TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is great! First time doing my taxes with turbo tax by myself, and I have the best experience ever! Highlight recommended!.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is quick and easy! This was my 1st time using Turbo Tax. I helped my son file for the 1st time and it was super easy.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is so helpful! As complicated as my tax return can be, TurboTax helps make it easy by going into detail and asking questions to lower my tax liability as much as possible.
Date published: 2021-03-01
Rated 3 out of 5 by from love turbo tax DID NOT LIKE INTUIT was not happy trying to figure out how to get around intuit. had no button for no thank you. i did not want to sign up for intuit and took me bout 10 min to get around it. other than that it was fast easy thoural and was happy with turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Great guidance Got way more back than I expected. I had no ideas about the stimulus benefits
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is quick Everything was easy and good except it said I'd be getting $30 off and I didn't.
Date published: 2021-03-01
Rated 3 out of 5 by from It's ok At first TurboTax was going well for me. All my info transferred smoothly but then I hit bumps at the filing process. The website continued to repeat some information like having me type in a W-2 again when it was already included, which led me to deleting the duplicate W-2. Towards the end im asked to add last years gross income and that's information TB should already have on hand. So I had to download it from past documents in TB again which wasn't as tedious but then questions as to why I need the forms came up was annoying seeing how it is TB that was requesting the info. Also, there's an issue with donations. Me and my wife donate to PETA yet I was not able to add those donations in. I did at first but the website had an issue with me putting in donations so I set them to $0 which allowed me to file. I also want to add that though there is a link for $20 or $30 off of TB in the email, I did not see those changes in the end other than the usual $10 off the deluxe package.
Date published: 2021-03-01
Rated 4 out of 5 by from Good, but a lot more difficult this year! I love TurboTax, but I do feel like it was a LOT more difficult this year... maybe to force us pay to upgrade for help??? Which I did have to do. But the person who called and helped me was awesome.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome and so easy to use. I have used TurboTax for years ven to my oldest son is a CPA and a partner in his firm it is so easy with TurboTax. I don't have to both him by using TurboTax,
Date published: 2021-03-01
Rated 4 out of 5 by from I’ve never had a problem It’s been good. I’ve never had a problem and I always feel comfortable.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9672
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great! First time doing my taxes with turbo tax by myself, and I have the best experience ever! Highlight recommended!.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo is quick and easy! This was my 1st time using Turbo Tax. I helped my son file for the 1st time and it was super easy.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is so helpful! As complicated as my tax return can be, TurboTax helps make it easy by going into detail and asking questions to lower my tax liability as much as possible.
Date published: 2021-03-01
Rated 3 out of 5 by from love turbo tax DID NOT LIKE INTUIT was not happy trying to figure out how to get around intuit. had no button for no thank you. i did not want to sign up for intuit and took me bout 10 min to get around it. other than that it was fast easy thoural and was happy with turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from Great guidance Got way more back than I expected. I had no ideas about the stimulus benefits
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is quick Everything was easy and good except it said I'd be getting $30 off and I didn't.
Date published: 2021-03-01
Rated 3 out of 5 by from It's ok At first TurboTax was going well for me. All my info transferred smoothly but then I hit bumps at the filing process. The website continued to repeat some information like having me type in a W-2 again when it was already included, which led me to deleting the duplicate W-2. Towards the end im asked to add last years gross income and that's information TB should already have on hand. So I had to download it from past documents in TB again which wasn't as tedious but then questions as to why I need the forms came up was annoying seeing how it is TB that was requesting the info. Also, there's an issue with donations. Me and my wife donate to PETA yet I was not able to add those donations in. I did at first but the website had an issue with me putting in donations so I set them to $0 which allowed me to file. I also want to add that though there is a link for $20 or $30 off of TB in the email, I did not see those changes in the end other than the usual $10 off the deluxe package.
Date published: 2021-03-01
Rated 4 out of 5 by from Good, but a lot more difficult this year! I love TurboTax, but I do feel like it was a LOT more difficult this year... maybe to force us pay to upgrade for help??? Which I did have to do. But the person who called and helped me was awesome.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome and so easy to use. I have used TurboTax for years ven to my oldest son is a CPA and a partner in his firm it is so easy with TurboTax. I don't have to both him by using TurboTax,
Date published: 2021-03-01
Rated 4 out of 5 by from I’ve never had a problem It’s been good. I’ve never had a problem and I always feel comfortable.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9672