TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from This is an awesome product! My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax seems to be getting better over time It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by from Eh I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax provides Great Service I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax gives you really good help The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Turbo Tax Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
Rated 5 out of 5 by from Great and quick service! Michelle was my expert assigned to my case and she was great! responded fast and helped me complete my goals! I am glad I filed my taxes w/turbo tax this year.
Date published: 2022-03-25
Rated 5 out of 5 by from Help was great I was struggling with filing my taxes this year because this was my first time filing my business. But the agents on the live chat really helped me get through. They were knowledgeable and walked me step by step.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Did not suck. Very easy. Reasonable pricing. Gets more intuitive every season
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is an awesome product! My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax seems to be getting better over time It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by from Eh I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax provides Great Service I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax gives you really good help The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Turbo Tax Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
Rated 5 out of 5 by from Great and quick service! Michelle was my expert assigned to my case and she was great! responded fast and helped me complete my goals! I am glad I filed my taxes w/turbo tax this year.
Date published: 2022-03-25
Rated 5 out of 5 by from Help was great I was struggling with filing my taxes this year because this was my first time filing my business. But the agents on the live chat really helped me get through. They were knowledgeable and walked me step by step.
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Did not suck. Very easy. Reasonable pricing. Gets more intuitive every season
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9711