TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is Awesome I have used TurboTax for my business, and my personal returns since 2006. The representatives are very helpful.
Date published: 2022-08-17
Rated 5 out of 5 by from Turbo tax is so helpful We loved working with Terri and Marc they was so helpful and got right back to us whenever they could we will definitely be using turbo tax again next year
Date published: 2022-08-17
Rated 1 out of 5 by from Worst Year Ever With Products It was my last year to use the Trust Product. The step by step guide failed me. I got errors for a form that didn't ask me questions. The resulting return wanted the trust to pay taxes when it is a "pass through". Then both TurboTax Products quit working and I had to hire a tax preparer to do the Trust. After I got the Individual Return working, I had more complications with entries not carrying forward to the State Return. I've used TurboTax for more than 20+ years and I'm thinking of hiring a tax preparer for my individual return from now on.
Date published: 2022-08-17
Rated 5 out of 5 by from Turbocharged with turbo tax the only way to file ! Fast simple easy fun and addictive, had no problems with the app Turbo Tax has to offer!!! I honestly filed and reviewed the return and was able to fix the missing parts I looked pass all while ast work within little as 10 minutes!!! HIGHLY RECOMMENDED & my only way to manage my tax season
Date published: 2022-08-17
Rated 4 out of 5 by from Turbotax is Super Turbotax is Super !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-08-17
Rated 5 out of 5 by from Amazing It’s super easy to use and I’ve used it for years !!!
Date published: 2022-08-17
Rated 5 out of 5 by from Good help Pretty helpful and fast and easy and they find all the money you deserve
Date published: 2022-08-16
Rated 4 out of 5 by from TT IS HELPFUL ONLINE AND IN PERSON HELP, FOR 3 DIFFICULT PROBLEMS, SOLVED MY FILINGS.
Date published: 2022-08-16
Rated 5 out of 5 by from taxes made simple easy to use. instructions easy to follow. will use again
Date published: 2022-08-16
Rated 2 out of 5 by from Disappointing Received 2 letters from NYS tax department that 2013 and 2014 tax refund which was in my favor was recalculated to zero. When contacted a representative about this I was told they were unaware of this. What really bothered me was there was NO offer by the rep. to inquire and resolve this issue. Very sad.
Date published: 2022-08-16
All TurboTax® Offerings Reviews - Page 98
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome I have used TurboTax for my business, and my personal returns since 2006. The representatives are very helpful.
Date published: 2022-08-17
Rated 5 out of 5 by from Turbo tax is so helpful We loved working with Terri and Marc they was so helpful and got right back to us whenever they could we will definitely be using turbo tax again next year
Date published: 2022-08-17
Rated 1 out of 5 by from Worst Year Ever With Products It was my last year to use the Trust Product. The step by step guide failed me. I got errors for a form that didn't ask me questions. The resulting return wanted the trust to pay taxes when it is a "pass through". Then both TurboTax Products quit working and I had to hire a tax preparer to do the Trust. After I got the Individual Return working, I had more complications with entries not carrying forward to the State Return. I've used TurboTax for more than 20+ years and I'm thinking of hiring a tax preparer for my individual return from now on.
Date published: 2022-08-17
Rated 5 out of 5 by from Turbocharged with turbo tax the only way to file ! Fast simple easy fun and addictive, had no problems with the app Turbo Tax has to offer!!! I honestly filed and reviewed the return and was able to fix the missing parts I looked pass all while ast work within little as 10 minutes!!! HIGHLY RECOMMENDED & my only way to manage my tax season
Date published: 2022-08-17
Rated 4 out of 5 by from Turbotax is Super Turbotax is Super !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-08-17
Rated 5 out of 5 by from Amazing It’s super easy to use and I’ve used it for years !!!
Date published: 2022-08-17
Rated 5 out of 5 by from Good help Pretty helpful and fast and easy and they find all the money you deserve
Date published: 2022-08-16
Rated 4 out of 5 by from TT IS HELPFUL ONLINE AND IN PERSON HELP, FOR 3 DIFFICULT PROBLEMS, SOLVED MY FILINGS.
Date published: 2022-08-16
Rated 5 out of 5 by from taxes made simple easy to use. instructions easy to follow. will use again
Date published: 2022-08-16
Rated 2 out of 5 by from Disappointing Received 2 letters from NYS tax department that 2013 and 2014 tax refund which was in my favor was recalculated to zero. When contacted a representative about this I was told they were unaware of this. What really bothered me was there was NO offer by the rep. to inquire and resolve this issue. Very sad.
Date published: 2022-08-16
All TurboTax® Offerings Reviews - Page 98