TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
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Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BorcherN from
TurboTax is super easy
Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by
mayamoon from
Worst Experience I've Had
This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by
Leo 57 from
Easy to follow directions
Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by
Leeroyus from
Convenient
TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by
Hayley M from
Good, but pricey
Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by
KATHY DE from
TURBO TAX IS AWESOME
EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
Rated 5 out of 5 by
rayklj from
made for people like me
I keep using it so I must like it it is the ease of use
Date published: 2021-02-23
Rated 5 out of 5 by
Smiles777 from
Consistently reliable!
They make it easy, explain everything, step by step.
Date published: 2021-02-23
Rated 5 out of 5 by
Kevin0723 from
Easy Fast and amazing
Turbo Tax is the only way to file. It's easy accurate and fast
Date published: 2021-02-23
Rated 3 out of 5 by
Dmagboul from
Turbo Tax Honest Review
I am upset that this year you are unable to talk to a real person unless you upgrade. Last year and the years prior you used to be able to screen sharing and talk to someone over the phone. If you ask me turbo tax is starting to get stingy. I purposly do my taxes online myself because of the lower fees. But now it seems they are trying to compete with the other tax companies.
All TurboTax® Offerings Reviews - Page 9722
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
BorcherN from
TurboTax is super easy
Just answered all the questions and was able to file within an hour !
Date published: 2021-02-23
Rated 1 out of 5 by
mayamoon from
Worst Experience I've Had
This is the worst experience I have ever had with Turbo tax. This is my 7th year with Turbo Tax, and this year I was forced to pay a total of $80 for two things Turbo Tax has done for me before for free. I have been an enrolled student 6/7 years I have filed my taxes with them and have never had to pay to file tuition deductions. This year I was charge $40 for this, as well as $40 to file a state tax return, which I did in 2014 for free as well. Furthermore, I was forced to pay $40 for the deluxe version and was still not allowed to actually speak to a customer representative (spent 1 hour + trying to figure out how to talk to someone). I even ended up having to do my own math because they could not adequately explain to me how they did my return calculations. I will most likely not be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by
Leo 57 from
Easy to follow directions
Easy to use and thorough review of our tax situation.
Date published: 2021-02-23
Rated 5 out of 5 by
Leeroyus from
Convenient
TurboTax is super convenient. I'm always busy, and they allow me to file taxes in under 30 minutes.
Date published: 2021-02-23
Rated 4 out of 5 by
Hayley M from
Good, but pricey
Turbotax is easy to use and has been what I've been using for my taxes ever since I got married. However, the prices have been raising every year. I'm considering no longer using this service because of the hiking prices.
Date published: 2021-02-23
Rated 5 out of 5 by
KATHY DE from
TURBO TAX IS AWESOME
EASY TO NAVIGATE WITH GOOD DETAIL AND QUESTIONS ...
Date published: 2021-02-23
Rated 5 out of 5 by
rayklj from
made for people like me
I keep using it so I must like it it is the ease of use
Date published: 2021-02-23
Rated 5 out of 5 by
Smiles777 from
Consistently reliable!
They make it easy, explain everything, step by step.
Date published: 2021-02-23
Rated 5 out of 5 by
Kevin0723 from
Easy Fast and amazing
Turbo Tax is the only way to file. It's easy accurate and fast
Date published: 2021-02-23
Rated 3 out of 5 by
Dmagboul from
Turbo Tax Honest Review
I am upset that this year you are unable to talk to a real person unless you upgrade. Last year and the years prior you used to be able to screen sharing and talk to someone over the phone. If you ask me turbo tax is starting to get stingy. I purposly do my taxes online myself because of the lower fees. But now it seems they are trying to compete with the other tax companies.
All TurboTax® Offerings Reviews - Page 9722
Date published: 2021-02-23