TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Elizabeth46 from
TurboTax Efficient
Always easy to complete information. Forms flow seamlessly and no un-necessary fluff "buy me" stuff.
Date published: 2022-03-19
Rated 5 out of 5 by
jtflyfishe from
Easy
Simple, walk me through the steps. A lot better than doing it manually.
Date published: 2022-03-19
Rated 1 out of 5 by
disgustedperson from
no free state, won't download forms
Used for 2 fed and 2 state returns. Neither state was free. TT would not download forms and there was NO HELP to be found from TT. What a ripoff. Next year using a different product.
Date published: 2022-03-19
Rated 5 out of 5 by
3816 from
Great experience!
You made the unpleasant yearly chore much more acceptable and painless!
Date published: 2022-03-19
Rated 5 out of 5 by
NSweeney from
Thank you for helping me stress just a bit less
TurboTax was great. Karissa was the one helping me and made everything so easy and as stress-free as possible I have used TurboTax for many years and will continue to do so as they provide such a great service thank you guys especially Karissa
Date published: 2022-03-19
Rated 4 out of 5 by
J2P2TN from
A surprise charge and a quirky thing
We expected to be charged for e-filing a state return ($25) but we did not learn that we would be charged a $40 processing fee until way late in the process. There is also a quirky way that TurboTax processes 1099 MISC forms for farm income. You enter the 1099 MISC for the current year but it doesn't not show up in the current year income summary. The 1099 MISC for the previous year shows up (for comparison) but not the current year. Seeing $xxx in the previous year summary column and $0 in the current year is unsettling. But the income doesn't get reported as income somewhere else in the software.
Date published: 2022-03-19
Rated 3 out of 5 by
jmattioni from
Had some issues this year
Had issues with import from Quicken and prior year return. Ended up with duplicates of Sched C and other forms. Would be nice if it handled crypto better.
Date published: 2022-03-19
Rated 4 out of 5 by
AMZE from
2021 Nightmare
I have used Turbo Tax for years with no issues. This year when I ran the review it came back with 9 errors. I'm not sure if the problem was with Turbo Tax or changes in the tax laws (or user error). It was in relationship to capital gains distribution (which we didn't have) and Disaster Relief (which we didn't take). After searching and seeing others had had the same issues, I combed back through the forms and found where I didn't check a couple necessary boxes. Would have been helpful if instead of allowing me to continue, I had gotten a red flag right then.
Date published: 2022-03-19
Rated 5 out of 5 by
saul1410 from
simple
great website with easy follow step by step guides
Date published: 2022-03-19
Rated 4 out of 5 by
JEFF1234XXX from
TurboTax for normal peoplle
TurboTax is very useful. My only complaint was that it was difficult to use credit card to pay for Audit support and MD state EFile
All TurboTax® Offerings Reviews - Page 9712
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Elizabeth46 from
TurboTax Efficient
Always easy to complete information. Forms flow seamlessly and no un-necessary fluff "buy me" stuff.
Date published: 2022-03-19
Rated 5 out of 5 by
jtflyfishe from
Easy
Simple, walk me through the steps. A lot better than doing it manually.
Date published: 2022-03-19
Rated 1 out of 5 by
disgustedperson from
no free state, won't download forms
Used for 2 fed and 2 state returns. Neither state was free. TT would not download forms and there was NO HELP to be found from TT. What a ripoff. Next year using a different product.
Date published: 2022-03-19
Rated 5 out of 5 by
3816 from
Great experience!
You made the unpleasant yearly chore much more acceptable and painless!
Date published: 2022-03-19
Rated 5 out of 5 by
NSweeney from
Thank you for helping me stress just a bit less
TurboTax was great. Karissa was the one helping me and made everything so easy and as stress-free as possible I have used TurboTax for many years and will continue to do so as they provide such a great service thank you guys especially Karissa
Date published: 2022-03-19
Rated 4 out of 5 by
J2P2TN from
A surprise charge and a quirky thing
We expected to be charged for e-filing a state return ($25) but we did not learn that we would be charged a $40 processing fee until way late in the process. There is also a quirky way that TurboTax processes 1099 MISC forms for farm income. You enter the 1099 MISC for the current year but it doesn't not show up in the current year income summary. The 1099 MISC for the previous year shows up (for comparison) but not the current year. Seeing $xxx in the previous year summary column and $0 in the current year is unsettling. But the income doesn't get reported as income somewhere else in the software.
Date published: 2022-03-19
Rated 3 out of 5 by
jmattioni from
Had some issues this year
Had issues with import from Quicken and prior year return. Ended up with duplicates of Sched C and other forms. Would be nice if it handled crypto better.
Date published: 2022-03-19
Rated 4 out of 5 by
AMZE from
2021 Nightmare
I have used Turbo Tax for years with no issues. This year when I ran the review it came back with 9 errors. I'm not sure if the problem was with Turbo Tax or changes in the tax laws (or user error). It was in relationship to capital gains distribution (which we didn't have) and Disaster Relief (which we didn't take). After searching and seeing others had had the same issues, I combed back through the forms and found where I didn't check a couple necessary boxes. Would have been helpful if instead of allowing me to continue, I had gotten a red flag right then.
Date published: 2022-03-19
Rated 5 out of 5 by
saul1410 from
simple
great website with easy follow step by step guides
Date published: 2022-03-19
Rated 4 out of 5 by
JEFF1234XXX from
TurboTax for normal peoplle
TurboTax is very useful. My only complaint was that it was difficult to use credit card to pay for Audit support and MD state EFile
All TurboTax® Offerings Reviews - Page 9712
Date published: 2022-03-19