TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
OfferUpANewSong from
Animation Change?
Excellent, as always...but what happened to the desk and the little person with their coffee and bonsai tree? My wife is very disappointed.
Date published: 2022-03-06
Rated 5 out of 5 by
HighlandCrew from
Complex to Easy!
I had a complex year with two jobs, some inheritance, severance, etc. The tools walked me through each scenario and Live help answered my questions on a Sunday morning within 2 minutes.
Date published: 2022-03-06
Rated 5 out of 5 by
Lorna W from
My turbotax person was very helpful
I got help from a live turbotax help her name was Tilda she was excellent and very helpful; I couldn't have done this without her.
Date published: 2022-03-06
Rated 1 out of 5 by
Spotty_29 from
Turbo Tax is awful
Have used Turbo Tax for more than 20 years, this year almost done and wait for the last documant from Morgan Stanley. When the document is available, can not open Turbo tax on my computer. Have to call Turbo Tax and spend mora than 1 hour and have to uninstall and reinstall Turbo tax to make it works.
Date published: 2022-03-06
Rated 5 out of 5 by
akboxer from
excellent
easy and thorough, great interactive lay out and flow
Date published: 2022-03-06
Rated 5 out of 5 by
SswinN1984 from
So Easy!
It is so easy to use, and the live chat is so helpful!
Date published: 2022-03-06
Rated 5 out of 5 by
Lreed0513 from
Awesome
It's very simple. It walks you thoroughly through every step and assures you your not missing anything
Date published: 2022-03-06
Rated 3 out of 5 by
MiltonK10528 from
First year I can see improvement.
Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by
CarissaJ from
Turbotax is the best!!
So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by
Nidia40 from
I love turbo taxe
They always help me with the tips and tell me exactly where is the issues
All TurboTax® Offerings Reviews - Page 9679
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
OfferUpANewSong from
Animation Change?
Excellent, as always...but what happened to the desk and the little person with their coffee and bonsai tree? My wife is very disappointed.
Date published: 2022-03-06
Rated 5 out of 5 by
HighlandCrew from
Complex to Easy!
I had a complex year with two jobs, some inheritance, severance, etc. The tools walked me through each scenario and Live help answered my questions on a Sunday morning within 2 minutes.
Date published: 2022-03-06
Rated 5 out of 5 by
Lorna W from
My turbotax person was very helpful
I got help from a live turbotax help her name was Tilda she was excellent and very helpful; I couldn't have done this without her.
Date published: 2022-03-06
Rated 1 out of 5 by
Spotty_29 from
Turbo Tax is awful
Have used Turbo Tax for more than 20 years, this year almost done and wait for the last documant from Morgan Stanley. When the document is available, can not open Turbo tax on my computer. Have to call Turbo Tax and spend mora than 1 hour and have to uninstall and reinstall Turbo tax to make it works.
Date published: 2022-03-06
Rated 5 out of 5 by
akboxer from
excellent
easy and thorough, great interactive lay out and flow
Date published: 2022-03-06
Rated 5 out of 5 by
SswinN1984 from
So Easy!
It is so easy to use, and the live chat is so helpful!
Date published: 2022-03-06
Rated 5 out of 5 by
Lreed0513 from
Awesome
It's very simple. It walks you thoroughly through every step and assures you your not missing anything
Date published: 2022-03-06
Rated 3 out of 5 by
MiltonK10528 from
First year I can see improvement.
Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by
CarissaJ from
Turbotax is the best!!
So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by
Nidia40 from
I love turbo taxe
They always help me with the tips and tell me exactly where is the issues
All TurboTax® Offerings Reviews - Page 9679
Date published: 2022-03-06