TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Sang1980 from
This is an awesome product!
My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by
boome rbob from
Turbo tax seems to be getting better over time
It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by
Kwil11 from
Eh
I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by
Egceg from
Turbo tax
Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by
DJ125 from
Turbo Tax provides Great Service
I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by
Jordan2s1k24 from
Turbo tax gives you really good help
The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by
Lindalee63 from
Thank you Turbo Tax
Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
Rated 5 out of 5 by
Cynthia2022 from
Great and quick service!
Michelle was my expert assigned to my case and she was great! responded fast and helped me complete my goals! I am glad I filed my taxes w/turbo tax this year.
Date published: 2022-03-25
Rated 5 out of 5 by
Ash_NC from
Help was great
I was struggling with filing my taxes this year because this was my first time filing my business. But the agents on the live chat really helped me get through. They were knowledgeable and walked me step by step.
Date published: 2022-03-25
Rated 5 out of 5 by
JP Par from
Excellent
Did not suck. Very easy. Reasonable pricing. Gets more intuitive every season
All TurboTax® Offerings Reviews - Page 9711
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sang1980 from
This is an awesome product!
My life expert was wonderful, knowledgeable and super helpful.
Date published: 2022-03-25
Rated 5 out of 5 by
boome rbob from
Turbo tax seems to be getting better over time
It seems that they are constantly working out any efficiency issues! Seems more and more easy to use.
Date published: 2022-03-25
Rated 3 out of 5 by
Kwil11 from
Eh
I used Credit Karma last year and was super simple. This one is easy but there so many estra steps. I only used this one because I needed to file for DoorDash without any forms since I didn't make that much. The website basically said I needed to use the $109 version or I couldn't file my DoorDash payments. Then at the end it said the same thing again for depositing it into my bank for another $44. It said I was getting $800 for both state and federal and at the end when I submitted it said I can only get $400 back because I had already "agreed" to it.
Date published: 2022-03-25
Rated 5 out of 5 by
Egceg from
Turbo tax
Great service will use again and would recommend for others
Date published: 2022-03-25
Rated 5 out of 5 by
DJ125 from
Turbo Tax provides Great Service
I dont have much to say other than the service provided was awesome. My Live representative was phenomenal as well.
Date published: 2022-03-25
Rated 5 out of 5 by
Jordan2s1k24 from
Turbo tax gives you really good help
The app is a little wonky on the phone but the service you get with the tax reps is awesome!!!!
Date published: 2022-03-25
Rated 5 out of 5 by
Lindalee63 from
Thank you Turbo Tax
Great explanations and easy process. Hope the filing goes well without any hitches.
Date published: 2022-03-25
Rated 5 out of 5 by
Cynthia2022 from
Great and quick service!
Michelle was my expert assigned to my case and she was great! responded fast and helped me complete my goals! I am glad I filed my taxes w/turbo tax this year.
Date published: 2022-03-25
Rated 5 out of 5 by
Ash_NC from
Help was great
I was struggling with filing my taxes this year because this was my first time filing my business. But the agents on the live chat really helped me get through. They were knowledgeable and walked me step by step.
Date published: 2022-03-25
Rated 5 out of 5 by
JP Par from
Excellent
Did not suck. Very easy. Reasonable pricing. Gets more intuitive every season
All TurboTax® Offerings Reviews - Page 9711
Date published: 2022-03-25