TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
y98y0 from
up selling
Cost extra now to do a file for losses for previous year Also, tried to get me to sign up for a wallet
Date published: 2022-03-21
Rated 5 out of 5 by
Niksig from
Super helpful when your busy!
John was super helpful, made this process really simple!
Date published: 2022-03-21
Rated 5 out of 5 by
JonJonYG from
Turbotax is great!
I love the ease and simplicity of the website. I also really appreciate the explanation tabs. I learned as I filed my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by
Diki1969 from
Great Service
Had a wonderful experience with Gale! She was knowledgeable and courteous! Loved her!
Date published: 2022-03-21
Rated 5 out of 5 by
aubreypwd from
Nice to have help when overwhelmed
Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by
Emily Dickinson from
Turbo Tax sucks.
I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by
SLSalaska from
Awesome
TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by
IndigoGirl from
Great experience!
The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by
D195700 from
Live help very helpful
Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by
Jas10139 from
Perfect
Really did it faster then anything else but it only took me 5mins
All TurboTax® Offerings Reviews - Page 9682
Date published: 2022-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
y98y0 from
up selling
Cost extra now to do a file for losses for previous year Also, tried to get me to sign up for a wallet
Date published: 2022-03-21
Rated 5 out of 5 by
Niksig from
Super helpful when your busy!
John was super helpful, made this process really simple!
Date published: 2022-03-21
Rated 5 out of 5 by
JonJonYG from
Turbotax is great!
I love the ease and simplicity of the website. I also really appreciate the explanation tabs. I learned as I filed my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by
Diki1969 from
Great Service
Had a wonderful experience with Gale! She was knowledgeable and courteous! Loved her!
Date published: 2022-03-21
Rated 5 out of 5 by
aubreypwd from
Nice to have help when overwhelmed
Taxes aren't my thing, and our CPA was charging too much this year for me to file for us. So I went looking for something else and was going to file myself with Turbo Tax, but I quickly got overwhelmed. Then I found out about Live, and what a relief! Melissa was awesome! Nice to know this service exists.
Date published: 2022-03-21
Rated 2 out of 5 by
Emily Dickinson from
Turbo Tax sucks.
I do not like repeated inquiries about upgrades. I hate those accursed cartoons.
Date published: 2022-03-21
Rated 5 out of 5 by
SLSalaska from
Awesome
TurboTax is very easy to use and the people are super friendly and willing to help when you need.
Date published: 2022-03-21
Rated 5 out of 5 by
IndigoGirl from
Great experience!
The changes to the newest version of Turbo Tax Live for Self-Employed are great. The questionnaire is much easier to complete and the live help was extremely helpful.
Date published: 2022-03-21
Rated 4 out of 5 by
D195700 from
Live help very helpful
Some forms are difficult to navigate and cannot see the forms where the information is being entered. Live help ws helpful in answering questions. I would recommend it to anyone who may have a different tax situation.
Date published: 2022-03-21
Rated 5 out of 5 by
Jas10139 from
Perfect
Really did it faster then anything else but it only took me 5mins
All TurboTax® Offerings Reviews - Page 9682
Date published: 2022-03-21