TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281616 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Paid for Itself! TurboTax paid for itself! Last 2 years I used H&R Block. This year they calculated I owed a state tax penalty because there was no way to list estimated state tax paid. TurboTax found me a refund. Also asked me about carryover of excess real estate capital loss from last year that I had forgotten about. Block software did not cover this. Thank you TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is the best I have been a customer for over ten years and have received the service. The live support has been thorough when I needed to talk to someone.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use It was an easy to follow, step by step process. I was able to input information and follow all directions without complication. What I didn't understand was explained to me.
Date published: 2021-03-01
Rated 5 out of 5 by from a great help for an older person! I am sure Turbo Tax saves me money over any other tax prep. With your help I can usually figure out what is needed to complete forms. thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Very good easy to follow instructions Excellent to use this program, I used to come back every year.
Date published: 2021-03-01
Rated 3 out of 5 by from A little harder this year Overall the system works well. I think I just had too many weird situations this year, being unemployed and all. The biggest problem I had was the lack of clarity around where I should be entering my mortgage interest and property taxes when renting our a room in my house. I was told to put it in the Schedule E section but the Deductions and Credit Section kept asking for this information. I don't remember having this problem last year.
Date published: 2021-03-01
Rated 1 out of 5 by from I couldn't efile I couldn't figure why I can't efile for the entire time, I hope turbo tax can give a better and more specific reason why it is the case, especially I was already charged for the money. All the way until the last step, I was told that I can't e-file. I wish turbo tax can verify if e-file is available before charging the client.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy and explained well I really like how TurboTax is super simple and not hard, because everyone isn't a Tax Geek. Turbo Tax makes it really easy and quick to get taxes done.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Website is super intuitive and has a great search feature. Was able to find the answers to all my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax makes filing easy Turbotax makes filing taxes a piece of cake. It walks you through every tax-related situation you find may find yourself in and makes it simple and quick to find answers to any questions along the way. I've been using turbotax since the early 2000's and love it.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Paid for Itself! TurboTax paid for itself! Last 2 years I used H&R Block. This year they calculated I owed a state tax penalty because there was no way to list estimated state tax paid. TurboTax found me a refund. Also asked me about carryover of excess real estate capital loss from last year that I had forgotten about. Block software did not cover this. Thank you TurboTax.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is the best I have been a customer for over ten years and have received the service. The live support has been thorough when I needed to talk to someone.
Date published: 2021-03-01
Rated 4 out of 5 by from Easy to use It was an easy to follow, step by step process. I was able to input information and follow all directions without complication. What I didn't understand was explained to me.
Date published: 2021-03-01
Rated 5 out of 5 by from a great help for an older person! I am sure Turbo Tax saves me money over any other tax prep. With your help I can usually figure out what is needed to complete forms. thank you!
Date published: 2021-03-01
Rated 5 out of 5 by from Very good easy to follow instructions Excellent to use this program, I used to come back every year.
Date published: 2021-03-01
Rated 3 out of 5 by from A little harder this year Overall the system works well. I think I just had too many weird situations this year, being unemployed and all. The biggest problem I had was the lack of clarity around where I should be entering my mortgage interest and property taxes when renting our a room in my house. I was told to put it in the Schedule E section but the Deductions and Credit Section kept asking for this information. I don't remember having this problem last year.
Date published: 2021-03-01
Rated 1 out of 5 by from I couldn't efile I couldn't figure why I can't efile for the entire time, I hope turbo tax can give a better and more specific reason why it is the case, especially I was already charged for the money. All the way until the last step, I was told that I can't e-file. I wish turbo tax can verify if e-file is available before charging the client.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy and explained well I really like how TurboTax is super simple and not hard, because everyone isn't a Tax Geek. Turbo Tax makes it really easy and quick to get taxes done.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is great! Website is super intuitive and has a great search feature. Was able to find the answers to all my questions.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax makes filing easy Turbotax makes filing taxes a piece of cake. It walks you through every tax-related situation you find may find yourself in and makes it simple and quick to find answers to any questions along the way. I've been using turbotax since the early 2000's and love it.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9704