TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Animation Change? Excellent, as always...but what happened to the desk and the little person with their coffee and bonsai tree? My wife is very disappointed.
Date published: 2022-03-06
Rated 5 out of 5 by from Complex to Easy! I had a complex year with two jobs, some inheritance, severance, etc. The tools walked me through each scenario and Live help answered my questions on a Sunday morning within 2 minutes.
Date published: 2022-03-06
Rated 5 out of 5 by from My turbotax person was very helpful I got help from a live turbotax help her name was Tilda she was excellent and very helpful; I couldn't have done this without her.
Date published: 2022-03-06
Rated 1 out of 5 by from Turbo Tax is awful Have used Turbo Tax for more than 20 years, this year almost done and wait for the last documant from Morgan Stanley. When the document is available, can not open Turbo tax on my computer. Have to call Turbo Tax and spend mora than 1 hour and have to uninstall and reinstall Turbo tax to make it works.
Date published: 2022-03-06
Rated 5 out of 5 by from excellent easy and thorough, great interactive lay out and flow
Date published: 2022-03-06
Rated 5 out of 5 by from So Easy! It is so easy to use, and the live chat is so helpful!
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome It's very simple. It walks you thoroughly through every step and assures you your not missing anything
Date published: 2022-03-06
Rated 3 out of 5 by from First year I can see improvement. Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is the best!! So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by from I love turbo taxe They always help me with the tips and tell me exactly where is the issues
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Animation Change? Excellent, as always...but what happened to the desk and the little person with their coffee and bonsai tree? My wife is very disappointed.
Date published: 2022-03-06
Rated 5 out of 5 by from Complex to Easy! I had a complex year with two jobs, some inheritance, severance, etc. The tools walked me through each scenario and Live help answered my questions on a Sunday morning within 2 minutes.
Date published: 2022-03-06
Rated 5 out of 5 by from My turbotax person was very helpful I got help from a live turbotax help her name was Tilda she was excellent and very helpful; I couldn't have done this without her.
Date published: 2022-03-06
Rated 1 out of 5 by from Turbo Tax is awful Have used Turbo Tax for more than 20 years, this year almost done and wait for the last documant from Morgan Stanley. When the document is available, can not open Turbo tax on my computer. Have to call Turbo Tax and spend mora than 1 hour and have to uninstall and reinstall Turbo tax to make it works.
Date published: 2022-03-06
Rated 5 out of 5 by from excellent easy and thorough, great interactive lay out and flow
Date published: 2022-03-06
Rated 5 out of 5 by from So Easy! It is so easy to use, and the live chat is so helpful!
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome It's very simple. It walks you thoroughly through every step and assures you your not missing anything
Date published: 2022-03-06
Rated 3 out of 5 by from First year I can see improvement. Using TurboT for 15+ years. This is first year I find an effort to monitor software glitches and correct them. Example: Software not uploading new tax forms. "System.Runtime.Serialization.Serialization-Exception: Type is not resolved for member."
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is the best!! So easy to use! They really make it easy to understand I love turbotax!!
Date published: 2022-03-06
Rated 5 out of 5 by from I love turbo taxe They always help me with the tips and tell me exactly where is the issues
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 9679