TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 3 out of 5 by
pain_in_the_ass from
Too slow, Always downing, Had to understand!!!
Why does program say it is downloading when there is nothing to download?!?
Date published: 2022-04-17
Rated 5 out of 5 by
ded81 from
So easy!
I use turbotax every year to submit my tax returns and they make it so easy to file. I will definitely continue using it!
Date published: 2022-04-17
Rated 5 out of 5 by
Ant 60 from
Turbo tax is awesome
Flow through work sheets and reviews are awesome..
Date published: 2022-04-17
Rated 4 out of 5 by
ysshang from
very convenient but expensive
The information of Premier wasn't very clear and I thought the price includes State Return. Only on the very last step, you'll get notified by State return e-file payment. It's $140 in total and you can find a tax professional with these money.
Date published: 2022-04-17
Rated 5 out of 5 by
Mama Jojo from
Turbo Tax is great
I’ve been using for many years. So simple to use. Definitely recommend to others. A lot better than the old fashion way of filing by hand. Here you have all your forms you need. You get your refunds a lot quicker too.
Date published: 2022-04-17
Rated 5 out of 5 by
GatorSmith from
Turbo Tax just keeps getting better except for...
Overall, an excellent product. I've been using TurboTax since 2010 (I know, I can't believe it either) and have witnessed continuing improvements each year, which is great. The only glitch this year was that when using TurboTax Live, the data from my 2020 return did not automatically get imported into many areas of the 2021 version, unlike in year's past. I had to load some info on a rental property as though it was the first time TT had seen it, although it's been in my returns since 2015. The ability to track tax info year to year is one of TT's greatest strengths, so it was disappointing to experience some glitches this year.
Date published: 2022-04-17
Rated 2 out of 5 by
GuiKayak from
TurboTax Fails to Import my QuickBooks Accounts!
TurboTax has not improved significantly year over year, and it still fails to import my QuickBooks accounts appropriately.
Date published: 2022-04-17
Rated 5 out of 5 by
jdyke1959 from
TurboTax works great!
I've used TurboTax for 30+ years and find it to be more than satisfactory to guide me through tax preparation and filing every year.
Date published: 2022-04-17
Rated 5 out of 5 by
pmcleve from
Another great tax filing experience with Turbo Tax
I use Turbo Tax every year for my tax filing. They are so simple and user friendly. They basically do all the work for you!
Date published: 2022-04-17
Rated 2 out of 5 by
debkum from
Too much work!
I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
All TurboTax® Offerings Reviews - Page 969
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
pain_in_the_ass from
Too slow, Always downing, Had to understand!!!
Why does program say it is downloading when there is nothing to download?!?
Date published: 2022-04-17
Rated 5 out of 5 by
ded81 from
So easy!
I use turbotax every year to submit my tax returns and they make it so easy to file. I will definitely continue using it!
Date published: 2022-04-17
Rated 5 out of 5 by
Ant 60 from
Turbo tax is awesome
Flow through work sheets and reviews are awesome..
Date published: 2022-04-17
Rated 4 out of 5 by
ysshang from
very convenient but expensive
The information of Premier wasn't very clear and I thought the price includes State Return. Only on the very last step, you'll get notified by State return e-file payment. It's $140 in total and you can find a tax professional with these money.
Date published: 2022-04-17
Rated 5 out of 5 by
Mama Jojo from
Turbo Tax is great
I’ve been using for many years. So simple to use. Definitely recommend to others. A lot better than the old fashion way of filing by hand. Here you have all your forms you need. You get your refunds a lot quicker too.
Date published: 2022-04-17
Rated 5 out of 5 by
GatorSmith from
Turbo Tax just keeps getting better except for...
Overall, an excellent product. I've been using TurboTax since 2010 (I know, I can't believe it either) and have witnessed continuing improvements each year, which is great. The only glitch this year was that when using TurboTax Live, the data from my 2020 return did not automatically get imported into many areas of the 2021 version, unlike in year's past. I had to load some info on a rental property as though it was the first time TT had seen it, although it's been in my returns since 2015. The ability to track tax info year to year is one of TT's greatest strengths, so it was disappointing to experience some glitches this year.
Date published: 2022-04-17
Rated 2 out of 5 by
GuiKayak from
TurboTax Fails to Import my QuickBooks Accounts!
TurboTax has not improved significantly year over year, and it still fails to import my QuickBooks accounts appropriately.
Date published: 2022-04-17
Rated 5 out of 5 by
jdyke1959 from
TurboTax works great!
I've used TurboTax for 30+ years and find it to be more than satisfactory to guide me through tax preparation and filing every year.
Date published: 2022-04-17
Rated 5 out of 5 by
pmcleve from
Another great tax filing experience with Turbo Tax
I use Turbo Tax every year for my tax filing. They are so simple and user friendly. They basically do all the work for you!
Date published: 2022-04-17
Rated 2 out of 5 by
debkum from
Too much work!
I had TT Premier Live and used the live help at multiple intervals. The live help was reasonably prompt in getting to me considering it is tax season. The live help was always pleasant but usually not able to answer my questions or concerns beyond what I could gain on Google through my own search. Additionally I spent 3 days discussing with multiple live help folks the issues with a state tax return (data imported to state return from Federal return was inaccurately imported to all the wrong boxes). No one was able to provide a work around. Ultimately I did the state return on my own in less than 20 minutes after wasting hours with the live help. At one point the live CPA told me he would work on my problem offline and get back to me.....I have waited over 24 hours and he has not gotten back to me via phone or email update.
All TurboTax® Offerings Reviews - Page 969
Date published: 2022-04-17