TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from up selling Cost extra now to do a file for losses for previous year Also, tried to get me to sign up for a wallet
Date published: 2022-03-21
Rated 5 out of 5 by from Super helpful when your busy! John was super helpful, made this process really simple!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax is great! I love the ease and simplicity of the website. I also really appreciate the explanation tabs. I learned as I filed my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service Had a wonderful experience with Gale! She was knowledgeable and courteous! Loved her!
Date published: 2022-03-21
Rated 5 out of 5 by from Nice to have help when overwhelmed Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax sucks. I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by from Great experience! The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Live help very helpful Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by from Perfect Really did it faster then anything else but it only took me 5mins
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 9682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from up selling Cost extra now to do a file for losses for previous year Also, tried to get me to sign up for a wallet
Date published: 2022-03-21
Rated 5 out of 5 by from Super helpful when your busy! John was super helpful, made this process really simple!
Date published: 2022-03-21
Rated 5 out of 5 by from Turbotax is great! I love the ease and simplicity of the website. I also really appreciate the explanation tabs. I learned as I filed my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Service Had a wonderful experience with Gale! She was knowledgeable and courteous! Loved her!
Date published: 2022-03-21
Rated 5 out of 5 by from Nice to have help when overwhelmed Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by from Turbo Tax sucks. I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by from Awesome TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by from Great experience! The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Live help very helpful Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by from Perfect Really did it faster then anything else but it only took me 5mins
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 9682