TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is great! I had help with a wonderful gentleman who walked me through it all and answered all my questions!
Date published: 2023-02-25
Rated 4 out of 5 by from I am a fan of TurbeTax, but ... Hey folks ... For more years than I can count, I have dutifully ordered the CD version of TurboTax. Several years ago, I discovered my office computer would no longer accept the CD due to a Windows XP operating system ... and because the computer was a bit on the old side, I couldn't upgrade it. So, I started using my recording studio computer which has Windows 8.1. Earlier this week I came downstairs to load the CD and get my taxes done and ... surprise ... you increased the requirements of the operating system to run TurboTax to Windows 10. So, I now have a worthless CD ... Fortunately, I was able to use your online application to file my taxes ... but I paid you folks twice for the privilege of using your product. Not real happy about that! For the record, my CD Order No. was TAR22A172415774 (11-01-22) ... I don't imagine you might be willing to send me a refund? And, oh yes ... if it weren't for that, you would have received a five-star rating! Next year, I will know better!
Date published: 2023-02-25
Rated 5 out of 5 by from 8 years strong I've been using TurboTax for 8 years and it's always easy and if I have questions I get my answers quickly
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to follow, pay attention Second time to use and very happy with the flow to complete
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Great We've used Turbo Tax for years and found that it is up-to-date with all the bells and hoops that the IRS requires each year. They've made it easier this year. Will use again!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax was easy to follow and fill in. Took less time than we thought to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Great software I have used TurboTax for the past 20-30 years. I have never had any problems with my tax filing in that time. They are great about asking pertinent questions and routing you through the correct channels. Thanks TurboTax!
Date published: 2023-02-25
Rated 5 out of 5 by from Best Tax filing tool This app was simple, and easy to use. I'll be back next year. Thank you!
Date published: 2023-02-25
Rated 5 out of 5 by from Tried Live TT for first time today. Excellent! James was prompt with the chat line, very helpful. When needing to look at my screen for more difficult questions, this was done smoothly and advantageously for communications
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo Tax 2022 Lots of good features Way to difficult to load the app and should only force you to update before filing. Too long to load, should be quicker and easier.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great! I had help with a wonderful gentleman who walked me through it all and answered all my questions!
Date published: 2023-02-25
Rated 4 out of 5 by from I am a fan of TurbeTax, but ... Hey folks ... For more years than I can count, I have dutifully ordered the CD version of TurboTax. Several years ago, I discovered my office computer would no longer accept the CD due to a Windows XP operating system ... and because the computer was a bit on the old side, I couldn't upgrade it. So, I started using my recording studio computer which has Windows 8.1. Earlier this week I came downstairs to load the CD and get my taxes done and ... surprise ... you increased the requirements of the operating system to run TurboTax to Windows 10. So, I now have a worthless CD ... Fortunately, I was able to use your online application to file my taxes ... but I paid you folks twice for the privilege of using your product. Not real happy about that! For the record, my CD Order No. was TAR22A172415774 (11-01-22) ... I don't imagine you might be willing to send me a refund? And, oh yes ... if it weren't for that, you would have received a five-star rating! Next year, I will know better!
Date published: 2023-02-25
Rated 5 out of 5 by from 8 years strong I've been using TurboTax for 8 years and it's always easy and if I have questions I get my answers quickly
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to follow, pay attention Second time to use and very happy with the flow to complete
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Great We've used Turbo Tax for years and found that it is up-to-date with all the bells and hoops that the IRS requires each year. They've made it easier this year. Will use again!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax was easy to follow and fill in. Took less time than we thought to file.
Date published: 2023-02-25
Rated 5 out of 5 by from Great software I have used TurboTax for the past 20-30 years. I have never had any problems with my tax filing in that time. They are great about asking pertinent questions and routing you through the correct channels. Thanks TurboTax!
Date published: 2023-02-25
Rated 5 out of 5 by from Best Tax filing tool This app was simple, and easy to use. I'll be back next year. Thank you!
Date published: 2023-02-25
Rated 5 out of 5 by from Tried Live TT for first time today. Excellent! James was prompt with the chat line, very helpful. When needing to look at my screen for more difficult questions, this was done smoothly and advantageously for communications
Date published: 2023-02-25
Rated 4 out of 5 by from Turbo Tax 2022 Lots of good features Way to difficult to load the app and should only force you to update before filing. Too long to load, should be quicker and easier.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9685