TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbotax works but needs work Your representatives are great at providing personal service when help is required. The problem is that help is often required due to glitches in the software. For example, Turbotax recognizes 2 1099Rs with the same distribution amount as duplicates and will not let the user continue unless one of them is deleted. The workaround provided by one of your reps is to bump the amount up or down 1 cent so that the rounded dollar amount appears the same. This is a clever trick, but users shouldn't have to do that. Another glitch is that if one enters a 1099R by mistake there is no way to delete it except by deleting all the 1099Rs and importing them again, which is a pain.
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo tax is great We were able to get a nice refund for my family this year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo made simple! I had to amend a previous tax year and Turbo tax simplified the process.
Date published: 2023-02-25
Rated 2 out of 5 by from basic tax software charges you more and more prices continue to go up charges more and more for each little thing. charges extra for o= 1095a despite that it isnt even a deduction.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is easy to use. I was able to upload all my forms needed and made the experience better.
Date published: 2023-02-25
Rated 1 out of 5 by from Dont use Turbo tax They force you to pay for their services in the end after an hour of inputting the data, they know that if you would be asked from the beginning you would not go with them. I was definitely ok with basic filing but they snug their premium in it and would not let you file unless you pay. This is my last time using TurboTax
Date published: 2023-02-25
Rated 5 out of 5 by from EXCELLENT job EASY TO USE , I WILL USE AGAIN I WILL SUGGEST OTHERS DO AS WELL
Date published: 2023-02-25
Rated 1 out of 5 by from TurboTax Barely Works Couldn't upload last year's returns which TurboTax had already admitting screwing up. Don't ever switch between the online version and the version you buy at the store
Date published: 2023-02-25
Rated 5 out of 5 by from Friendlier to us than last year. Liked the way it pulled my information over from last years taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from So easy! First time using and had been years since I had done any personal tax returns myself. What a breeze to use this intuitive tool called TurboTax.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9701
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax works but needs work Your representatives are great at providing personal service when help is required. The problem is that help is often required due to glitches in the software. For example, Turbotax recognizes 2 1099Rs with the same distribution amount as duplicates and will not let the user continue unless one of them is deleted. The workaround provided by one of your reps is to bump the amount up or down 1 cent so that the rounded dollar amount appears the same. This is a clever trick, but users shouldn't have to do that. Another glitch is that if one enters a 1099R by mistake there is no way to delete it except by deleting all the 1099Rs and importing them again, which is a pain.
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo tax is great We were able to get a nice refund for my family this year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo made simple! I had to amend a previous tax year and Turbo tax simplified the process.
Date published: 2023-02-25
Rated 2 out of 5 by from basic tax software charges you more and more prices continue to go up charges more and more for each little thing. charges extra for o= 1095a despite that it isnt even a deduction.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax is easy to use. I was able to upload all my forms needed and made the experience better.
Date published: 2023-02-25
Rated 1 out of 5 by from Dont use Turbo tax They force you to pay for their services in the end after an hour of inputting the data, they know that if you would be asked from the beginning you would not go with them. I was definitely ok with basic filing but they snug their premium in it and would not let you file unless you pay. This is my last time using TurboTax
Date published: 2023-02-25
Rated 5 out of 5 by from EXCELLENT job EASY TO USE , I WILL USE AGAIN I WILL SUGGEST OTHERS DO AS WELL
Date published: 2023-02-25
Rated 1 out of 5 by from TurboTax Barely Works Couldn't upload last year's returns which TurboTax had already admitting screwing up. Don't ever switch between the online version and the version you buy at the store
Date published: 2023-02-25
Rated 5 out of 5 by from Friendlier to us than last year. Liked the way it pulled my information over from last years taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from So easy! First time using and had been years since I had done any personal tax returns myself. What a breeze to use this intuitive tool called TurboTax.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9701