TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from First time user Very easy to use. Did most of it correctly by ourselves. Just needed a bit of support and that is what we got. We were happy with the use of it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is Ok. Turbo Tax made my filling easier than going to a tax pro. It kinda sucks that TurboTax does not offer some kind of refund advancement or IRA that almost everyone else does. It seems they kind of lose some customers that way however for as is easy as it was to E-File I can say it was a pleasant experience. The tax pro's at TurboTax did help me out quite a lot and I really appreciate all they help they offered.
Date published: 2021-02-28
Rated 4 out of 5 by from Very good Tax Return Program I have been using Turbo Tax since 2002. This year was no exception and enlist in Live Premier for the online and actual live person advisory service. Because I deal with foreign income in the form of pension plans and Social Security Incomes, the program "balks" when I cannot enter an Payer's TIN (Tax Identification Number) when filling in the information for a Form 4852 (Substitute for W-2... or Form 1099-R), indicating that there was an error during the final REVIEW. This year I called a TurboTax Expert and I was told to ensure that I address ALL subject matter pertaining to Social Security and Registered Retirement Plans before proceeding. I had been skipping the Registered Retirement Plan (Canada) because my income did not come from such a source. After answering NO to the question regarding whether or not I was receiving income from a Registered Retirement Plan in Canada, the program appeared to have accepted the process and did not produce an error during the REVIEW. Happy with the response, I terminated my call with the TurboTax Expert and proceeded to E file. At that point, the program rejected my application and indicated that I had to fill in a Payer's TIN on form 4852, which was the same error as before all this process started. I decided to try something different and entered my Canadian Social Security Number, which is used by the Canadian Government on some forms as a TIN. That appears to have cleared the issue and I am now in the process of attempting another E-file. When one looks at IRS Form 4852, the space reserved to enter the TIN states (if known). I believe TurboTax aught to look at the software and remove the "obligatory" TIN. If the IRS isn't concerned whether a TIN is listed, why should TurboTax be? This has been a "glitch" for many, many years and I believe that it's time to address it. For that reason, and that reason alone I offer 4 out of 5 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy A very easy site to navigate. I'm a repeat filer with turbotax.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Quick way to do taxes easy to use system with live help if you need it
Date published: 2021-02-28
Rated 5 out of 5 by from Fast & Easy Interface was easy to use and I was able to file my taxes quickly. Thank you turbotax!!
Date published: 2021-02-28
Rated 5 out of 5 by from I love using turbotax!! Every year for the past 5 years i have used turbotax to file my taxes, it saves me hours of work and they guide you step by step and even provide you with clarification on each step if you get confused or you want to understand something. Turbotax is definitely worth using always!!
Date published: 2021-02-28
Rated 4 out of 5 by from Relative easy to do your own taxes For the most part it was very easy. Had a problem finding where to enter the estimated taxes I paid in 2020
Date published: 2021-02-28
Rated 5 out of 5 by from So easy and simple to use! Loved using this. Im a first time tax filer and this has been super easy for me coming from no experience. I like how they also have tabs to explain where everything is coming from and where the information is coming from. First time actually understanding this topic.
Date published: 2021-02-28
Rated 5 out of 5 by from Super simple to file yourself! great way to file your taxes yourself, easy, inexpensive !
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9672
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time user Very easy to use. Did most of it correctly by ourselves. Just needed a bit of support and that is what we got. We were happy with the use of it.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Is Ok. Turbo Tax made my filling easier than going to a tax pro. It kinda sucks that TurboTax does not offer some kind of refund advancement or IRA that almost everyone else does. It seems they kind of lose some customers that way however for as is easy as it was to E-File I can say it was a pleasant experience. The tax pro's at TurboTax did help me out quite a lot and I really appreciate all they help they offered.
Date published: 2021-02-28
Rated 4 out of 5 by from Very good Tax Return Program I have been using Turbo Tax since 2002. This year was no exception and enlist in Live Premier for the online and actual live person advisory service. Because I deal with foreign income in the form of pension plans and Social Security Incomes, the program "balks" when I cannot enter an Payer's TIN (Tax Identification Number) when filling in the information for a Form 4852 (Substitute for W-2... or Form 1099-R), indicating that there was an error during the final REVIEW. This year I called a TurboTax Expert and I was told to ensure that I address ALL subject matter pertaining to Social Security and Registered Retirement Plans before proceeding. I had been skipping the Registered Retirement Plan (Canada) because my income did not come from such a source. After answering NO to the question regarding whether or not I was receiving income from a Registered Retirement Plan in Canada, the program appeared to have accepted the process and did not produce an error during the REVIEW. Happy with the response, I terminated my call with the TurboTax Expert and proceeded to E file. At that point, the program rejected my application and indicated that I had to fill in a Payer's TIN on form 4852, which was the same error as before all this process started. I decided to try something different and entered my Canadian Social Security Number, which is used by the Canadian Government on some forms as a TIN. That appears to have cleared the issue and I am now in the process of attempting another E-file. When one looks at IRS Form 4852, the space reserved to enter the TIN states (if known). I believe TurboTax aught to look at the software and remove the "obligatory" TIN. If the IRS isn't concerned whether a TIN is listed, why should TurboTax be? This has been a "glitch" for many, many years and I believe that it's time to address it. For that reason, and that reason alone I offer 4 out of 5 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy A very easy site to navigate. I'm a repeat filer with turbotax.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and easy Quick way to do taxes easy to use system with live help if you need it
Date published: 2021-02-28
Rated 5 out of 5 by from Fast & Easy Interface was easy to use and I was able to file my taxes quickly. Thank you turbotax!!
Date published: 2021-02-28
Rated 5 out of 5 by from I love using turbotax!! Every year for the past 5 years i have used turbotax to file my taxes, it saves me hours of work and they guide you step by step and even provide you with clarification on each step if you get confused or you want to understand something. Turbotax is definitely worth using always!!
Date published: 2021-02-28
Rated 4 out of 5 by from Relative easy to do your own taxes For the most part it was very easy. Had a problem finding where to enter the estimated taxes I paid in 2020
Date published: 2021-02-28
Rated 5 out of 5 by from So easy and simple to use! Loved using this. Im a first time tax filer and this has been super easy for me coming from no experience. I like how they also have tabs to explain where everything is coming from and where the information is coming from. First time actually understanding this topic.
Date published: 2021-02-28
Rated 5 out of 5 by from Super simple to file yourself! great way to file your taxes yourself, easy, inexpensive !
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9672