TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So Incredibly Easy! Very well organized. Entering data was a breeze. I got kicked off a few times during my session and had to log back in, but was able to pick up where I'd left off. I assume this is a safety feature, so it really wasn't a problem.
Date published: 2021-02-21
Rated 5 out of 5 by from Pleasant experience Very helpful, not too long of a wait to speak with someone.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is super easy I love how turbo taxes walks you through step by step and guides you to get the best possible refund.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent! I did my taxes in record time with TurboTax and I didn't need help, it walked me through every occurrence in my life. Easiest way to file your taxes and get them right the first time.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax easy to use The process with Turbo tax is incredibly easy, straight forward, and fast.
Date published: 2021-02-21
Rated 1 out of 5 by from Took forever. It took me over an hour to file my federal return. Simple return this year. Should have taken 10 minutes. Most of the time was spent looking at a white screen. I've used Turbo tax for many years, and chose to pay $40 this year for the convenience. In the hour that I wasted, I could have tracked down someone's free file, started form scratch and saved $40.
Date published: 2021-02-21
Rated 5 out of 5 by from I highly recommend Turbo Tax The operators and Live Chat represenatives are friendly and experienced.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to use and was easy to understand. The live assistant also helped when I needed to find an answer about my return.
Date published: 2021-02-21
Rated 4 out of 5 by from got stuck in two error loops Got stuck in the Ohio SD 100 loop. (I live in a school district with 0.00% tax rate and turbo tax won't accept the school district code). Got stuck in the 1099-B disallowed wash loop. Turbo tax wouldn't accept a number less than 1). Spent an hour reading message boards to find work around (Delete SD 100 form). Needs to fix this for next year.
Date published: 2021-02-21
Rated 5 out of 5 by from DONT GET NO EASIER Easy easy easy and free free free and easy but also free
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So Incredibly Easy! Very well organized. Entering data was a breeze. I got kicked off a few times during my session and had to log back in, but was able to pick up where I'd left off. I assume this is a safety feature, so it really wasn't a problem.
Date published: 2021-02-21
Rated 5 out of 5 by from Pleasant experience Very helpful, not too long of a wait to speak with someone.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is super easy I love how turbo taxes walks you through step by step and guides you to get the best possible refund.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent! I did my taxes in record time with TurboTax and I didn't need help, it walked me through every occurrence in my life. Easiest way to file your taxes and get them right the first time.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax easy to use The process with Turbo tax is incredibly easy, straight forward, and fast.
Date published: 2021-02-21
Rated 1 out of 5 by from Took forever. It took me over an hour to file my federal return. Simple return this year. Should have taken 10 minutes. Most of the time was spent looking at a white screen. I've used Turbo tax for many years, and chose to pay $40 this year for the convenience. In the hour that I wasted, I could have tracked down someone's free file, started form scratch and saved $40.
Date published: 2021-02-21
Rated 5 out of 5 by from I highly recommend Turbo Tax The operators and Live Chat represenatives are friendly and experienced.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Turbo Tax was easy to use and was easy to understand. The live assistant also helped when I needed to find an answer about my return.
Date published: 2021-02-21
Rated 4 out of 5 by from got stuck in two error loops Got stuck in the Ohio SD 100 loop. (I live in a school district with 0.00% tax rate and turbo tax won't accept the school district code). Got stuck in the 1099-B disallowed wash loop. Turbo tax wouldn't accept a number less than 1). Spent an hour reading message boards to find work around (Delete SD 100 form). Needs to fix this for next year.
Date published: 2021-02-21
Rated 5 out of 5 by from DONT GET NO EASIER Easy easy easy and free free free and easy but also free
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 9724