TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Quick, Simple, Complete Turbo Tax is Quick, Simple and I feel confident it is completely through in finding any and all tax breaks and situations that apply to my life. It's a good feeling and great comfort to have quality help when filling taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy, Time saving. Its simple and engaging. Everything is presented to you in an easy come easy go format and before you know it you're done. Much better than taking a three hour trip to sit in a line and talk somebody through everything.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the Best! I completed my tax returns easily with TurboTax. I have been a customer for many years and each year, completing my tax returns gets easier each year as well as electronic filing. There are links throughout the process to get questions answered or to learn more about each step. You can also search for questions asked by others and answers for your own questions. I have used the Ask An Expert chat in the past but didn't need to this year. The experts have been very helpful in the past. One thing I'm not too thrilled about is I have to give my email address on this Review form in order to submit the form, even though the Tips column suggests not including personal info to protect my privacy. There is a terms and conditions list that explains my email address may be used by Intuit reps or by 3rd parties to contact me about other products and I can opt out later. Since I don't want to be contacted about other products, I am entering a fake email address so I can still give my review about my great experience completing my tax returns on TurboTax website!
Date published: 2021-03-01
Rated 3 out of 5 by from Forms kept erroring We had nothing but headaches this year, with forms being added that weren't needed & things erroring that should have been fine that kept us in an endless loop for several hours wasted!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is great, but getting a little pricy I had started my return, ran into an issue with a bank interest issue and had to complete it a week later. Came back up right where I had left off, and I had to talk to a live expert to help me navigate through that issue. She was fantastic!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use It was easy to itemize my taxes. I love the running totals for my taxes due and refund at the top of the forms.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Going very thorough & detailed. almost 10+ years w/ turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome easy to use and convenient. It does the work for you
Date published: 2021-03-01
Rated 5 out of 5 by from SO much help! Using Turbo Tax cuts my tax return filing time in half, at the very least! I’ve used their products for many years consecutively and plan on continuing to do so!
Date published: 2021-03-01
Rated 2 out of 5 by from Why hasn't this improved in 10 years? Every years, TurboTax charges the same amount or more, and it does not get better. It doesn't learn from your past experience and it charges you extra for answers to the most basic questions.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9701
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick, Simple, Complete Turbo Tax is Quick, Simple and I feel confident it is completely through in finding any and all tax breaks and situations that apply to my life. It's a good feeling and great comfort to have quality help when filling taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy, Time saving. Its simple and engaging. Everything is presented to you in an easy come easy go format and before you know it you're done. Much better than taking a three hour trip to sit in a line and talk somebody through everything.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is the Best! I completed my tax returns easily with TurboTax. I have been a customer for many years and each year, completing my tax returns gets easier each year as well as electronic filing. There are links throughout the process to get questions answered or to learn more about each step. You can also search for questions asked by others and answers for your own questions. I have used the Ask An Expert chat in the past but didn't need to this year. The experts have been very helpful in the past. One thing I'm not too thrilled about is I have to give my email address on this Review form in order to submit the form, even though the Tips column suggests not including personal info to protect my privacy. There is a terms and conditions list that explains my email address may be used by Intuit reps or by 3rd parties to contact me about other products and I can opt out later. Since I don't want to be contacted about other products, I am entering a fake email address so I can still give my review about my great experience completing my tax returns on TurboTax website!
Date published: 2021-03-01
Rated 3 out of 5 by from Forms kept erroring We had nothing but headaches this year, with forms being added that weren't needed & things erroring that should have been fine that kept us in an endless loop for several hours wasted!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is great, but getting a little pricy I had started my return, ran into an issue with a bank interest issue and had to complete it a week later. Came back up right where I had left off, and I had to talk to a live expert to help me navigate through that issue. She was fantastic!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use It was easy to itemize my taxes. I love the running totals for my taxes due and refund at the top of the forms.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Going very thorough & detailed. almost 10+ years w/ turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome easy to use and convenient. It does the work for you
Date published: 2021-03-01
Rated 5 out of 5 by from SO much help! Using Turbo Tax cuts my tax return filing time in half, at the very least! I’ve used their products for many years consecutively and plan on continuing to do so!
Date published: 2021-03-01
Rated 2 out of 5 by from Why hasn't this improved in 10 years? Every years, TurboTax charges the same amount or more, and it does not get better. It doesn't learn from your past experience and it charges you extra for answers to the most basic questions.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9701