TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love TurboTax Always easy to use! Great Help available. User for over 10 years.
Date published: 2022-04-10
Rated 4 out of 5 by from Quick and easy Turbo Tax is quick and easy to fill out with simple instructions to follow. There are plenty of tips and helpful hints and able to get help if needed.
Date published: 2022-04-10
Rated 4 out of 5 by from EASY TO USE USER FRIENDLY DETAILED INFORMATION WHEN YOU HAVE A QUESTION
Date published: 2022-04-10
Rated 5 out of 5 by from Been using TurboTax for 18 years Easy to file however the state cost of $25 to file seems a little excessive.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Program has easy to follow instructions This is my second year using the Turbo Tax Program, and I must admit, I love it. Instructions are easy to follow and check points to ensure accuracy are excellent.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbo Tax Is Not Awesome I had a terrible experience with Turbo Tax. At first it would not download. When it did download, it took an extremely long time to download. I tried to e-file several times and my return was rejected each time. Turbo Tax was not able to fix it I had to mail my returns.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Amazing Experience using TurboTax was less stressful than what i anticipated.
Date published: 2022-04-10
Rated 5 out of 5 by from Makes taxes a lot easier! I've been using TurboTax for several years. Every year they add new features to make my filings easier to understand and more convenient. Keep up the good work!
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you! First time filing alone, super easy. Will return next year, thanks for making this way less scary than I imagined.
Date published: 2022-04-10
Rated 2 out of 5 by from Last minute charges for the "privilege" of filing TurboTax is great, until it comes time to file then--Whoop! You have this thing, so you have to upgrade to deluxe. Then, whoop! You also have to pay for us to file your state return. But that's not all! If you want to pay using your refund, we're going to charge you for that too! What should have been a free file (we have no taxable income as students) wound up costing about $150! I'm switching to a different service for my taxes next year.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax Always easy to use! Great Help available. User for over 10 years.
Date published: 2022-04-10
Rated 4 out of 5 by from Quick and easy Turbo Tax is quick and easy to fill out with simple instructions to follow. There are plenty of tips and helpful hints and able to get help if needed.
Date published: 2022-04-10
Rated 4 out of 5 by from EASY TO USE USER FRIENDLY DETAILED INFORMATION WHEN YOU HAVE A QUESTION
Date published: 2022-04-10
Rated 5 out of 5 by from Been using TurboTax for 18 years Easy to file however the state cost of $25 to file seems a little excessive.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Program has easy to follow instructions This is my second year using the Turbo Tax Program, and I must admit, I love it. Instructions are easy to follow and check points to ensure accuracy are excellent.
Date published: 2022-04-10
Rated 1 out of 5 by from Turbo Tax Is Not Awesome I had a terrible experience with Turbo Tax. At first it would not download. When it did download, it took an extremely long time to download. I tried to e-file several times and my return was rejected each time. Turbo Tax was not able to fix it I had to mail my returns.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Amazing Experience using TurboTax was less stressful than what i anticipated.
Date published: 2022-04-10
Rated 5 out of 5 by from Makes taxes a lot easier! I've been using TurboTax for several years. Every year they add new features to make my filings easier to understand and more convenient. Keep up the good work!
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you! First time filing alone, super easy. Will return next year, thanks for making this way less scary than I imagined.
Date published: 2022-04-10
Rated 2 out of 5 by from Last minute charges for the "privilege" of filing TurboTax is great, until it comes time to file then--Whoop! You have this thing, so you have to upgrade to deluxe. Then, whoop! You also have to pay for us to file your state return. But that's not all! If you want to pay using your refund, we're going to charge you for that too! What should have been a free file (we have no taxable income as students) wound up costing about $150! I'm switching to a different service for my taxes next year.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9718