TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Had just a few questions and they were answered and then he took the time to review just to make sure I understood
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax rocks! Excellent live help from experienced CPA's. TurboTax Live totally rocks!!! Answered all questions; reviewed, explained, and helped fix all issues found by review.
Date published: 2021-05-16
Rated 4 out of 5 by from quick! It was my first time doing it with turbo tax and it was quick and easy.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy Have used Turbo Tax for 9 years now. Easy and convenient.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax USED Turbo Tax FOR the LAST 10 YEARS and love it, will use again next year!
Date published: 2021-05-16
Rated 5 out of 5 by from good Overall a good product to use. Easy and simple. Would recommend to others.
Date published: 2021-05-16
Rated 5 out of 5 by from Great service Taxes take a lot of time to review and re-review. Turbo tax breaks it down very easily
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax doesn't fix anything year after year. Same questions I've asked since 2017. You haven't fixed a one. Then add to this list that it was impossible to reset my lost pwd so I ended using a guest account. The verification code would just bring me to the same screen, using the other method said there was no such account, entering phone # said no such phone #, Piece of garbage 1. Why can't you have help link to the question on every page? Similar to the IRS explaination help for each line on a form? For example: If I type your question into the Find box, "Did you put some of your HSA contributions into spouse's HSA?", it searches forever under Top Questions and comes up with nothing. Useless. 2. And I've complain about this topic every year, since you have little linked help, why can't you cut and paste out of your form these phrases you ask, so we can paste them into search boxes? No you make us type out the dumb questions that you have no linked help on. 3. Why once you answered certain questions, like, "Did you earn money in foreign country, or Does this uncommon situation apply to you?" etc.. and you want to go back and check all through your answers, why does it reset the answers?? It does this in a number of places whether you saved the file or not. 4. Turbotax is saying "We see [spouse] had a break in HDHP health plan coverage during 2017" which is not correct. Where can I correct this information? " This is so poorly explained in Turbotax...oh wait a minute it isn't explained at all. BLT - answer none to previous question even it sounds wrong. This question is poorly phrased in TurboTax for multiple years now, are you ever going to clear this up?. 5. Did you inherit this HSA? It's not common, but we have to check. If you inherited this HSA from a spouse, answer NO. Clear as mud. So if you didn't inherit, you answer what, YES? This make no sense. This question is poorly phrased in TurboTax for multiple years now, are you ever going to clear this up?. 6. Why does Turbotax continue to install other state taxes that I once used many, many years ago?? 7. Why do you have to re-enter the same 1099-HC information every year? Why can't turbotax automatically insert it? I retype the same exact info for multiple people every year??? This is ridulous.
Date published: 2021-05-16
Rated 5 out of 5 by from GREAT EASY AND IT DIDN'T TAKE A ROCKET SCIENTIST TO GET THROUGH IT.
Date published: 2021-05-16
Rated 5 out of 5 by from User friendly and walks you through step by step We upgraded and paid for a higher level of security for our own peace of mind, sold and purchased homes out of state. Walked us thru every step and required documents.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Had just a few questions and they were answered and then he took the time to review just to make sure I understood
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax rocks! Excellent live help from experienced CPA's. TurboTax Live totally rocks!!! Answered all questions; reviewed, explained, and helped fix all issues found by review.
Date published: 2021-05-16
Rated 4 out of 5 by from quick! It was my first time doing it with turbo tax and it was quick and easy.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy Have used Turbo Tax for 9 years now. Easy and convenient.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax USED Turbo Tax FOR the LAST 10 YEARS and love it, will use again next year!
Date published: 2021-05-16
Rated 5 out of 5 by from good Overall a good product to use. Easy and simple. Would recommend to others.
Date published: 2021-05-16
Rated 5 out of 5 by from Great service Taxes take a lot of time to review and re-review. Turbo tax breaks it down very easily
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax doesn't fix anything year after year. Same questions I've asked since 2017. You haven't fixed a one. Then add to this list that it was impossible to reset my lost pwd so I ended using a guest account. The verification code would just bring me to the same screen, using the other method said there was no such account, entering phone # said no such phone #, Piece of garbage 1. Why can't you have help link to the question on every page? Similar to the IRS explaination help for each line on a form? For example: If I type your question into the Find box, "Did you put some of your HSA contributions into spouse's HSA?", it searches forever under Top Questions and comes up with nothing. Useless. 2. And I've complain about this topic every year, since you have little linked help, why can't you cut and paste out of your form these phrases you ask, so we can paste them into search boxes? No you make us type out the dumb questions that you have no linked help on. 3. Why once you answered certain questions, like, "Did you earn money in foreign country, or Does this uncommon situation apply to you?" etc.. and you want to go back and check all through your answers, why does it reset the answers?? It does this in a number of places whether you saved the file or not. 4. Turbotax is saying "We see [spouse] had a break in HDHP health plan coverage during 2017" which is not correct. Where can I correct this information? " This is so poorly explained in Turbotax...oh wait a minute it isn't explained at all. BLT - answer none to previous question even it sounds wrong. This question is poorly phrased in TurboTax for multiple years now, are you ever going to clear this up?. 5. Did you inherit this HSA? It's not common, but we have to check. If you inherited this HSA from a spouse, answer NO. Clear as mud. So if you didn't inherit, you answer what, YES? This make no sense. This question is poorly phrased in TurboTax for multiple years now, are you ever going to clear this up?. 6. Why does Turbotax continue to install other state taxes that I once used many, many years ago?? 7. Why do you have to re-enter the same 1099-HC information every year? Why can't turbotax automatically insert it? I retype the same exact info for multiple people every year??? This is ridulous.
Date published: 2021-05-16
Rated 5 out of 5 by from GREAT EASY AND IT DIDN'T TAKE A ROCKET SCIENTIST TO GET THROUGH IT.
Date published: 2021-05-16
Rated 5 out of 5 by from User friendly and walks you through step by step We upgraded and paid for a higher level of security for our own peace of mind, sold and purchased homes out of state. Walked us thru every step and required documents.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 972