TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is a service that never dissapoints TurboTax is very intuitive and user friendly. I have used it since 2009 and the experience has always been great. It saves me time and money.
Date published: 2023-02-25
Rated 5 out of 5 by from Great and Easy to use I have used TurboTax for about the last 8-10 years. It has gotten easier each year, and the program gets easier to use and more user friendly each year. What used to be difficult to understand has gotten better each year.
Date published: 2023-02-25
Rated 5 out of 5 by from Help with the online forms We consulted with a Turbo Tax expert. He was courteous, patient and knowledgable. He took us through the form to the area we had a question about. He helped us weight out the differences in which way to file. Very good and excellent person
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is good Turbo tax is good. Really good. I've used it for many years. This review has reached the required number of characters. $$$$
Date published: 2023-02-25
Rated 5 out of 5 by from answered all my questions I did get online chat while filling out the form and that went great
Date published: 2023-02-25
Rated 4 out of 5 by from Great Tax Software, Too Many Extra Costs Tax software works well: easy to enter information. However, the Deluxe version does NOT include the state digital download, as advertised - it was an additional $40, which is unacceptable, since the ad clearly states that the Deluxe version includes the state download.
Date published: 2023-02-25
Rated 3 out of 5 by from error code on filing have to call turbotax @ 1-800 not done using yet it just error coded a 190 error code to me @ filing area
Date published: 2023-02-25
Rated 3 out of 5 by from Confusing Payment Terms I had to delete and redo my taxes, which was frustrating. I had selected the Premier plan, but apparently at some point I indicated I wanted "live help" which changed my payment from $69 to $179. I had called and was told my only option was to delete and redo my taxes. As I was redoing, multiple times I was asked if I wanted "live help". I can see how someone with a question can easily have selected this, and then not realized they were going to be charged over $100 for their question. Overall this years experience was frustrating.
Date published: 2023-02-25
Rated 5 out of 5 by from Thank God for Turbo Tax As a young adult, I had no idea how to do my taxes. Turbo Tax walked me through it and made it easy for me to complete.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes things soooo easy! Intuitive, informative, outstanding GUI...I can't imagine that Turbo Tax could be much improved.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a service that never dissapoints TurboTax is very intuitive and user friendly. I have used it since 2009 and the experience has always been great. It saves me time and money.
Date published: 2023-02-25
Rated 5 out of 5 by from Great and Easy to use I have used TurboTax for about the last 8-10 years. It has gotten easier each year, and the program gets easier to use and more user friendly each year. What used to be difficult to understand has gotten better each year.
Date published: 2023-02-25
Rated 5 out of 5 by from Help with the online forms We consulted with a Turbo Tax expert. He was courteous, patient and knowledgable. He took us through the form to the area we had a question about. He helped us weight out the differences in which way to file. Very good and excellent person
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is good Turbo tax is good. Really good. I've used it for many years. This review has reached the required number of characters. $$$$
Date published: 2023-02-25
Rated 5 out of 5 by from answered all my questions I did get online chat while filling out the form and that went great
Date published: 2023-02-25
Rated 4 out of 5 by from Great Tax Software, Too Many Extra Costs Tax software works well: easy to enter information. However, the Deluxe version does NOT include the state digital download, as advertised - it was an additional $40, which is unacceptable, since the ad clearly states that the Deluxe version includes the state download.
Date published: 2023-02-25
Rated 3 out of 5 by from error code on filing have to call turbotax @ 1-800 not done using yet it just error coded a 190 error code to me @ filing area
Date published: 2023-02-25
Rated 3 out of 5 by from Confusing Payment Terms I had to delete and redo my taxes, which was frustrating. I had selected the Premier plan, but apparently at some point I indicated I wanted "live help" which changed my payment from $69 to $179. I had called and was told my only option was to delete and redo my taxes. As I was redoing, multiple times I was asked if I wanted "live help". I can see how someone with a question can easily have selected this, and then not realized they were going to be charged over $100 for their question. Overall this years experience was frustrating.
Date published: 2023-02-25
Rated 5 out of 5 by from Thank God for Turbo Tax As a young adult, I had no idea how to do my taxes. Turbo Tax walked me through it and made it easy for me to complete.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax makes things soooo easy! Intuitive, informative, outstanding GUI...I can't imagine that Turbo Tax could be much improved.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9704