TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Service to Have!!! Love TurboTax. My family has been using it for years and have always been very satisfied with the program and assistance available. Thank you
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome the lady that helped me was the best The lady that helped me she helped me out a lot. She was very nice and respectful and I wouldn’t been able to finish it without her and I appreciate all her help.
Date published: 2023-02-25
Rated 5 out of 5 by from I love having all my previous data at my fingertip I love how easy it is to make changes and to have a quick summary brought up for any parts of the return that I don't fully understand. I did ask to NOT be offered additional products as often, but it seemed like I still saw as many as I usually do
Date published: 2023-02-25
Rated 2 out of 5 by from TurboTax Business takes too much time to file It takes too long to prepare a return. There should be an option to let you skip all the questions for each line and let you fill them in if you have the info available. If I could have done that, I would have been done in about 20-30 minutes, not 90-120.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy steps to follow, lots of info! I am in my mid forties and this is the first time I have ever filed taxes without an accountant. TurboTax made it easy, providing step by step instructions and links to click for additional information when needed. I liked the view of my expected refund along the way and also appreciated the estimated timeframe it would take me to complete.
Date published: 2023-02-25
Rated 5 out of 5 by from Great! Great! I loved how easy it was. Thank you so much for making it easy.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax For the WIN Turbo Tax does it again with its easy to use platform. All the linking of accounts and documents were seamless. Allowed me to finish in the top 20% of speedy followers and I have a bunch of investment accounts with tedious review processes. One recommendation for improvement is not making me click "X" or enter "0" on all the investment forms where there is clearly $0.00 listed. One other suggestion would be to put the final credit card charge on the page where you "Place My Order". The anxiety I had by pressing that button without knowing the exact amount or if there were any additional credit card fees was beyond extreme lol. Other than that Nice job TurboTax!
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is pretty good. I've been using TurboTax for about 25 years. I was dissapointed this year because it flagged me for a form 8889-T about a Health Savings Account. Don't think that applies to me, so not sure why it asked for it.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easy and quick! TurboTax is my go to, they offer free assistance and help centers for info that you don't understand. They always make sure you get a big tax break and verify your info is correct and has no errors as well. If you want to file your taxes on your own but is not a pro like me... Look no further and file with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from so easy to follow we have used turbo tax basic for many years now and it just works for us and makes it very quick and easy to be done.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service to Have!!! Love TurboTax. My family has been using it for years and have always been very satisfied with the program and assistance available. Thank you
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome the lady that helped me was the best The lady that helped me she helped me out a lot. She was very nice and respectful and I wouldn’t been able to finish it without her and I appreciate all her help.
Date published: 2023-02-25
Rated 5 out of 5 by from I love having all my previous data at my fingertip I love how easy it is to make changes and to have a quick summary brought up for any parts of the return that I don't fully understand. I did ask to NOT be offered additional products as often, but it seemed like I still saw as many as I usually do
Date published: 2023-02-25
Rated 2 out of 5 by from TurboTax Business takes too much time to file It takes too long to prepare a return. There should be an option to let you skip all the questions for each line and let you fill them in if you have the info available. If I could have done that, I would have been done in about 20-30 minutes, not 90-120.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy steps to follow, lots of info! I am in my mid forties and this is the first time I have ever filed taxes without an accountant. TurboTax made it easy, providing step by step instructions and links to click for additional information when needed. I liked the view of my expected refund along the way and also appreciated the estimated timeframe it would take me to complete.
Date published: 2023-02-25
Rated 5 out of 5 by from Great! Great! I loved how easy it was. Thank you so much for making it easy.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax For the WIN Turbo Tax does it again with its easy to use platform. All the linking of accounts and documents were seamless. Allowed me to finish in the top 20% of speedy followers and I have a bunch of investment accounts with tedious review processes. One recommendation for improvement is not making me click "X" or enter "0" on all the investment forms where there is clearly $0.00 listed. One other suggestion would be to put the final credit card charge on the page where you "Place My Order". The anxiety I had by pressing that button without knowing the exact amount or if there were any additional credit card fees was beyond extreme lol. Other than that Nice job TurboTax!
Date published: 2023-02-25
Rated 4 out of 5 by from TurboTax is pretty good. I've been using TurboTax for about 25 years. I was dissapointed this year because it flagged me for a form 8889-T about a Health Savings Account. Don't think that applies to me, so not sure why it asked for it.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is easy and quick! TurboTax is my go to, they offer free assistance and help centers for info that you don't understand. They always make sure you get a big tax break and verify your info is correct and has no errors as well. If you want to file your taxes on your own but is not a pro like me... Look no further and file with TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from so easy to follow we have used turbo tax basic for many years now and it just works for us and makes it very quick and easy to be done.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9679