Rated 3 out of 5 by from Expensive for what is advertised as free Easy enough, just fill in the boxes.It’s just expensive for something advertised as a free service
Date published: 2022-04-14
Rated 5 out of 5 by from Turbotax is Excellent It was easy and went through all the necessary steps.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax is great My expert did a amazing job she answered all the questions I had.
Date published: 2022-04-14
Rated 1 out of 5 by from Aweful I used like and rely on Turbotax to get things done quickly and efficiently and now its just a miserable experience. Junk, even. It said I was due a refund of state taxes more than 5k than I actually paid. I could see my "return" being an instant red flag for anyone with even half a brain. I'll be doing my taxes on my own next year. The program had NO IDEA about how to deal with a K-1 form. Also ... the insane amount of fees they charged for getting my refund were ridiculous. AVOID AT ALL COSTS ...
Date published: 2022-04-14
Rated 5 out of 5 by from Love Turbo Tax! I will not use a tax preparer in the future. Turbo Tax is so user friendly for my tax purposes.
Date published: 2022-04-14
Rated 5 out of 5 by from Sarah is awesome! Sarah is very helpful! She answered all of my questions in a timely manner and explained things I didnt understand.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 9729