TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
SaraD123 from
Easy to use product
This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by
cuelisa from
Great Customer service
received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by
GeorgeDonogal from
Turbo Tax tries to make it easy for Average Joe
TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
Rated 5 out of 5 by
Treadaway from
great, easy to follow
using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by
Lolo2279 from
TURBO TAX IS AMAZING
Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Turbo tax
My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
Rated 5 out of 5 by
Mady06451 from
So awesomeness
The best truelly helped me! Will def use again a and again
Date published: 2022-03-06
Rated 4 out of 5 by
Dlharris12 from
Turbo Tax is a great benefit
Everything went smoothly aside from the time to gather the information needed
Date published: 2022-03-06
Rated 2 out of 5 by
UnsatisfiedUser1000 from
Each Year Gets More Slimy
I've been filing with TurboTax for nearly 10 years and it started as an easy and free way to file. Then it went from free to, well relatively cheap, to now its just getting expensive. To top it off they now charge a fee to file using your refund amount. This used to be free, now it isn't. And to make it better they don't make it easy to inform you they're charging you a convenience fee to do so. They use technical verbiage that you don't know what you're agreeing to and then get slapped with a $44 fee and unless you look into the breakdown of what they're charging, you wouldn't know why their service went from $89 to file to $128. Do better TurboTax before you start losing customers. There are other avenues to move onto if your prices keep increasing.
Date published: 2022-03-06
Rated 5 out of 5 by
thomasrmessner from
easy to follow
Ive been using your programs for years I used to pay an accountant to mess up my tax returns so I figured I might as well do them myself.
All TurboTax® Offerings Reviews - Page 9675
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SaraD123 from
Easy to use product
This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by
cuelisa from
Great Customer service
received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by
GeorgeDonogal from
Turbo Tax tries to make it easy for Average Joe
TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
Rated 5 out of 5 by
Treadaway from
great, easy to follow
using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by
Lolo2279 from
TURBO TAX IS AMAZING
Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by
null from
Turbo tax
My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
Rated 5 out of 5 by
Mady06451 from
So awesomeness
The best truelly helped me! Will def use again a and again
Date published: 2022-03-06
Rated 4 out of 5 by
Dlharris12 from
Turbo Tax is a great benefit
Everything went smoothly aside from the time to gather the information needed
Date published: 2022-03-06
Rated 2 out of 5 by
UnsatisfiedUser1000 from
Each Year Gets More Slimy
I've been filing with TurboTax for nearly 10 years and it started as an easy and free way to file. Then it went from free to, well relatively cheap, to now its just getting expensive. To top it off they now charge a fee to file using your refund amount. This used to be free, now it isn't. And to make it better they don't make it easy to inform you they're charging you a convenience fee to do so. They use technical verbiage that you don't know what you're agreeing to and then get slapped with a $44 fee and unless you look into the breakdown of what they're charging, you wouldn't know why their service went from $89 to file to $128. Do better TurboTax before you start losing customers. There are other avenues to move onto if your prices keep increasing.
Date published: 2022-03-06
Rated 5 out of 5 by
thomasrmessner from
easy to follow
Ive been using your programs for years I used to pay an accountant to mess up my tax returns so I figured I might as well do them myself.
All TurboTax® Offerings Reviews - Page 9675
Date published: 2022-03-06