TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from awesome Turbo Tax is awesome and easy and I would recommend to everyone
Date published: 2023-02-26
Rated 5 out of 5 by from easy to use had no real problems and the walk through was great
Date published: 2023-02-26
Rated 5 out of 5 by from Always a great Expert Explained everything and very polite and professional
Date published: 2023-02-26
Rated 1 out of 5 by from Shady Business Practices The software always has bugs that get me stuck in a loop of answering the same question over and over and each year there is something shady with fees. Last year a Turbo Tax rep told me how to file so I didn't need to upgrade to the fee version for Federal and each state I have to file in. This year the workaround is gone and my state taxes are very simple so there is no need to upgrade for each state I file in. The email reminders were also borderline harassment this year and distasteful. This will be my last year using TurboTax.
Date published: 2023-02-26
Rated 5 out of 5 by from I Salute TurboTax! TurboTax is easily the most efficient & most user friendly program I have used over the past 15 years.
Date published: 2023-02-26
Rated 2 out of 5 by from Expensive Process was not as smooth as years prior. Also no free option for easy tax return filing. Fees to use tax return to pay for turbo tax service is ridiculous.
Date published: 2023-02-26
Rated 5 out of 5 by from null null
Date published: 2023-02-26
Rated 4 out of 5 by from Really easy to follow Pretty good and easy process. Great product. Will be using Turbo Tax again next year.
Date published: 2023-02-26
Rated 5 out of 5 by from Smooth easy process Clear understanding of what to do, easy smooth walk threw steps
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is awesome & easy to use Easy enough to do myself, did not need CPA.........
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome Turbo Tax is awesome and easy and I would recommend to everyone
Date published: 2023-02-26
Rated 5 out of 5 by from easy to use had no real problems and the walk through was great
Date published: 2023-02-26
Rated 5 out of 5 by from Always a great Expert Explained everything and very polite and professional
Date published: 2023-02-26
Rated 1 out of 5 by from Shady Business Practices The software always has bugs that get me stuck in a loop of answering the same question over and over and each year there is something shady with fees. Last year a Turbo Tax rep told me how to file so I didn't need to upgrade to the fee version for Federal and each state I have to file in. This year the workaround is gone and my state taxes are very simple so there is no need to upgrade for each state I file in. The email reminders were also borderline harassment this year and distasteful. This will be my last year using TurboTax.
Date published: 2023-02-26
Rated 5 out of 5 by from I Salute TurboTax! TurboTax is easily the most efficient & most user friendly program I have used over the past 15 years.
Date published: 2023-02-26
Rated 2 out of 5 by from Expensive Process was not as smooth as years prior. Also no free option for easy tax return filing. Fees to use tax return to pay for turbo tax service is ridiculous.
Date published: 2023-02-26
Rated 5 out of 5 by from null null
Date published: 2023-02-26
Rated 4 out of 5 by from Really easy to follow Pretty good and easy process. Great product. Will be using Turbo Tax again next year.
Date published: 2023-02-26
Rated 5 out of 5 by from Smooth easy process Clear understanding of what to do, easy smooth walk threw steps
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is awesome & easy to use Easy enough to do myself, did not need CPA.........
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9684