TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Print Tax Forms Failure Product can't print a hard copy. Prints only to a .PDF
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Makes my life easy and free's up my time for other things like walking my dogs.
Date published: 2022-03-25
Rated 5 out of 5 by from My tax preparer was great, wonderful service My TurboTax live experts were so helpful all along the way. This has been a great experience.
Date published: 2022-03-25
Rated 1 out of 5 by from Frustrating Experience Completed by tax return and then had to clear the entire tax return and recomplete it from the start due to a glitch in the system
Date published: 2022-03-25
Rated 5 out of 5 by from Works great! Went very easy once I located all of the documents.
Date published: 2022-03-25
Rated 4 out of 5 by from Took a long time to get all the forms available I had a bit unusual tax situation from having taken a retirement disaster distribution in 2020. The final form was not available until almost the end of March. At one point I talked with a live agent, but I still was not able to complete the return until that form was available. I don't know if that was Turbo Tax's issue or an IRS issue.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome! Use for many years. Easy to understand and save a of time to finish. I will continue to use it!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Live Experts is AWESOME!!!!!! I usually dread doing my taxes every year. But this year I used Turbotax Live Agent and it was AWESOME! My agent walked me through the process every step of the way. She responded to my emails right away and whenever we were on a call, I could see her trustworthy face! This was the most fun I have ever had doing my taxes! Thank you TurboTax for this amazingly professional and efficient service!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax fantastic Was easy to complete, I was scared at first but turbotax made it easy.
Date published: 2022-03-25
Rated 4 out of 5 by from Great Turbotax was fast and and interesting, it but confusing but I like the process and the help I received from live assistance. First time but after a couple years of filling with turbo, I will learn and know how to process my own W-2s, I've learned how it works and thanks for the free filing!! Thanks Turbo Tax!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9673
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Narrow your results
Select all that apply to find reviewers similar to you.
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Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Print Tax Forms Failure Product can't print a hard copy. Prints only to a .PDF
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Makes my life easy and free's up my time for other things like walking my dogs.
Date published: 2022-03-25
Rated 5 out of 5 by from My tax preparer was great, wonderful service My TurboTax live experts were so helpful all along the way. This has been a great experience.
Date published: 2022-03-25
Rated 1 out of 5 by from Frustrating Experience Completed by tax return and then had to clear the entire tax return and recomplete it from the start due to a glitch in the system
Date published: 2022-03-25
Rated 5 out of 5 by from Works great! Went very easy once I located all of the documents.
Date published: 2022-03-25
Rated 4 out of 5 by from Took a long time to get all the forms available I had a bit unusual tax situation from having taken a retirement disaster distribution in 2020. The final form was not available until almost the end of March. At one point I talked with a live agent, but I still was not able to complete the return until that form was available. I don't know if that was Turbo Tax's issue or an IRS issue.
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome! Use for many years. Easy to understand and save a of time to finish. I will continue to use it!
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Live Experts is AWESOME!!!!!! I usually dread doing my taxes every year. But this year I used Turbotax Live Agent and it was AWESOME! My agent walked me through the process every step of the way. She responded to my emails right away and whenever we were on a call, I could see her trustworthy face! This was the most fun I have ever had doing my taxes! Thank you TurboTax for this amazingly professional and efficient service!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax fantastic Was easy to complete, I was scared at first but turbotax made it easy.
Date published: 2022-03-25
Rated 4 out of 5 by from Great Turbotax was fast and and interesting, it but confusing but I like the process and the help I received from live assistance. First time but after a couple years of filling with turbo, I will learn and know how to process my own W-2s, I've learned how it works and thanks for the free filing!! Thanks Turbo Tax!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 9673